Pets prefer to be at home
Your fur baby will be happier and at ease in a familiar place.
Compassionate Vets
We know what your pet means to you. All our Vets treat you and your pet with love and compassion.
Licensed and Experience
All of our Vets have been verified bringing years of experience to give your pet the best care possible.
Easier than going to a clinic
Why over 195,000 pet lovers trust Pawssum
Real reviews, added every single day
Great service
Mandy Lorimer
September 5, 2024
Candy Treatment
Jane Patricia West
September 5, 2024
Thanks heaps to Dr.Tamara
Thanks heaps to Dr.Tamara and Pawssum for great job and service. So convenient and reasonably priced for home visit. I would definitely use this service again if need be and have already started recommending Pawssum to other fur baby parents.
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Thanks heaps to Dr.Tamara and Pawssum for great job and service. So convenient and reasonably priced for home visit. I would definitely use this service again if need be and have already started recommending Pawssum to other fur baby parents. My boy Monty is doing great now, wasn’t very happy about collar but was a good boy and didn’t resist.
Kat Tolias
July 22, 2024
Great service!
Vet came on the same day. He was caring and professional. My ultra nervous cat was looked after so well. Very happy to have found this service.
Dhira Prem
July 11, 2024
Very good service and less
Very good service and less stressful having it at home. Very happy.
Kerri Nolte
June 26, 2024
My dog mini toy poodle
Anoopa Parambath
June 3, 2024
Mobile Vet Check
Absolutely brilliant service, will use again for all my pets needs.
Andrew Johns
May 17, 2024
Annual Vet Check
Andrew Johns
May 17, 2024
Great Vet & very informative
Alison Purt
April 16, 2024
The vet was just wonderful
The vet was just wonderful, friendly and very helpful
Lisa Turner
April 11, 2024
Thanks to Dr Lucy!
Thank you so much Dr Lucy 😊 only a minor consult however the general stress for both Mum and Furbaby of travel and wait times at vet tend to turn my somewhat sometimes grumpy boy absolutely feral. Still wasn’t the
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Thank you so much Dr Lucy 😊 only a minor consult however the general stress for both Mum and Furbaby of travel and wait times at vet tend to turn my somewhat sometimes grumpy boy absolutely feral. Still wasn’t the purrfect patient however sooo much more relaxed and better behaved. Totally recommend if you have grumpy animals who don’t like to be uplifted from their normal surroundings!
Andrea Malcolm
April 3, 2024
Great service
Dr Stephen was incredibly thorough and helpful. He accurately assessed our cat’s sickness and provided appropriate medication. Within 12 hours she was pretty much back to normal. Thank you for your help
Dennis Lewis
April 1, 2024
Pawssum, amazing service!
Booking in was easy. Dr Tamara was fantastic, very caring, thorough and knowledgeable. The customer service line was helpful and I was kept informed through every step. Thanks Pawssum, I’ve had an amazing experience. I will continue to use your
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Booking in was easy. Dr Tamara was fantastic, very caring, thorough and knowledgeable. The customer service line was helpful and I was kept informed through every step. Thanks Pawssum, I’ve had an amazing experience. I will continue to use your service and recommend to others. Thunder thanks you all too x
Christine Barber
March 15, 2024
Dr Julie was incredibly friendly
Dr Julie was incredibly friendly, kind and informative when vaccinating my two cats at such short notice. Super positive experience, she is a great asset to your company! Thank you
Kate Simmons
February 13, 2024
Home visit
Dr Katie is amazing as is your service. My dog Marley is my soul mate and Dr Kate was so kind and caring. I can’t recommend your service enough and have done so to friends. Thank you from a very
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Dr Katie is amazing as is your service. My dog Marley is my soul mate and Dr Kate was so kind and caring. I can’t recommend your service enough and have done so to friends.
Thank you from a very grateful pet parent.
Thank you from a very grateful pet parent.
Jan Pike
January 18, 2024
We Love Dr Julie
Dr Julie has an amazingly calm presence with your pets. She is so friendly and wonderful to talk to. We will always ask for her when using Pawssum. Thank you for taking such good care of our special Gizmo who
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Dr Julie has an amazingly calm presence with your pets. She is so friendly and wonderful to talk to. We will always ask for her when using Pawssum.
Thank you for taking such good care of our special Gizmo who is so loved by many members of our family, he’s already looking so much happier.
A+ customer service
Thank you for taking such good care of our special Gizmo who is so loved by many members of our family, he’s already looking so much happier.
A+ customer service
Janae La Sala
January 11, 2024
Fantastic service yet again
Second time we have used Pawssum. What I can say. Excellent service, on time, friendly, kind, professional, absolutely understand our cats, put them at ease, would not hesitate in using again. Dr Julia is a gem. Better than waiting at
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Second time we have used Pawssum. What I can say. Excellent service, on time, friendly, kind, professional, absolutely understand our cats, put them at ease, would not hesitate in using again. Dr Julia is a gem. Better than waiting at the vets. Love your service. Thank you Simon from Northcote
Simon Gray
January 10, 2024
I highly recommend home vet visit
Our lovely cat, called Otis is 18 years old. He gets very anxious in the car, so we organised a home visit. Dr Stephen came and checked his health and wellness, he was very kind and gentle and left us
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Our lovely cat, called Otis is 18 years old. He gets very anxious in the car, so we organised a home visit. Dr Stephen came and checked his health and wellness, he was very kind and gentle and left us some notes for issues to look out for.
We will definitely use this service again when we need it in the future. Thank you!
We will definitely use this service again when we need it in the future. Thank you!
Tracey Lamb
January 10, 2024
Excellent service. Dr Tamara
Excellent service. Dr Tamara Mallan is calm, professional, well-organised, friendly and informative. I am so pleased to have found the Pawssum vet visit service.
Katy Friend
December 18, 2023
Exceptional experience for anxious dog
I was extremely impressed with PAWSSUM from start to finish. Maisie is a very anxious dog who shakes uncontrollably when she visits the vet, so I thought I’d give this a try for her vaccinations, and WOW what a difference.
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I was extremely impressed with PAWSSUM from start to finish. Maisie is a very anxious dog who shakes uncontrollably when she visits the vet, so I thought I’d give this a try for her vaccinations, and WOW what a difference. Maisie was super relaxed and didn’t even notice her first injection.
The vet was so calm and gentle and took her time so Maisie could sniff around, I was surprised when Maisie lay right down beside her! As an extra they do a health check including, teeth, ears etc
The booking was simple, within minutes of requesting an appointment online, I was called to confirm my needs and a vet was found on the day and time I requested. I had reminder texts, and a follow up on the day. PAWSSUM was extremely proficient, punctual and proactive in finding a vet to suit the day/time I needed. I will definitely be using them for her next vaccinations, the difference in Maisie’s demeanour was incredible and that made me so much more relaxed and happy. Thank you PAWSSUM ! 🐾 🐶
The vet was so calm and gentle and took her time so Maisie could sniff around, I was surprised when Maisie lay right down beside her! As an extra they do a health check including, teeth, ears etc
The booking was simple, within minutes of requesting an appointment online, I was called to confirm my needs and a vet was found on the day and time I requested. I had reminder texts, and a follow up on the day. PAWSSUM was extremely proficient, punctual and proactive in finding a vet to suit the day/time I needed. I will definitely be using them for her next vaccinations, the difference in Maisie’s demeanour was incredible and that made me so much more relaxed and happy. Thank you PAWSSUM ! 🐾 🐶
Karen Leithead
December 13, 2023
Daisy
I was very happy with the consult, everyone was very understanding and patient. Had trouble with not actually getting a face to face consult, but phone consult was excellent, the vet was very considerate as I was deeply distressed about
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I was very happy with the consult, everyone was very understanding and patient. Had trouble with not actually getting a face to face consult, but phone consult was excellent, the vet was very considerate as I was deeply distressed about Daisy, would use this service again.
Christine Ann Coner
November 28, 2023
Taking care of Ron
What an excellent service. How wonderful that a VET can come to your home and not stress the cat out more than he already is.
Ona Silas
November 15, 2023
Wonderful service
Dr Stuart was so lovely and gentle with our dog Willow. He explained everything to us and didn’t rush through his visit. Highly recommend this service. Thank you.
Bernadette Reddaway
November 7, 2023
Dr Peter was amazing
Dr Peter was amazing he really saved my dog she is doing so much better couldn’t recommend him enough
Jodie Whyte
November 7, 2023
Dr Julia was awesome
Easy booking process, great communication, and vet was able to attend quite quickly on a Saturday, even though it wasn’t an emergency. Our cat Storm has had some recent bad experiences at vet surgeries, which makes him very anxious and
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Easy booking process, great communication, and vet was able to attend quite quickly on a Saturday, even though it wasn’t an emergency. Our cat Storm has had some recent bad experiences at vet surgeries, which makes him very anxious and a bit aggressive – we were recently told we would have to sedate him heavily to bring him in for a consultation. We booked a home visit with Dr Julia and it was amazing – he was very happy in his own environment, and just thought Dr Julia was giving him lots of cuddles. Dr Julia was very knowledgeable, kind & caring. She came up with some very helpful suggestions on how to proceed with his condition, and left me feeling very reassured.
Nicky Rooney
November 6, 2023
The vet was nice.
Cameron Fels
October 27, 2023
Very happy
Enjoying her retirement years, I wanted to transition my cat to an at home service to reduce stress. Booked Sunday afternoon for Monday, couldn’t have been easier. Great communication and Dr Stephen was very helpful and lovely with a very
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Enjoying her retirement years, I wanted to transition my cat to an at home service to reduce stress. Booked Sunday afternoon for Monday, couldn’t have been easier.
Great communication and Dr Stephen was very helpful and lovely with a very wary fluffball. Took the time to show care and provide and excellent service.
Will definitely be back.
Great communication and Dr Stephen was very helpful and lovely with a very wary fluffball. Took the time to show care and provide and excellent service.
Will definitely be back.
Talitha
October 24, 2023
Dr Tamara – Thank you 🙏
Since adopting our 15 month old Misty 6 weeks ago, we were a tad concerned about her ravenous appetite and her constant scratching. She also had a small lump on her lower belly. Dr Tamara is a lovely, caring Vet
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Since adopting our 15 month old Misty 6 weeks ago, we were a tad concerned about her ravenous appetite and her constant scratching. She also had a small lump on her lower belly.
Dr Tamara is a lovely, caring Vet with 25years experience, full of great tips and advice, reassuring us that Misty’s lump was from her de-sexing op and at a site where her stitches were – this can take a few months for complete healing with the stitches dissolving under the skin.
Her scratching is possibly to an allergic reaction to a particular dry food ingredient, we will switch her over to Hills to alleviate her troublesome itching.
And we are purchasing a slow feeder to ensure she is chewing properly. Reducing her food intake, as she’s becoming a little pudding ☺️. Thank you for excellent customer service Pawssum, we highly recommend your expertise 🙏
Dr Tamara is a lovely, caring Vet with 25years experience, full of great tips and advice, reassuring us that Misty’s lump was from her de-sexing op and at a site where her stitches were – this can take a few months for complete healing with the stitches dissolving under the skin.
Her scratching is possibly to an allergic reaction to a particular dry food ingredient, we will switch her over to Hills to alleviate her troublesome itching.
And we are purchasing a slow feeder to ensure she is chewing properly. Reducing her food intake, as she’s becoming a little pudding ☺️. Thank you for excellent customer service Pawssum, we highly recommend your expertise 🙏
Fleur Letlastier
October 12, 2023
From worried to relieved
Dr Pete ( mobile Vet Service) ⭐️⭐️⭐️⭐️⭐️ So very happy my experience was a positive one. The attending vet was informative and helpful. A big thanks for your support and advice. I will be using this service again. Koda wasn’t
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Dr Pete ( mobile Vet Service) ⭐️⭐️⭐️⭐️⭐️
So very happy my experience was a positive one.
The attending vet was informative and helpful.
A big thanks for your support and advice.
I will be using this service again.
Koda wasn’t to happy with the thermometer.
He has improved, going from a sick and lethargic pup.
To a ratbag pup that we love.
So very happy my experience was a positive one.
The attending vet was informative and helpful.
A big thanks for your support and advice.
I will be using this service again.
Koda wasn’t to happy with the thermometer.
He has improved, going from a sick and lethargic pup.
To a ratbag pup that we love.
Catherine Linden
October 3, 2023
Very nice, unscary visit for a very old, reactive & fearful Rottweiler who is getting to the end of his days.
Wendy Langer
September 20, 2023
Great service
2nd time I have used this service and I love it. I have an anxious dog who needed his vaccinations and nails cut. Dr. Tamara was so patient and lovely with my boy. I would highly recommend them
Anne Weightman
September 14, 2023
Lucky’s diagnosis and treatment
Luisa Robinson
August 30, 2023
Dr Stephen is professional
Freda Minas
August 21, 2023
Excellent customer service Dr James
Lilly Antoneavic
August 5, 2023
Understanding and Caring
Megan Timo
July 16, 2023
Fantastic Vet
Doctor/dogtor Stuart has seen my dogs twice now and both times has been fantastic with them. He’s very gentle and patient with them which I really appreciate. I’m sure it’s not easy having to work off customer’s kitchen benches and
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Doctor/dogtor Stuart has seen my dogs twice now and both times has been fantastic with them.
He’s very gentle and patient with them which I really appreciate.
I’m sure it’s not easy having to work off customer’s kitchen benches and not have things like X-rays available to use. But Dr Stuart did an amazing job examining my little girl last night and ran through every thing that could be wrong with her. He provided me with some medication and she’s much better today.
I can’t thank him and Pawsum enough 🙂
He’s very gentle and patient with them which I really appreciate.
I’m sure it’s not easy having to work off customer’s kitchen benches and not have things like X-rays available to use. But Dr Stuart did an amazing job examining my little girl last night and ran through every thing that could be wrong with her. He provided me with some medication and she’s much better today.
I can’t thank him and Pawsum enough 🙂
Amanda Ryan
June 29, 2023
Great service
Barbara Madonna
June 13, 2023
Very Happy!
Easy and convenient,Dr Stuart super friendly and calm around my timid boy, will use Pawssum again, highly recommend and my very nervous Whippet could have his yearly vaccination at home.
Sue Henderson
June 9, 2023
Excellent service+ good and
Massoud Rahimpour
June 7, 2023
Socrates says thanks
Rikki Lund
June 7, 2023
Very happy
My boy was checked, vaccinated , and rear glands cleared, he is not the easiest dog to treat but he did really well and so did the vet. Her confidence and personality just worked wonders with Milo as she was
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My boy was checked, vaccinated , and rear glands cleared, he is not the easiest dog to treat but he did really well and so did the vet. Her confidence and personality just worked wonders with Milo as she was a stranger. Will defiantly c as lol to hem back if needed. Milo loved the liver treats he is usually very fussy.
Karen Jewell
June 7, 2023
Thanks to Kelly, pawssum Vet home services.
Excellent home service for our big dog German Shepard Zac , Kelly provides a caring service and got the job done. Thank you all very much, we appreciate you help and would call you again. All the best Margaret and
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Excellent home service for our big dog
German Shepard Zac , Kelly provides a caring service and got the job done.
Thank you all very much, we appreciate you help and would call you again.
All the best
Margaret and Rod Dudfield
10 May 2023.
German Shepard Zac , Kelly provides a caring service and got the job done.
Thank you all very much, we appreciate you help and would call you again.
All the best
Margaret and Rod Dudfield
10 May 2023.
Rod and Margaret Dudfield
May 15, 2023
Vets
Margaret Jeune
May 9, 2023
Franky
Nola Cook
May 4, 2023
Brilliant service that I totally reccomend
SC
May 1, 2023
Vaccinations
Thank you, great service. I got both my dogs vaccinated and it worked really well. Ellie and Teddy got to stay in their own environment.
Rachel Swift
April 17, 2023
Very happy I found you
Such a great service, thank goodness you are here to help people who need home visits. I couldn’t be happier, it was so easy book in and have Snoopy looked after within less than 2 hours as she needed pain
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Such a great service, thank goodness you are here to help people who need home visits.
I couldn’t be happier, it was so easy book in and have Snoopy looked after within less than 2 hours as she needed pain relief.
Five stars plus
I couldn’t be happier, it was so easy book in and have Snoopy looked after within less than 2 hours as she needed pain relief.
Five stars plus
Ellen Grenfell
April 3, 2023
Fantastic service
Lisa Brasacchio
March 28, 2023
Caring service provided
Sumi May Behsman
March 27, 2023
FANTASTIC SERVICE – SO COMPASSIONATE
We were so grateful to meet Stephen for our visit with Simba who has cancer and not long to go. We were not sure if we required euthanasia that night as were very upset. Stephen made us feel confident that
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We were so grateful to meet Stephen for our visit with Simba who has cancer and not long to go. We were not sure if we required euthanasia that night as were very upset. Stephen made us feel confident that the time was not just yet and gave him some medicine and made us feel very well informed. This is the best service and one where there is less stress on your dog as opposed to going to a Vet onsite. Thank you Stephen great visit and we really appreciated it. Regards Karen & Tony. and thanks from Simba
Karen Ferrazzo
March 22, 2023
WOW a most excellent service!!!
Dr Julie and her assistant were truly amazing with my 2 cats. I can’t thank them enough for the care they took, professionalism, kindness and gentle nature. The knowledge of Dr Julie (wow!) She put my mind at ease with
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Dr Julie and her assistant were truly amazing with my 2 cats. I can’t thank them enough for the care they took, professionalism, kindness and gentle nature. The knowledge of Dr Julie (wow!) She put my mind at ease with a situation I’ve been tackling with for years. She provided various solutions and management for my cat with IBD, Thank you Dr Julie 🙂
I will most certainly use this service again, even on a regular basis for follow up care.
I will most certainly use this service again, even on a regular basis for follow up care.
Mrs Toni Scott
March 6, 2023
Due to be a Sunday and living in rural area the peace of mind was so appreciated
My beautiful boy Wolf, suddenly became acutely ill on a Sunday lunchtime he began to vomit and have diarrhea, due to location of where we live and being a Sunday my local vet was closed and closest emergency vet wanted
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My beautiful boy Wolf, suddenly became acutely ill on a Sunday lunchtime he began to vomit and have diarrhea, due to location of where we live and being a Sunday my local vet was closed and closest emergency vet wanted me to wait. For this reason I did a quick search and found Pawssum. It was a quick and easy process and within 2 hours the vet had come to our home, helped my wolf. Wonderful vet and wolf is on the mend and back to his happy self. Great service, efficient, a trusted process, would highly recommend. Thank you Dr.Beshoy
Thank you Pawssum!!!
Thank you Pawssum!!!
Read more “Due to be a Sunday and living in rural area the peace of mind was so appreciated”
Jessica Foster
March 1, 2023
Excellent consultation
Kai Emke
February 27, 2023
Amazing vet
What a wonderful vet Kellie is! So good with my big dog and went out of her way to help. Can not recommend her enough
Michelle Prophet
February 13, 2023
Vets on Wheels- a great idea!
Great experience. Vet arrived exactly on time stated. Thorough examination and an overall wonderful, stress free experience. Both for myself and our cat, Ally. Will definitely use again!
Jane Parkhill
February 9, 2023
Fantastic experience
We couldn’t be more grateful for Dr James! It was the calmest vet appointment that our 22mth old GSP has had. Having dr James come to our home meant Jethro was relaxed and not anxious to leave the room. We
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We couldn’t be more grateful for Dr James! It was the calmest vet appointment that our 22mth old GSP has had. Having dr James come to our home meant Jethro was relaxed and not anxious to leave the room. We received treatment for his paw infection as well as follow up emails to check on our pup. The whole experience from booking – consult- payment and follow Up have all been very convenient and positive. Thank you to the Pawssum team!
Jessica Struthers
February 9, 2023
Fantastic service
Kel was fantastic and provided a wonderful service to my cat Lily. Lily is now much better!
Sarah
February 7, 2023
Awessum Pawssum
Having had a negative experience with the hospital, after our cat had been attacked, he became increasingly unwell. Not satisfied with the diagnosis I received I contacted Pawssum. Dr James came out with his lovely colleague. To say they were
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Having had a negative experience with the hospital, after our cat had been attacked, he became increasingly unwell.
Not satisfied with the diagnosis I received I contacted Pawssum. Dr James came out with his lovely colleague. To say they were both fantastic is an understatement.
They both handled Dusty with gentleness and showed great care. They did what they needed to clean and observe his wound and provided him with the appropriate antibiotics and pain medication.
I highly recommend Pawssum and will definitely use their services again.
Not satisfied with the diagnosis I received I contacted Pawssum. Dr James came out with his lovely colleague. To say they were both fantastic is an understatement.
They both handled Dusty with gentleness and showed great care. They did what they needed to clean and observe his wound and provided him with the appropriate antibiotics and pain medication.
I highly recommend Pawssum and will definitely use their services again.
Silvana Travaglini
February 7, 2023
Wonderful service
Our vet was wonderful. She thoroughly checked our dog and gave him some much needed pain relief and gave us great advice.
Emma Philipson
February 6, 2023
Thankful
I am very thankful to Vet James and staff for their efficiency. I found everyone connected with the consult for my dog extremely, helpful, caring and polite from the phone call to the visit. My little girl is acting more
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I am very thankful to Vet James and staff for their efficiency. I found everyone connected with the consult for my dog extremely, helpful, caring and polite from the phone call to the visit. My little girl is acting more like herself and improving each day. (Thanks for the info too.)
Carol Sinclair
February 2, 2023
Thank you Pawssum!
We could not be happier with Pawssum and Tamara the lovely vet! We were very worried about our elderly great dane and needed vet attention on Christmas morning. The emergency vet clinics we called all said it would be at
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We could not be happier with Pawssum and Tamara the lovely vet! We were very worried about our elderly great dane and needed vet attention on Christmas morning. The emergency vet clinics we called all said it would be at least a four-hour wait. As our dane was unwell and is a very timid and anxious girl we really had no idea how we were to cope. Then I rang Pawssum who were amazing, sending a fabulous vet to our home just one hour after our call!
Tamara thoroughly examined our dane and also our arthritic pug, diagnosed the issues and gave our dane a pain injection, clipped her toenails, and gave us ongoing medication and scripts for both dogs. They are both so much better and happier and we couldn’t be happier too! Thank you for everything. Pawssum and Tamara will be our first point of call from now on.
Tamara thoroughly examined our dane and also our arthritic pug, diagnosed the issues and gave our dane a pain injection, clipped her toenails, and gave us ongoing medication and scripts for both dogs. They are both so much better and happier and we couldn’t be happier too! Thank you for everything. Pawssum and Tamara will be our first point of call from now on.
Sharyn Belcher
December 28, 2022
Great service. My cat Shadow
Great service. My cat Shadow shy around strangers, so it was great to have vet come to my home. Dr Stuart was great with Shadow even though Shadow was abit of a struggle to handle Stuart was calm.
Phillip Adam
December 19, 2022
Convenient and helpful
This was a huge relief. Dr Ivy was patient with both my dog and me, ensuring my dog’s sudden eye condition wasn’t an emergency. The treatment was helpful and affordable as was the follow up advice for my dog’s condition.
Candice Krynauw
December 15, 2022
Pleased with Pawssum
We are very happy with the service provided by Pawssum. From the initial prompt reply, to the Professional and courteous service, we highly recommend Pawssum for your pet’s requirements. Our dog is much happier, and on the mend. Thank you
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We are very happy with the service provided by Pawssum. From the initial prompt reply, to the Professional and courteous service, we highly recommend Pawssum for your pet’s requirements. Our dog is much happier, and on the mend. Thank you very much Dr Bahaa, and thank you Pawssum, we will definitely continue to use your services.
Tanika Smith
December 8, 2022
Wonderful Out of Hours Service
Such a great afterhours service when you have a sick dog at home on the weekend. Great communication regarding when the vet would arrive from our very first contact with frequent updates to follow. Dr Stephen was very thorough, kind
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Such a great afterhours service when you have a sick dog at home on the weekend.
Great communication regarding when the vet would arrive from our very first contact with frequent updates to follow.
Dr Stephen was very thorough, kind and knowledgeable. He provided medication and made our dear dog comfortable, which put our minds at rest too.
I can highly recommend Pawssum and we are very grateful for their service.
Great communication regarding when the vet would arrive from our very first contact with frequent updates to follow.
Dr Stephen was very thorough, kind and knowledgeable. He provided medication and made our dear dog comfortable, which put our minds at rest too.
I can highly recommend Pawssum and we are very grateful for their service.
Gill Wilson
November 22, 2022
Fast and Reliable Service Round the Clock
Thanks to the Pawssum team for arranging such an urgent service for my dog. It’s all about commitment and dedication. Under pretty critical situation for my dog in the quarantine center, it’s fortunate that Pawssum found Dr Sugumar for me.
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Thanks to the Pawssum team for arranging such an urgent service for my dog. It’s all about commitment and dedication. Under pretty critical situation for my dog in the quarantine center, it’s fortunate that Pawssum found Dr Sugumar for me. My baby felt much better on the next day. I will recommend their service and engage again.
Iris Leung
October 28, 2022
Pawssume are awesome
Everyone from the 1st phone xall was fantastic. The website is easy to navigate. Stephen was on time & brilliant. Thor is going fantastic
Tony Baillie
October 5, 2022
Great Service
I was extremely impressed with this service. Freddie has high anxiety issues but Dr. Natalie was so patient and caring with him. I would definitely use this service again espresso with Dr. Natalie
Anne Weightman
September 14, 2022
Home visit
Very impressed. The vet that came was very nice and caring. He came to treat my dog but also euthanised my cat. I used the service as I wouldn’t have been able to get my dog in to my car
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Very impressed. The vet that came was very nice and caring. He came to treat my dog but also euthanised my cat. I used the service as I wouldn’t have been able to get my dog in to my car to visit a vet.
Janet Pittock
September 7, 2022
Dr Natalia was friendly, efficient
Dr Natalia was friendly, efficient and on time.
Sheryl Dabb
August 23, 2022
Very happy with your prompt
Very happy with your prompt service. I thought Bella may have to be put down as I couldn’t stand seeing her in pain but the medication that Dr Bahaa gave her is starting to work.She is a little more mobile
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Very happy with your prompt service. I thought Bella may have to be put down as I couldn’t stand seeing her in pain but the medication that Dr Bahaa gave her is starting to work.She is a little more mobile today and it is only 1 day later.Dr Bahaa’s service was excellent.
Jackie Musolino
August 17, 2022
Great
Great
Judi Benck
August 17, 2022
Prompt appointment
Called and made an appointment for same day.Meredith showed up with all her vet gear. My greyhound had cut his leg. She gave me dog a good check over which included testing to the wounded area and vaccination. I will
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Called and made an appointment for same day.Meredith showed up with all her vet gear. My greyhound had cut his leg. She gave me dog a good check over which included testing to the wounded area and vaccination.
I will never go to another vet again. The service we received was of the utmost best. Gold standard and much more than I expected. I can honestly recommend Pawssum and would not hesitate in calling them again.
I will never go to another vet again. The service we received was of the utmost best. Gold standard and much more than I expected. I can honestly recommend Pawssum and would not hesitate in calling them again.
Mardi Andrasek
August 10, 2022
Five stars to Pawssum, this service is wonderful.
Five stars to Pawssum, this service is wonderful. I was near dire straits on the weekend, home with my little niece and my doggy very unwell with gastro, while husband interstate for work. Was able to easily arrange an appointment
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Five stars to Pawssum, this service is wonderful. I was near dire straits on the weekend, home with my little niece and my doggy very unwell with gastro, while husband interstate for work. Was able to easily arrange an appointment for a vet to the house; staff on the phone were great. Dr Bahaa arrived in good time and was most helpful; proactive in checking & addressing the situation with my dog (whilst being so understanding of my dog being grumpy, and my niece’s curiosity). I’d recommend Pawssum to anyone. Many thanks to Dr Bahaa & the team.
Read more “Five stars to Pawssum, this service is wonderful.”
Rebecca Bagusauskas
August 7, 2022
Thoroughly recommend it
Great service for those who are house bound and great for the pet!
Rosie Mayes
August 1, 2022
Wonderful service
Thankyou Dr. Ivy for visiting my home to do a health check on my 18y.o. Jack RussellX. Dr Ivy’s caring and compassion for her little clients is evident, and gentleness with my blind and deaf Roxy was very much appreciated.
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Thankyou Dr. Ivy for visiting my home to do a health check on my 18y.o. Jack RussellX. Dr Ivy’s caring and compassion for her little clients is evident, and gentleness with my blind and deaf Roxy was very much appreciated. I am very happy to know that our Roxy will continue to enjoy her latter years under Pawssum’s care, when needed. I [my fur family] have been a client of Pawssum for some years now, and I can’t fault their caring, kind and wonderfully professional manner with which the vets have provided for my fur family and my human family. I will not hesistate in maintaining our association with Pawssum into the future. To have a vet attend to your beloved fur family members in your home is so much more pleasant than having elderly and/or unwell cats and dogs stressed by leaving their familiar environment and family. Thankyou for all you do.
Louise Page
May 5, 2022
Trying to get a vet on a Sunday, nearly impawsible . Thank you PAWSSUM
Thank you pawssum for turning out on a Sunday. Home visits much less stressful for our furry companions. Appreciated by all.
Web Thomson
May 2, 2022
Great experience
Quick, efficient and great vet, my cat isn’t good with others and the vet respected that and ensured a smooth experience
belinda bogdanovic
May 1, 2022
Fast response
Thankyou Dr Peter for calling so quickly and providing medical advice for Mikey.
Karen
April 17, 2022
Fabulous service
Julie was delightful and knowledgeable, taking care with my cat and administering his vaccinations in a professional way. She also checked his teeth and heart-rate, and asked pertinent questions about his ongoing health. I was very pleased with the home
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Julie was delightful and knowledgeable, taking care with my cat and administering his vaccinations in a professional way. She also checked his teeth and heart-rate, and asked pertinent questions about his ongoing health. I was very pleased with the home visit.
Carolyn Brandt
April 1, 2022
Cat Consultation
This was my first time using a home vet service and it was a really pleasant experience for both my cat and myself. The vet who came to see us was Stuart and he was great!! He arrived on time,
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This was my first time using a home vet service and it was a really pleasant experience for both my cat and myself. The vet who came to see us was Stuart and he was great!! He arrived on time, knew exactly what he needed to do and was able to answer all of my questions. The booking process was easy and I was kept up to date with everything along the way. I will highly recommend Pawssum to my friends and family and I will definately be using them again in the future.
Erika Gaiko
March 25, 2022
Amazing
A very polite veterinarian and phone service to make a booking Stephen was on time and a call to let me know he was minutes away very thorough in his examination and spent time talking to him and patting him
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A very polite veterinarian and phone service to make a booking Stephen was on time and a call to let me know he was minutes away very thorough in his examination and spent time talking to him and patting him before he started listen to what I had to say and after checking bozz out he gave me what his diagnosis was if it wasn’t an infection and he was very sympathetic with his explanation and the expression on his face so I would definitely recommend them for any reason you cannot get to see your veterinarian or are not happy with your veterinarian
Lisa corless
March 16, 2022
BEST vet ive ever had!
BEST vet ive ever had! So helpful and lovely. Will definitely be booking Olivia again. Henry was so calm with his vaccination and Olivia was so educational and calm with it all. Thank you so much!
Angelica
March 16, 2022
Excellent service – very professional with great admin!
We were very impressed by the level of service and professionalism of Pawssum – the vet was running a little behind schedule but took the time to ring and advise us. The vet was also very good with our dog
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We were very impressed by the level of service and professionalism of Pawssum – the vet was running a little behind schedule but took the time to ring and advise us. The vet was also very good with our dog who has anxiety issues. The whole process from booking to finalisation was highly efficient and streamlined.
Read more “Excellent service – very professional with great admin!”
Wendy Phelps
March 9, 2022
The Cat Whisperer
My Evie was so unwell, she was lethargic and not being her normal cheeky self. First time user of Pawssum, I’m so happy with the Vet Julie. She was making Evie calm as soon as she walked in and talked
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My Evie was so unwell, she was lethargic and not being her normal cheeky self.
First time user of Pawssum, I’m so happy with the Vet Julie. She was making Evie calm as soon as she walked in and talked to Evie.
I’m calling Dr Julie, the cat whisperer.
Evie is well again and waking me up at 5am again. She’s back to normal. Thanks Julie.
First time user of Pawssum, I’m so happy with the Vet Julie. She was making Evie calm as soon as she walked in and talked to Evie.
I’m calling Dr Julie, the cat whisperer.
Evie is well again and waking me up at 5am again. She’s back to normal. Thanks Julie.
Domenica Greenfield
March 7, 2022
Review
The vet was on time, very friendly and easy to talk to. I would definitely use this company again, a very positive experience 😊, I waS happy with the service, very convenient for those upsetting times with pets. It won’t
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The vet was on time, very friendly and easy to talk to.
I would definitely use this company again, a very positive experience 😊, I waS happy with the service, very convenient for those upsetting times with pets.
It won’t let me submit a photo
I would definitely use this company again, a very positive experience 😊, I waS happy with the service, very convenient for those upsetting times with pets.
It won’t let me submit a photo
Maxine Lines
March 7, 2022
Best Vet Ever!
I’m so very thankful for the kindness and care vet Julie gave my puss Gemma. The whole process in booking was flawless. I’m so happy to have engaged with this company. I’ll go nowhere else now. Huge thanks to Julie.
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I’m so very thankful for the kindness and care vet Julie gave my puss Gemma. The whole process in booking was flawless. I’m so happy to have engaged with this company. I’ll go nowhere else now. Huge thanks to Julie. Very thorough and professional. Extremely helpful and full of knowledge. Lovely experience.
Tracey
February 12, 2022
Emergency consult
I was extremely happy with the service it was very professional and reassuring from reception staff to the vet Reception made this process very easy and went above and beyond to secure the first appointment for my dog Vet was
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I was extremely happy with the service it was very professional and reassuring from reception staff to the vet
Reception made this process very easy and went above and beyond to secure the first appointment for my dog
Vet was very friendly courteous and professional explained the reason for Rozzie’s problem and very gentle with him
I would Highly recommend this service and I would definitely utilize again if need arises
I will definitely tell friends and family of my experience 10/10
Thanks to all the staff
Reception made this process very easy and went above and beyond to secure the first appointment for my dog
Vet was very friendly courteous and professional explained the reason for Rozzie’s problem and very gentle with him
I would Highly recommend this service and I would definitely utilize again if need arises
I will definitely tell friends and family of my experience 10/10
Thanks to all the staff
John Mc Kenna
January 29, 2022
Stuart was great with Ollie
Stuart was great with Ollie who hates everyone but me. Fast, friendly, knowledgeable. Would use this service again
Ellen Jarrett
January 14, 2022
Home Visit
Dr Stephen was very gentle with my old Pocket and explained things very well to me, I’ll definitely be using this service again
Olivia
January 5, 2022
Really easy booking process, great
Really easy booking process, great communication and the vet was lovely, she was very patient and really cared and understood about one of my cats having a real fear of vets and hating needles she never tried to rush so
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Really easy booking process, great communication and the vet was lovely, she was very patient and really cared and understood about one of my cats having a real fear of vets and hating needles she never tried to rush so as not to stess out him too much. Really happy with the service. Thank you.
Clarinda Harwood
December 29, 2021
Limping dog
Great service. Vet found 2 embedded arrow head grass seeds in paw. I had looked myself with torch & magnifying glass & couldn’t see anything! Happy dog, happy dog owner 🙂
Jayne Summers
December 11, 2021
Would recommend
Missy is a recent rescue who can’t handle the car yet so it was great being able to get someone here. Dr Justin was kind to her and her medical problem is already improving.
Cathleen
November 20, 2021
Home heath checks
Had both my dog and cat vaccinated at home. Dr Justin is gentle and caring and makes my animals and I feel very comfortable. Thank you
Candice Campagna
November 19, 2021
Excellent service!
We are very thankful for the wonderful service we received after we booked a call-out for a Sunday. The Vet who accepted our request was lovely and took such amazing care of our fur baby. The booking process was very
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We are very thankful for the wonderful service we received after we booked a call-out for a Sunday. The Vet who accepted our request was lovely and took such amazing care of our fur baby. The booking process was very efficient.
Would definitely recommend the service.
Would definitely recommend the service.
Lizel More
October 26, 2021
Our dog damaged her dew
Our dog damaged her dew claw, arranged a visit from pawssum, and vet was fabulous. He was on time, caring, explained treatment simply and provided medication we needed. Great to be able to have a visit at home for our
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Our dog damaged her dew claw, arranged a visit from pawssum, and vet was fabulous. He was on time, caring, explained treatment simply and provided medication we needed. Great to be able to have a visit at home for our anxious dog rather than having to attempt a visit to vet which is stressful for all involved. Will be arranging all further vet needs with pawssum team.
Merridee
June 22, 2021
Happy
Arrived on time, were thorough in the examination and treatment of our cat. The attending vet was friendly, the cat was comfortable with him and he answered all our questions. Would definitely use again.
Conny Gard
June 15, 2021
Awesome service and experience
I really enjoyed the whole experience from beginning to the end. Pawssum’s customer service was great and we really good experience with Dr Ivy and she gave us the right advise related to our dogs health. Thank you and i
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I really enjoyed the whole experience from beginning to the end. Pawssum’s customer service was great and we really good experience with Dr Ivy and she gave us the right advise related to our dogs health. Thank you and i will be booking again for any vet needs for my dogs.
Bev kaur
May 25, 2021
Wonderful, caring vet service.
I rang Pawsumm and spoke to a lovely lady and explained that my dog was in heart failure and needed a vet to visit. She was very caring and helpful and arranged for the vet to make contact regarding the
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I rang Pawsumm and spoke to a lovely lady and explained that my dog was in heart failure and needed a vet to visit. She was very caring and helpful and arranged for the vet to make contact regarding the appointment.
Dr Bahaa came to visit our beautiful cairn terrier Ruby who is 17 years old . He was very thorough, and checked her medication and explained where Ruby is at medically and what to do in the future. My husband and myself were so grateful for his medical information, which we have taken onboard, and will be in touch with Pawssum in the future.
Thank you Dr Bahaa .
Dr Bahaa came to visit our beautiful cairn terrier Ruby who is 17 years old . He was very thorough, and checked her medication and explained where Ruby is at medically and what to do in the future. My husband and myself were so grateful for his medical information, which we have taken onboard, and will be in touch with Pawssum in the future.
Thank you Dr Bahaa .
Helen Morgan
May 18, 2021
Amazing service!
Dr Stuart was amazing. So professional and loving towards my gentle giant. He persevered with her when she was upset and got the job done. Could not recommend him more! A wonderful vet and a lovely person!
Stephanie
January 28, 2021
Excellent service
Excellent service and customer approach! Very caring and professional.Thanks for your service! Kind regards , Aurel Ionescu
Aurel Ionescu
January 20, 2021
Pawssum is fantastic
We love Pawssum, the vet was so good, we are truly grateful for the at home service
Alison Blewden
January 17, 2021
Great customer and doggy service
Great service, easy to book and price is cheaper than you expect. Have used this service twice now and have had no issues. Great customer and doggy service! Thank you
Jake Cini
January 4, 2021
Annual checkup / vaccination
Excellent service , came out on the day I made enquiry. Definitely recommend.
Erica Davies
January 1, 2021
Amazing service
Very happy with the service from begging to end! Dr Duncan was absolutely fantastic with Gerry 🙂
Luciana Lino
December 23, 2020
Wonderful Servicee
Once again I had lovely Doctor Jane Rose to see my cat Pansy ,who appeared terrified and very ill.she was calm and Pansy is responding very well to her treatment .She is also a herbal vet for those interested, and
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Once again I had lovely Doctor Jane Rose to see my cat Pansy ,who appeared terrified and very ill.she was calm and Pansy is responding very well to her treatment .She is also a herbal vet for those interested, and the concoction she gave Pansy is working extremely well.She is a different cat today.Why someone didn’t think of this service years ago I don’t know as it takes all the stress out of getting them to a surgery and frightening them.Both my cats are rescues and wary of people ,but to have the other one calmly watch DrJane do her thing was wonderful as she would usually hide 101/2 stars.
Jan Dieckhaus
November 29, 2020
Super convenient
Super convenient and all services provided efficiently with a smile. I am looking forward to seeing if the cartrophen injections give Calum improved movement over the coming weeks
Louise McKay
November 13, 2020
Excellent vet
the health check went well as the dogs loved Dr Katie and she was happy to get down to their level. She even managed to clip Jake’s nails which has always been a nightmare in the past.
Veronica Brock
October 16, 2020
Very happy with the service, reasonable fees and great treatment.
Very happy with the service, reasonable fees and great treatment. Would definitely recommend Pawssum, and will use again.
Amanda Hughes
Google
October 11, 2020
Great service
I found the first person, Shannon, and the vet to be both helpful and caring. Nothing was too much trouble.
Robyn Butler
October 11, 2020
Great service
Had to call the vet today because my cat had a lump on his face Dr Estafanos came and was so helpful and kind to our cat Milo, in saying that Milo would like to apologise for trying to rip
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Had to call the vet today because my cat had a lump on his face Dr Estafanos came and was so helpful and kind to our cat Milo, in saying that Milo would like to apologise for trying to rip the doctors face off . 🙂
Michele Sheppard
October 10, 2020
Excellent veterinary care
First time I’ve used this service. I had difficulty getting in to see my usual vet and didn’t want to drag all 3 dogs out when I had quite a sick dog (giant breed) dog to manage. I was personally
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First time I’ve used this service. I had difficulty getting in to see my usual vet and didn’t want to drag all 3 dogs out when I had quite a sick dog (giant breed) dog to manage. I was personally referred to this service by a friend and was not let down. Vet arrived only a couple of minutes late (politely apologised) – who can control traffic. Was gentle and calm with my large dog. Took a great history and the medications prescribed so far have really helped. Will be definitely booking her next appointment with
Dr. Estafanos. He was extremely kind, caring and knowledgeable. Very well priced for the services offered and appointment scheduled at time that suited me. Will definitely use again for my most precious Assistance Dog Miss Coco Chanel!
Dr. Estafanos. He was extremely kind, caring and knowledgeable. Very well priced for the services offered and appointment scheduled at time that suited me. Will definitely use again for my most precious Assistance Dog Miss Coco Chanel!
Georgia Geller
October 8, 2020
Fabulous friendly service
Really appreciated the flawless service from making my first enquiry about an at-home consultation and vaccination for my very anxious and aggressive (but beautiful) rescue cat Lily. It all went very well and Dr Gary was very helpful and empathic.
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Really appreciated the flawless service from making my first enquiry about an at-home consultation and vaccination for my very anxious and aggressive (but beautiful) rescue cat Lily. It all went very well and Dr Gary was very helpful and empathic. Will definitely be using Pawssum again. Thank you for taking the trauma of a vet visit away from both of us!
Trudy Webb
September 24, 2020
Prompt service and friendly staff
Friendly and prompt service from start to finish. So easy to organize and convenient in home service. Vet on time and extremely helpful. Lucy says Thank you!
Laura Mallinson
September 23, 2020
Lessens the stress for the owner and the pet
Pawssum were so awesome when my lovely old GSD was unwell. Unfortunately she’s no longer with us, but I can’t thank the team enough, especially Guy for his assistance when I was really stressed.
Sally Fraser
September 18, 2020
Brilliant Service my new Go to for my Cat
Fantastic service. With my kitty having asthma the vet trip was always distressing. Pawssum is so easy. The vet was great with my cat. Very knowledgeable and provided us with fantastic advice. I highly recommend Pawssum. Will be using it
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Fantastic service. With my kitty having asthma the vet trip was always distressing. Pawssum is so easy. The vet was great with my cat. Very knowledgeable and provided us with fantastic advice. I highly recommend Pawssum. Will be using it from now on.
Nicky Purchase
September 18, 2020
Very helpful & reassuring
Dr Ania was very helpful in our discussion on how I could make Gordie’s experience of toileting easier, and very affirming of what I had already done. She is very kind, friendly, and answered all my questions clearly and concisely,
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Dr Ania was very helpful in our discussion on how I could make Gordie’s experience of toileting easier, and very affirming of what I had already done. She is very kind, friendly, and answered all my questions clearly and concisely, allaying my concerns. It was a pleasure to meet her. Thank you for the service.
Mary F.
September 16, 2020
Pet examination
From $159
Our team will book a caring, experienced, and licensed vet at a time that works for you - Bookings are available till 10:30 pm.
Do you have more than one pet?
Get 30% off visit fee for all additional pets during the same visit.
Reasons for an at-home vet
Common reasons for booking an at-home sick pet examination include:
- Any signs of pain or discomfort, such as whimpering, yelping or reluctance to move or be touched.
- Lameness, limping, or difficulty walking or standing, particularly if it is accompanied by swelling, redness or heat in the affected area.
- Vomiting or diarrhoea that lasts for more than a day or two.
- Lethargy, loss of appetite, dehydration or weight loss, particularly if it is sudden or significant.
- Persistent coughing or sneezing, especially if it is accompanied by nasal discharge, difficulty breathing or wheezing.
- Changes in behaviour or personality such as increased aggression or anxiety, or sudden changes in activity levels.
- Skin rashes, sores, or lesions that are red, inflamed, or oozing, particularly if they are spreading or worsening over time.
Need to speak to a Vet quickly?
Book a Telepet consult for just $69 to assess your pet's health sooner. The vet can let you know if an in-person consultation is necessary to take a closer look.
Other services your pet might need
Dog and Cat Vaccination
Our mobile vets are experienced in dog vaccinations, ensuring they are done in a calm, comfortable, and professional way. All vaccination bookings include a vet home visit, health checks and a vaccination and certificate.
Microchipping
Microchipping is the process of permanently implanting a tiny, electronic chip beneath the skin of a pet, typically between the shoulder blades. The microchip is about the size of a grain of rice and contains a unique identification number that can be read using a special scanner. It is a quick and relatively painless procedure, similar to getting a vaccination.
Nail clipping
Our vet will perform a reliable, convenient and stress-free nail clipping service at your home. Many pets require regular clipping, as nails grow quickly, and if they are not exercised on firm pavements or kept inside a lot, they may need nail clipping every couple of months.
DNA testing
A DNA test can identify potential health risks and determine breed ancestry. With knowledge of your pet’s genetic makeup, you can tailor their nutrition and exercise plans to their individual needs and make more informed decisions about their healthcare.
Wellness blood test
Our vet will collect a blood sample from your pet which is then analyzed by a laboratory to evaluate your pet’s overall health status, detect any underlying health problems or diseases, monitor the effectiveness of ongoing treatments, or evaluate your pet’s organ function.
Peaceful Dog and Cat Euthanasia From $399
Be by your best friend’s side when it matters most. Your pet will get pain relief and a calming medication before it is very gently put to sleep.
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How it works
A simple 3 step process means that your dog will see a vet sooner.
Urgent bookings are also available.
Book a time
Our dedicated and helpful staff are here to help you, 365 days a year 7:30am-10:30pm. You can call us on 1300343580 or book online.
Pick a time and day that works for you.
Pick a day and time that suits you. We provide at-home vet services around Australia and NZ.
Our Vet comes to your home
One of our caring and professional vets will visit your home, and provide you and your beloved pet with service you will cherish.
Local Vets, National Coverage
We have hundreds of registered Vets located all over Australia and New Zealand.
Frequently asked questions (FAQs) for sick pets
Benefits include comfort and reduced stress for you and your pet, elimination of car-related anxiety, no exposure to other animals or potential diseases, enhanced pet cooperation, personalized attention, convenience and time-saving by avoiding traffic, parking, and waiting room delays and flexibility to schedule appointments that suit your routine.
Because we believe that pet owners should have the option of good quality veterinary care at home at little or no extra cost when compared to going to the vet clinic. Our vets are all registered, experienced, professional and compassionate who love to help pets. Our customers give us a superb rating.
Yes, at-home vet services are just as thorough as clinic visits. Mobile vets are equipped with the necessary tools and equipment to perform comprehensive examinations, diagnostics, and treatments in the comfort of your own home. They are experienced professionals who are trained to provide high-quality veterinary care. While the setting may be different, mobile vets offer the same level of thoroughness and attention to detail as clinic visits. They can conduct physical examinations, administer vaccinations, perform diagnostic tests, provide medications, and offer personalized treatment plans for your pet's specific needs.
The cost of a thorough at-home clinical pet examination by one of our professional, caring vets during weekdays 7:30am-6:00pm is only $159. This is the total fee you will pay - we have no hidden callout fees.
Medications, lab work (such as blood tests), and after hours (past 6:00pm, weekends and public holidays) have additional surcharges to this standard visit price.
Medications, lab work (such as blood tests), and after hours (past 6:00pm, weekends and public holidays) have additional surcharges to this standard visit price.
Yes every additional pet in the same visit gets a 30% discount.
We take credit cards as well as VetPay and ZipPay.
Yes, we can also do vaccinations, microchipping, titer testing, nail clippings DNA tests and wellness blood tests. Please note these will incur additional charges.
Yes, there are a few things you can do to prepare before the vet arrives for an at-home pet examination. You should gather relevant information about your pet's medical history, including any previous diagnoses, medications, vaccinations, and recent test results; make a list of any specific concerns or symptoms you've noticed in your pet; prepare a quiet and comfortable area in your home where the vet can perform the examination;
if you have other pets at home ensure that they are in a separate room; and have some treats or rewards on hand to help keep your pet calm and cooperative.
You can use our TelePet video call or chat service to talk to one of our experienced and trusted vets who can guide you on whether you need an at-home sick pet examination. It's convenient, costs only $69, and our vet will address any concerns you may have.
We serve dogs and cats.
No, our vets do not perform surgery at home as it requires a sterile and controlled environment. If surgery is required, we partner with local clinics and will refer you to one of our partners.
We meticulously check every vet's name, address, Vet ID, degree and identification (driver license) and their photograph against the relevant vet board authority.
If your pet requires further diagnostic tests, the vet will discuss the specific tests needed based on the initial examination findings. These tests may include blood work, imaging (such as X-rays or ultrasounds), urine or fecal analysis, or other specialized tests depending on the suspected condition. The vet will explain the purpose of the tests and their potential benefits. They will guide you on the next steps, which may involve scheduling the tests at one of our partner vet clinic or coordinating with a diagnostic facility. The goal is to gather additional information to help accurately diagnose your pet's condition and determine the most appropriate treatment plan for their well-being.
We operate in Sydney, Melbourne, Brisbane, Central Coast (NSW), Gold Coast, Bendigo (VIC), Perth, Adelaide, Canberra and Darwin as well as in Auckland and Wellington. This includes surrounding suburbs as well. Feel free to contact us on 1300 34 35 80 to check if our vets can come to you.
Pawssum always provides our customers with an itemised invoice which can be submitted to your insurance provider for claims. Please inquire with your insurance to determine whether at-home pet examinations is in your level of cover.
There are several ways to contact us. You can call us on 1300 34 35 80, contact us via our online form here or chat to us online. We will always get back to you within 24 hours.
You can make a booking by calling us on 1300 34 35 80. Alternatively, you can either go to the bookings page here and pick a desired date and time, and fill out your details, or you can chat to us online.
Our hours of operation are 7:30am to 10:30pm, 7 days a week including weekends and public holidays.
We will respond extremely quickly to any inquiry.
During the booking you will be able to provide your preferred day and time. We will then try to find an available vet to suit you. We will always try and get to you when you need us (even if it is the same day). Sometimes for urgent cases it is might be difficult to find a vet, so it is better to give us as much notice as possible.
Yes we do. We offer payment options with VetPay or ZipPay. Contact us to find out more.
Please tell us ahead of time if your pet is aggressive, as we need to know this. Our vet will prioritize everyone's safety, including their own, yours and your pet's. They will take appropriate measures to handle the situation professionally and safely. This may involve using specialized handling techniques, employing muzzles or restraints, or temporarily sedating the pet if necessary. The vet's primary concern is to ensure the well-being of all parties involved while still providing necessary care.
Our mobile vets are equipped to handle an extremely wide range of medical conditions and provide various treatments at home. Common conditions that can be treated at home include minor injuries, skin infections, ear infections, urinary tract infections, respiratory infections, gastrointestinal issues, allergies, arthritis management, and chronic diseases such as diabetes or kidney disease. However, the scope of treatment may vary depending on the severity of the condition. In cases where specialized equipment or facilities are required, the vet may provide initial assessment and guidance at home and recommend further care at a clinic or refer you to a specialist if necessary.