At-home Telepet video call or chat

• Convenience - Telepet services provide the convenience of accessing veterinary advice and guidance from the comfort of one's own home. Pet owners can connect with a veterinarian without the need for travel, saving time and reducing stress for both the pet and the owner.
• Accessibility - Telepet services overcome geographical barriers, making veterinary expertise accessible to individuals who may reside in remote areas or have limited access to veterinary clinics. It ensures that pet owners can seek professional advice regardless of their location.
• Immediate assistance - In urgent situations or when quick advice is needed, Telepet services enable pet owners to connect with a veterinarian promptly. This can be particularly valuable when faced with non-emergency concerns or when waiting for an in-person appointment may not be feasible.
• Cost-effective - Telepet services often offer more affordable consultation options compared to traditional in-person visits. Pet owners can save on travel costs and potential emergency fees while still receiving professional guidance for their pet's health and well-being.
• Reduced stress - Some pets experience anxiety or discomfort when visiting a veterinary clinic. With Telepet services, pets can stay in a familiar environment, reducing stress levels and promoting a more relaxed consultation experience.
• Continued care - Telepet services allow for ongoing communication to monitor the progress of a pet's health or treatment plan remotely.
• Behaviour and training support - Telepet services can be advantageous for addressing behaviour and training concerns. Pet owners can seek advice on behavioural issues, receive training tips, and discuss strategies to improve their pet's behaviour, all from the convenience of their home environment.
• Access to specialists - Telepet online vets can connect pet owners with veterinary specialists or consultants who may not be readily available in their local area. This access allows for expert opinions and guidance on complex or specific health conditions.
• Health monitoring - Through Telepet services, veterinarians can guide pet owners on monitoring their pet's vital signs or specific health parameters. This enables early detection of potential issues and helps pet owners provide timely updates to the veterinarian for assessment.
• Second opinions - Telepet services offer an opportunity for pet owners to seek second opinions or additional perspectives from different veterinarians without the need for physical travel. This can be valuable in complex cases or when seeking alternative treatment options.
• Health education - Telepet services provide a platform for veterinarians to educate pet owners about various health topics, preventive care measures, and responsible pet ownership. This knowledge empowers pet owners to make informed decisions regarding their pet's well-being.
• Time flexibility - Flexibility for pet owners to schedule consultations at a time that suits their convenience and availability.
• Multi-pet households - Telepet services are beneficial for households with multiple pets, as it allows pet owners to seek advice or discuss concerns about multiple animals during a single session. This streamlines the process and ensures comprehensive care for all pets.
• Post-operative care - Telepet services enable veterinarians to provide guidance and support to pet owners during post-operative care. They can monitor healing progress, provide instructions for wound care, and address any concerns without requiring an in-person visit.
• Continuity of care for chronic conditions - Telepet services ensure regular communication and support for pet owners managing chronic conditions in their pets. This allows veterinarians to adjust treatment plans, assess medication effectiveness, and address any changes in the pet's health status.

• Skin conditions including allergies and itchy skin
• Vomiting or diarrhoea
• Coughing or sneezing
• Sore paws or broken nails
• Minor cuts or infections
• Sore gums and teeth
• Smells
• Diet or weight issues
• Behavioural problems

When to use telepet vs. in-person visits

Not every concern needs a trip to the clinic - that's why Pawssum's online vet service gives you professional, real-time advice from the comfort of your home. It's ideal for pet owners who want peace of mind quickly, without the stress of travel. Use our Telepet online vet service when you:

• Need quick guidance about minor symptoms, diet or behaviour changes
• Want expert advice before booking a full mobile vet visit
• Have general questions about preventive care, vaccination timing or ongoing health management
• Need to follow up after an annual pet examination
• Are caring for a pet that becomes anxious or upset during in-clinic visits

However, if your pet shows signs of pain, difficulty breathing, injury or other serious symptoms, it's best to contact our emergency vet service right away. Our online vets can also help you determine whether your pet's condition requires an in-person examination or immediate treatment, giving you confidence that you're taking the right next step for your furry family member.