We take the upmost care
We go to great lengths to be caring and respectful during this difficult time.
Compassionate Vets
We know what your pet means to you. All our Vets treat you and your pet with love and compassion.
Licensed and Experienced
All of our Vets have been verified and bring years of experience to give your pet the best farewell possible.
Why you should consider a more compassionate goodbye with Pawssum
Real reviews, added every single day
Outstanding service!
Peaceful at home goodbye for my boy.
A Beautiful Goodbye
Excellent service for Calca
In our own time
We appreciated doing this at home rather than taking our dying boy to the vet clinic. We were all very distressed but I’m glad we were together and able to take our time saying goodbye.
Good friendly and respectful team
Handles grief with sensitivity
Would highly recommend this company due to their customer service, sensitivity and support at a time of grief and stress.
Dog Euthanasia
Extremely happy with the service our beloved Diesel passed away at home in his own bed surrounded by his family.
Thanks to Dr Jared for being so kind and cosiderate to or needs
Dr Stephen was extremely compassionate
Dr Stephen was extremely compassionate and considerate throughout this very traumatic time for our family.
Excellent service.
This was such a positive experience in an awful situation. Dr Cooper was professional, caring and explained step by step the procedure so there were no surprises. Very happy to recommend this very professional company with special thanks to Dr… Cooper. Read more “Excellent service.”
Highly recommend!
Dog Euthanasia
Good service
Good service
Wonderful compassionate service
We made the heartbreaking decision to put our 16 year old beagle down last week. It was an incredibly hard decision, but we are so grateful for the kindness and compassion of the Pawssum team. Dr Cooper was amazing; he… talked us through everything with such a thoughtful and gentle approach. Our lovely old dog Homer went to sleep peacefully in his own bed, surrounded by the people that loved him and a wonderful vet. Read more “Wonderful compassionate service”
Wonderful compassionate service
We made the heartbreaking decision to put our 16 year old beagle down last week. It was an incredibly hard decision, but we are so grateful for the kindness and compassion of the Pawssum team. Dr Cooper was amazing; he… talked us through everything with such a thoughtful and gentle approach. Our lovely old dog Homer went to sleep peacefully in his own bed, surrounded by the people that loved him and a wonderful vet. Read more “Wonderful compassionate service”
Wonderful experience in such a sad time.
We made the heartbreaking decision to put our 16 year old beagle down last week. It was an incredibly hard decision, but we are so grateful for the kindness and compassion of the Pawssum team. Dr Cooper was amazing; he… talked us through everything with such a thoughtful and gentle approach. Our lovely old dog Homer went to sleep peacefully in his own bed, surrounded by the people that loved him and a wonderful vet. Read more “Wonderful experience in such a sad time.”
Thank you for your kind and caring service
Thanks to Pawssum and Dr Kel for your compassionate care in such a difficult time for us at short notice. Our beautiful girl is now at peace x
Thank you for your kind and caring service
Thank you to Pawssum and Dr Kel for your compassionate service to help our beautiful girl be free from pain. Being able to provide this service at short notice provides comfort during such a difficult time. Thank you Dr Kel,… it means a lot to us. Read more “Thank you for your kind and caring service”
Thank you Dr Kelly and team
Thank you!
very compassionate
Wonderful Service
Made a very hard day as peaceful as possible.
Dr Stephen
Easy to organize
Thank you
Mishka
Dr Stephen helped us say goodbye to our beautiful girl Mishka at home today. He was so kind and informative and made what is such an emotional experience that little bit easier. Dr Stephen looked after our puppy with such… care and compassion like she was his own. Thankyou so much. Read more “Mishka”
Losing our little boy
Mishka
Caring and compassionate
Very thoughtful, caring service
Kind caring service
Beautiful Emma
Beautiful service
Very thoughtful
Professional caring vet service
Dr Kel was professional, kind
Pleasant ending
Just wanted to say thankyou
Excellent Service
Viktory
Very compassionate
Dr Cooper was wonderful with our beloved April. All options were discussed thoroughly. Our beautiful girl and us were treated with the utmost respect and care. She went to sleep in her own bed in her own home surrounded by… the people who loved her. If there is such a thing as a good death, April had it. Read more “Very compassionate”
Very caring and professional.
An extremely emotional event was well managed by the team. Nothing unnecessary was said and team was very calm, clear and understanding. Helped me focus on my pet. Thanks
Fantastic service
Pawssum was fantastic to deal with and made the booking process of letting our family dog go so much easier. I called around to a few local vets a day before a public holiday and wasn’t able to get anyone… to do a home visit as all were fully booked, I wish I came across Pawssum earlier as Dr Beshoy came out in under 2 hours after I submitted the booking. Thank you Dr Beshoy for your extreme kindness and professionalism. You made a heartbreaking decision so much easier. Read more “Fantastic service”
Thanks Dr Stephen
We initially requested a Quality of Life assessment of our 12 year old GSD Xena because we wanted to be certain there was nothing further we could do for her. Based on Dr Stephen’s assessment, we opted for euthanasia. Dr… Stephen gave us options, and did not rush the process, however his assessment was clear which is exactly what we wanted. During the euthanasia process, Dr Stephen was extremely kind and patient, he made recommendations that would assist Xena during the process, and the way he treated Xena and the manner he spoke to her was lovely . Thanks so much Dr Stephen. You made a very hard process much easier, not only with your skills and competencies as a vet, but your kindness to Xena and her family as well. Read more “Thanks Dr Stephen”
Thank you
Very compassionate
Dr Jared was so caring and compassionate and our little dog Sammy had a lovely peaceful end
Dr kel was very professional
Dr kel was very professional and extremely caring made us fell so much better in this difficult time with our dog pebbles would not hesitate in recommending her to any one for your services in the future
Thanks a… lot
Bob Barnes Read more “Dr kel was very professional”
Friendly and caring
Our vet DR Shagufta was amazing. She explained the process to us and allowed us the space to spend the last few moments with our beloved Moose.
Moose was able to be in our arms as he slipped to… sleep. Moments later he passed peacefully. Dr Shagufta was compassionate and caring throughout the process. Read more “Friendly and caring”
Gentle send off
On Friday 12 April we said a very sad goodbye to our beloved fur baby, Angus, at home. Dr Bahaa was kind, gentle and understanding which we very much appreciated at what was an extremely difficult and emotional time for… the whole family. Read more “Gentle send off”
Emma was so kind
Emma was so kind and considerate to us and gave our dog, Missy, a peaceful end. Thank you.
Review
Dr Tamara was very caring, arrived on time. Jessica had no idea she was being put to sleep or being seen by a vet. Thoroughly recommend Dr Tamara.
Dr Stephen was amazing
Dr Stephen was amazing when providing our dog Stiggy with a comfortable send off. He was very understanding and sympathetic of our loss of Stiggy and could not recommend him enough! Stiggy was peaceful and made comfortable which made the… send off feel right. Thank you so much Dr Stephen Read more “Dr Stephen was amazing”
Everything happened in a timely manner
Everything happened in a timely manner. Thank you
Wonderful service
Euthanasia
Helpful and caring result.
Grateful for the beautiful care
Very thankful for the gentle and understanding care given to us for the peaceful passing of our beloved 17 year old dog Belle.
Highly recommend
The time had come for our 14yo little man, Teddy, to cross the rainbow bridge.
It was a very hard family decision to make. He could hardly walk and had lost control of all bowel and bladder movements.
… As Teddy was always anxious and scared of going to the vets, we had the vet, Dr. Beshoy, come to us.
Dr. Beshoy was very sympathetic, compassionate, professional and showed a lot of empathy to us and our situation. He was very respectful with Teddy at all times, which was of great comfort to us and also to Teddy, who was happy in his own home.
The lovely people at Pawssum kept me informed every step of the way either by text, email and even a phone call which I received at 9pm at night to go over Teddy’s plaque for his cremation urn.
Teddy has since been returned to us, hand delivered by, Pets to Rest, the cremation service used in this regard.
I cannot recommend both of these companies enough. Great service, professionalism and very respectful. Thank you. Read more “Highly recommend”
Excellent service
Dr Edward came to put my boy to sleep.
Very understanding and patient, explained everything with compassion.
This is such a great service and saves a stressful trip to a clinic.
Thank you 🙂
Thank you Pawssum, From the first contact, the staff were kind and considerate of what was a horrible time for our family and me. From first contact, the Veterinary consultation and the final appointment, it was seamless and made it… far easier for us. Our Vet, Dr Kel, was the kindest and most supportive person, anyone could have wished for, her love and kindness to our Sammy, and the family members was outstanding. She explained every step so we were aware and went through a lot of trouble to ensure that we knew Sammy was comfortable. I would highly recommend Pawssum to anyone who has to go through this horrible time. Warmest regards, Jacqui Walsh Read more “Thank you :-)”
Recommended service
We were very happy with the compassionate euthanasia for our Shadow. It was very quick and we believe that Shadow didn’t feel a thing. He went so peacefully.
Service was prompt and compassionate
Service was prompt and compassionate and our beloved family dog did not suffer. Thanks for your assistance.
A heart felt thank you
A heart felt thank you to Dr. Tamara. It wasn’t easy to make the decision to have Gizmo put to sleep after
17+ years. She was one of the family. It was a very sad time, but to be… able to hold her while she passed away in her own home was very comforting. Dr. Tamara was amazing. Thank you for your kind words. We will never forget you Dr. Tamara….
Cathy and Brian Read more “A heart felt thank you”
Best possible service under difficult circumstances
Dr Bahaa was very compassionate and helpful during this difficult process. My best mate crossed the rainbow bridge with genuine care and professionalism. Eternally grateful.
Very professional and very nice!
At peace!
I would like to thank the ladies I spoke to on the phone, they were so helpful and thoughtful. Tamara ( the vet) knew the decision I had to make was very difficult but I knew I couldn’t let my… Roxy suffer any longer. Tamara talked me through the whole process so I fully understood what was going to happen. Saying goodbye to my little Roxy was the hardest thing I ever had to do, Tamara was so kind and supportive and I appreciate her being there when I said goodbye to my Roxy. My thanks again to the staff at pawssum and Tamara. Read more “At peace!”
Compassionate Support
Dr Edward was incredibly gracious and kind in helping our sweet girl pass in peace. His kind and thoughtful manner were truly a gift on the worst day of our life; explaining the process and compassionately guiding us through her… passing provided reassurance and solace. Pawssum were able to arrange an emergency home visit within hours. Dr Edward’s compassion and grace were truly a blessing. Read more “Compassionate Support”
Julie and James were brilliant
A1 service
Emma came out and was so understanding, I cannot fault the service I highly recommend pawssum thank you for being so caring x
Goodbye Bailey
Dr Stephen gave our old dog Bailey a lovely quiet and peaceful death at home. There was no distress either for the dog or for us. Thank you.
Thankyou for your service
Vet was very respectful
Respectful service for furbabies
It was time for my mate Poppy to say goodbye,something she and I did not want to do but had to.
On a friends advice i rang pawssum and right away felt that Poppy would be respected during such… a hard time.
Robyn that answered my call was respectful and so good in her care in making the appointments and explaing everything.
Vet Dr Edwaudo was prompt and so good in caring for Poppy during her euthanasia process and in his care for our situation.As my old girl was not very trusting i was reassured when she licked him and he made her relax and allow him to check her.He made me feel better for the decision that the time had come and he understood my tears.
The Animal Welfare League staff that collected Poppy for cremation were respectful of us BOTH also.
In such a difficult time all involved made it more peaceful and I can only highly recommend them all.
Thank you to all for your service that allowed Poppy and I to say goodbye at home with less stress than travelling away from home. Read more “Respectful service for furbabies”
Thanks for sending Emma
Dr Emma couldn’t have been better. We were under no pressure. It all happened when we were ready. Thank you for putting our Doug the Dog at peace
My heartfelt thanks.
Thank you so much for your Lovely Caring Help during our time of Grief
Thank you so much for Guiding through both times that we have had to say Goodbye to our Darling Peekay in October and our Precious Tilly yesterday. We were raw with Grief and questioning what we were doing but Dr… Sharmina gently helped us understand why and what and so we were able to gain a much Appreciated sense of Inner Peace that what we were doing was the right thing to do. Thank you so much Dr Sharmina and I am very sorry that I missed the Name of your Colleague who was as equally supportive and thoroughly professional. Now that we know that you do other Ver services we will be using You for all our Dogs- we thought you only did the Peaceful Euthanasia Services, Sincerely, The Tam Family Read more “Thank you so much for your Lovely Caring Help during our time of Grief”
Friendly and accommodating
Big thank you for making something that was extremely difficult an easy, simple process. From the people I spoke to over the phone and Dr Emma who came to our home, you showed so much compassion and understanding and willing… to help navigate this process as easy as possible for us while we were going through such a difficult time. As hard as it was to say goodbye to our Bella, we thank you! Read more “Friendly and accommodating”
Most appreciated
Excellent
Could not fault the vet he was so pleasant and does a very good job.
Stephen was professional and patient
Stephen was professional and patient while my family said good bye to Chubz.
It was a difficult time and Stephen made the process easier.
Highly recommended!!
Thank you again
Goodbye
Stephen was extremely professional and patient while we said goodbye to Ziggy.
It was an intense and emotional moment and we were very grateful we could do it at home.
Highly recommend
The pawssum service was absolutely fantastic. There was a quick response from the first phone call to the vet arriving at our house. Dr Shagufta was amazing- calm, caring and wonderful, explaining all steps. We didn’t feel rushed and even… our children were included in a lovely and understanding way. What a great service all around in such a difficult time. 🐾❤️ Read more “Highly recommend”
Thank you Dr Emma
Thankyou Dr Emma. You were wonderful with both myself and our beautiful boy. He’s at peace now, no longer in pain. ❤️
Dabs
Thank you so much for your help with Dabs on the weekend… please extend my sincere thanks to Dr Bennett for his wonderful care. Kay Sheridan
Brooklyn Talbot-Pai
A very professional and sympathetic service
Making the decision to say good bye to my best mate was extremely difficult, the thought of having to take him to the clinically cold environment of a veterinary clinic was not an option I could deal with.
Pawssum… provided a very professional service in my house, my boy passed in his home, on his favorite mat with no stress surrounded by those who loved him. I am very grateful Read more “A very professional and sympathetic service”
Leo Brooks
The respectful and caring manner of all staff concerned made a horrible situation less traumatic than it may otherwise have been. Dr Peter in particular was outstanding and we can’t thank him enough. With best regards and much appreciation
… Beryl Brooks Read more “Leo Brooks”
Thank you!
Dr Stuart was great. He made a horrible moment as good as it could be.. he was very calm and softly spoken but still explained everything that was happening and was going to happen. After it was done he quietly… slipped away and left us to grieve. Many thanks. Read more “Thank you!”
Harley
Appreciated the direct answers
Appreciated the direct answers to our questions and ease booking with Pawssum in a difficult situation compared to other services who were unclear and ambiguous, often giving the impression they were trying to take advantage of our vulnerability. The agent… we spoke with was patient and did their best to support us with making the booking. Thank you. Read more “Appreciated the direct answers”
Highly recommended
It was a very difficult time for us but Dr Beshoy was so gentle and caring with Mook, our 13 year old staffy. She passed peacefully and we are very thankful.
Excellent service.
Excellent service. Dr Nick was kind and compassionate to both us and our dog. Our dog passed very peacefully and the whole process was a positive experience given the circumstances. I would definitely recommend and use this service again should… we need it in the future. Thank you. Read more “Excellent service.”
Professional service
The service we received for our gorgeous dog Earl was nothing short of excellent.
Dr Stephen was so thoughtful and gentle and put my partner and I at total ease .
The passing was so painless and done… with total respect ,we couldn’t have asked for anything better.
Thankyou so so much Pawssum 👍👍 Read more “Professional service”
Pawssum were really good
Thank you
We knew that the time was coming when we would have to face the reality that it was time for our beautiful little 16-year-old dog to leave this world. We hoped that she would go peacefully in her sleep but… of course that never happened. Phoebe was so nervous about going to the vet, so we decided that we would use a home euthanasia service. We are so glad that we did. Dr Stephen came to our house at 11.30 at night to help Phoebe pass away peacefully. She was so calm after the first injection that having the final injection was easier to cope with. Phoebe passed away peacefully in my arms. Dr Stephen was such a kind and considerate person. He made us feel comfortable with the whole process and we cannot thank him enough for his support. I would certainly recommend Pawssum. At a time when you are very emotional, the service and support was excellent. Thank you. Read more “Thank you”
Thank you for sending Dr. James
Dr Tamara – thank you
Dr Tamara attended the home for a peaceful dog euthanasia for my beautiful, nearly 12 year old Pup, Kade. It was an incredibly difficult time and the way in which Dr Tamara treated the already delicate situation with kindness and… compassion was just what was needed. Read more “Dr Tamara – thank you”
Caring services
Excellent service
Excellent service
Saying goodbye is hard
For what is definitely the hardest most painful thing I have ever experienced in my life Dr Bahaa was extremely compassionate and went out of his way to try and make the experience as comfortable as possible. He treated my… baby boy Douglas with the utmost respect and explained everything that would happen so there were no surprises. I was also given as much private time as I wanted and in no way felt rushed. I’d also like to note that for personal reasons I chose to take Dougie into the clinic and Dr Bahaa was only to happy to accommodate me with any thing I wanted that was going to help me with this devastating time. If you are reading this because you are weighing up your options I would not hesitate in recommending their services. Read more “Saying goodbye is hard”
I am so grateful my
A dignified ending for our boy
We had to have our beloved husky put to rest due to illness, he was well cared for and went so peacefully. It was done with dignity and respect,
Thank you, our boy got a dignified ending and is… resting peacefully in the great beyond. Read more “A dignified ending for our boy”
Saying goodbye to Hugo
Dr Stephen was so gentle, compassionate and considerate whilst we said goodbye to our beautiful family dog Hugo. As far as the service we received we couldn’t have asked for more. Thank you again Dr Stephen.
5 stars
Thank you so much.
Dr Stuart was amazing and treated the whole procedure with compassion and understanding. My big dog was never stressed and went to the next world without any stress
Feedback
Dr Stuart was very kind and thoughtful
Very pleased with Dr Bennett
Very pleased with Dr Bennett who helped to euthanize our beautiful pet dog, with empathy and kindness. Definitely recommend this service.
commendation for Dr Edward re care of Storm Smart 22/10/23
We would like to give a recommendation to Dr Edward and your team for the care of our very loved pet greyhound Storm Smart on the 22/10/23. On the 21st October our dog Storm lost the use of his back… legs and was unable to walk or stand. He had quiet a few health problems one being kidney disease and was on a lot of medication. He was then being currently treated by the Austin Vet Specialist at Mile End who were monitoring him closely with scans, blood tests and medication. Storms legs went on him on a Saturday morning around 9.30. We rang our local vet and they said they were full and to try another vet. We rang another vet and they said to bring him in using a towel. He was in so much pain we could not move him or use a towel as he weighed 40 kilos.No one suggested a mobile vet or could help us further. We searched online and found your company and made an appointment for him which was 10 am the next day. Dr Edward arrived promptly at 10am and quickly assessed the situation. Storm’s condition, age and medication and agreed that the best thing we could do was put Storm down. He advised us that Storm would have no real quality of life. We would like to thank him so much for his very caring and professional manner. What a lovely caring vet. We are so glad we found your company and highly recommend you. Very professional and cannot thank you and your team enough. Read more “commendation for Dr Edward re care of Storm Smart 22/10/23”
Word of mouth recommendation is a quality one
Following up on a recommendation for Pawssum services from a neighbouring dog lover has given our darling dog, my true best four legged friend peace at last. Knowing she could be put to rest at home with her family, removed… the distress for me and the vet lived up to my expectations in every way possible. Compassionate, professional and and did the very best euthanasia service for my dog, Hope. I recommend Pawssum and the consultation provided by the vet with my whole heart. Read more “Word of mouth recommendation is a quality one”
Beautiful experience
The experience we had with your team was beautiful given the circumstances. Both the lovely vet and the staff on the phone were so compassionate and respectful.
Thank you for supporting us through this very difficult time 🙏🏼🐾
Great service
The decision that it was time for my elderly dog to go was the saddest thing ever.
Thanks to Dr Tamara and Pawssum for making this a peaceful passing and a little easier xxx
Would highly recommend this… service. Read more “Great service”
It was very difficult for us
It was very difficult for us. The vet that was sent to us was fantastic, he was so caring
And understanding. He made sure that my dog was relaxed before he was euthanised. Thank you for your help.
so grateful
Dr Bahaa came to our house , having booked him in the month before, I was terrified, I knew it was our only choice, he was perfect in everyway. Gave me and the grandkids time, we never felt pushed, Maggie… had some chocolate smarties. She was delivered to us a week later. Beautiful framed paw print, and other things as keepsakes, much appreciated, again thankyou very much Read more “so grateful”
This difficult time made easy
This difficult time was made as easy as possible for us. Emma was absolutely lovely.
Peaceful
Our baby Holly had a peaceful passing in her home . Dr Beshoy was caring and allowed us the time to say goodbye to our girl. They are handling everything for us. It’s a nicer experience than a cold veterinary… office. Read more “Peaceful”
Brock’s passing at home
Pawssum answering the phone at 6.30am Sunday morning was a blessing as it was an emergency. Dr Beshoy was considerate, kind and gentle. I’m so relieved we could say goodbye at home, it’s such a distressing experience, being at home… with our own blakets and toys was important. Dr Beshoy wrapped him with his ball, lamb and bear and carried him out like a baby. Read more “Brock’s passing at home”
Pawssum were very easy to deal
Pawssum were very easy to deal with and very compassionate.
Dr Tamara was amazing and very
Kind to my Bella and myself.
Highly recommend Pawssum
Good service and compassionate
Great service and compassion. Communication was very good. Made it easy to say goodbye thank you.
Amazing service and compassionate
Thank you for a compassionate and thoughtful experience. Dr Cooper showed empathy & kindness to us & our pet & explained everything as he went along. It was peaceful and there was no trauma for anyone involved and he treated… our pet with so much kindness & tenderness. Highly recommend this service to anyone who requires it. Read more “Amazing service and compassionate”
Great service, showed compassion
Great service, showed compassion and treated our little one with respect through the whole process
Lovely vet
We had Dr Stephen visit to help us say goodbye to our WGS. We had a few questions and he was incredibly patient and kind. He was very knowledgeable and sweet with both our sick dog and our (lovely but… annoying) husky who wanted his attention. He also took the body out to the car so we didn’t have to see her once she’d been moved, and was just incredibly considerate. Read more “Lovely vet”
Thank you Pawssum
Thank you for providing such a quick and simple service to assist in a hard time. Tracey was caring, kind and knowledgeable, as well as very clear about processes and costs during booking over the phone and Dr Kel was… overwhelmingly wonderful throughout the euthanasia procedure, she brought a sense of peacefulness with her through the door. Will thoroughly recommend Pawssum. Read more “Thank you Pawssum”
Dr Cooper was so nice and very compassionate
Thank you
Dr Bahaa was very compassionate and caring not only for our old dog but for us as well.
Very kind and compassionate help
My beautiful dog had leukaemia and started to rapidly decline after hours. Two vets attended the appointment and we’re very accommodating and supportive with the hard decision that had to be made. Dr. Sharmila took the time to ensure I… understood the process and was very reassuring and kind. She made a huge difference in what was such a hard time. I am very grateful. Read more “Very kind and compassionate help”
A difficult situation made easier
Dr Pete was very caring and respectful, he explained the entire process as we went along and made sure everything was the way we wanted it. We would highly recommend.
Outstanding care and service
Beautiful Sweet Loving Wilson
At such a difficult time, thank you Dr Beshoy for helping our beautiful girl over the rainbow bridge. My girl passed quietly, calmly, peacefully and for that I thank you. Your compassion and care showed to us was lovely. The… aftercare service was more than our expectations. The package I recieved my girl back in was absolutely beautiful. Thank you again. This service is gold. Miss you my girl RIP love Read more “Beautiful Sweet Loving Wilson”
For Reggie
Thanks to Dr Beshoy for sending our boy over the rainbow bridge. It was the hardest day we have had in a long time, the process was explained and not rushed. Run free dear Reg, we love and miss you… terribly. Read more “For Reggie”
Dogs long sleep
Got to be the saddest day we’ve had in a while ,but our lovely
Vets were there and explained the process and eased our pain
We got to say AAA plus
These guys are great
Peaceful end of life
Thankyou Dr Laurel and Pawssum for such a smooth and stress free process. Our 15 year old boy was looked after until the very end with Dr Laurel explaining step by step. She was caring, gentle and allowed us the… time to say goodbye. What a peaceful end of life for our beloved dog. Thank you. Read more “Peaceful end of life”
Euthanasia Service
When the hard decision came to put our beautiful dog down. We chose the home service from pawssum. The vet that came out was lovely and caring and explained the whole process for us and then gave us time to… say our goodbyes. I found pawssum easy to deal with and very caring. I highly recomend them. Read more “Euthanasia Service”
Thank you for your professionalism
Thank you for your professionalism and kindness during a difficult moment for our family. Your staff were so attentive, responsive, and empathetic throughout the whole process. We would highly recommend your service. Thank you.
Very professional and empathetic.
Very professional and empathetic.
Compassionate and gentle
Dr. Beshoy was wonderful in helping us assist our Pug Nibbler across the rainbow bridge. Gentle and compassionate, he was very obviously sympathetic to our strong emotions on the day and he treated our boy like he was his own.… I cannot thank him enough, he made a day that was always going to be heartbreaking just that little bit more bearable. Read more “Compassionate and gentle”
Genuine and Gentle
Pawsumms is the most wonderful service.
To have Dr Tamara come to our home took away the clinical aspect and it was a more relaxing experience for Ethan our 15 year old spoodle and our family . Dr Tamara… came out and watched Ethan for quite a while ,I had asked for her to come for a Quality of life assessment She had seen him a few times towards the end.
Sadly it was time to let Ethan pass.
I had asked for Dr Tamara there was no other vet I wanted at this incredibly sad time in our lives and am grateful that she was so patient and genuine. I’m so glad I chose a home passing it was also very special. Read more “Genuine and Gentle”
Highly recommend Dr Beshoy
Dr Beshoy was very patient and understanding with both my Rosie and myself. As hard as the process was to say goodbye, Dr Beshoy was able to give my much loved Rosie a very peaceful departure to doggie heaven.
Thoughtful and Kind
Dr Stuart was so compassionate and gentle during our quality of life assessment and then enabled us to provide a peaceful loving goodbye to our beloved Labrador, when the time was right. Highly recommend this service as a stress free… way for our pets to be offered quality care. Read more “Thoughtful and Kind”
Peaceful
Thank you for excellent, kind and professional service throughout Dani’s journey. We can not fault the service we received and will be always greatful for the kindness Dr Kel provided to us all.
Thank you, Dr Kate
I would highly recommend this service. We are extremely grateful to Dr Kate for helping us through this difficult process. She was very compassionate and understanding of our grief and answered our questions and explained everything. She gave us all… the time that we needed to prepare ourselves for saying goodbye to our beautiful boy, Murphy. Thank you, Dr Kate. Read more “Thank you, Dr Kate”
The compassion and care
The compassion and care shown by the vet during this sad time was appreciated, would highly recommend to anyone who is having to say goodbye to their fur family member.
Calm and peaceful send off for our beloved dog
Thank you to Dr Stephen who made the whole process so calm and professional and personal.
I am so glad that I made the decision to have Dr Stephen come to our home where our dog felt most comfortable.
… /> It was a very emotional day however using pawssum made the end of life for our dog a lot less stressful and very calm. I highly recommend this rather than driving to the local vet.
Thank you Dr Stephen and pawssum 🙏🐾🙏 Read more “Calm and peaceful send off for our beloved dog”
Beautiful at home send off for our beloved Moses
Thank you for a very calm yet sad situation for our dog. It was the best feeling knowing that he had me by his side as he passed.
Highly recommend 🙏
Couldn’t ask for better
The whole process was very professional and compassionate not only to me but also to my boy rocky and i was so glad i chose for him to go peacefully at home.
Excellent
Best service, Thank you.
Dr Stuart, you are such a kind and empathetic Vet. Thankyou for making Oscars passing easier. Highly recommend Pawssum as a very professional well run, friendly business. Thank you very much.
Wonderful and Compassionate
The booking process was so easy, the girls on the phone and email were caring. Dr Kel was just lovely and she provided her services with gentleness and kindness. If you need to utilise this service don’t even hesitate to… use Pawssum. Thank you so much. Read more “Wonderful and Compassionate”
Dr Stuart was so gentle
Dr Stuart was so gentle with our lovely Peppa. Talking to her and preparing her for every step of her peaceful euthanasia at home.
This was also very reassuring for us to know what would happen.
From the… first phone call everyone was kind & compassionate to our situation. Read more “Dr Stuart was so gentle”
Minnie
Nadine was fabulous. Customer service from pawssum was wonderful and prompt. I wld highly recommend pawssum.
Very respectful and professional.
Very respectful and professional. Thank you for everything. Too sad today more now but feel very grateful to dr Lauren .
Kellie was supremely professional
Kellie was supremely professional and punctual and that made the process extremely stress free. She made us feel at ease and our beautiful dog left us peacefully and calmly.
Such Empathy
From the booking through to Dr Pete coming to euthanise our bestest boy, the empathy and care was amazing! Well worth the cost to give a precious family member the best send off possible without stressing him out.
Dr Stuart was very mindful
Dr Stuart was very mindful of my stress and treated Bella with gentle care. Thank you .
Loving care 100%
Thank you for your lovely
Thank you for your lovely but very sad service .
An Angel for Rosie
Lilly
Thank you so very much for being understanding
Dr Edward was absolutely amazing
It was done on Lilly / our terms
Dr Edward treated both Miss Lilly and our family with the upmost respect and dignity
… I couldn’t have wished for a more peaceful ending for our Miss Lilly
Thank you again I appreciate everything that you have done for us / Miss Lilly
❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️ Read more “Lilly”
Blessed
The vet was amazing. My rottiweiler would not settle and the vet peter just persisted and we finally said goodbye. I’m forever grateful for his efforts. I feel my prayers were answered with this vet. Thank God and thankyou
So kind
So compassionate and caring
Called on a Sunday evening and had a vet here in just over an hour to peacefully put my dog to sleep.
Amazing
It’s was such a hard time in our family at this very sad time and Pawssum made this time very easy 1 phone call and everything was organised we had Pete the vet come to our home and he was… truly amazing gentle with our fur baby and also our feelings explained everything before he did it and our whole family was around our boy when he passed in the comfort of our own home I couldn’t have asked for a better way to say goodbye
Thankyou for making it just that little bit easier Read more “Amazing”
Dr Stuart was lovely
Dr Stuart was lovely with our dog very gentle.
Thank you
I just want to say thank you to Dr Edward for being so gentle putting my dog Chess to sleep when it was such a traumatic event.
I was concerned ringing such a big online company but it had… come with recommendations and I was so grateful I could make a booking so quickly and easily in the evening. Thank you again ❤️ Read more “Thank you”
Nala 16 year old Am Staffy Awesome Girl
Pawssum Staff on the phone were very compassionate and very helpful showed empathy and very delicate The Vet Dr Bahaa that came to my home was absolutely amazing spent time examining and explained every thing very caring and loving and… compassionate towards my Girl Nala and myself it was heartbreaking decision to have her rest now in peace thank you to all involved just waiting now for my Girls Ashes to be brought back home to us Read more “Nala 16 year old Am Staffy Awesome Girl”
most compassionate
All I can say is Doctor Stephen is one of the most compassionate and understanding person doing this absolute heart wrenching job. Please thank him for me
To have my little lulu
To have my little lulu after 16 years go so peacefully at home in her bed was what we wanted for her .. so Thank you dr Singh for bieng so caring and understanding at such a difficult time. Have… the highest regard for this company and highly recommend them Read more “To have my little lulu”
Corona’s Last Day
Dr Beshoy was very compassionate and understanding of our grief. This certainly made the entire process much more bearable for our family. Thank you
Exceptional service
Kind and caring service
Very happy with the service
Compassionate Service
Compassionate Service
We had to say goodbye to our beloved dog diesel this was extremely difficult. However due to the kind and compassionate service of Dr. Beshoy it all went extremely well. Specially for the other pets that we… had in the home. They understood that this was the last time does we’re going to see diesel and it was such a beautiful thing that we had to do it at home, and I found it was more calm and relaxing being in he’s own environment. Read more “Compassionate Service”
Outstanding
Dr Stuart visited my home and saved me the dreadful visit to the vet to put my beloved Snoopy to sleep. My family was with me and Snoopy was able to lay on my lap, with my other dog beside.… It was respectful, calm, dignified, kind and quick. Dr Stuart was gentle and empathetic. I would not hesitate to use this service again and would completely recommend it to anyone in this terrible situation. Thank you Dr Stuart, I am so grateful to you. Read more “Outstanding”
Pawssum service
Vinny
Barney
The vet was excellent
Thank you for a gentle, respectful passing
Dr Stephen attended our elderly dog in her final hours and was so empathetic and kind. He spoke softly and gently to our girl and to our family and gave us all the time we needed to say goodbye. She… was never frightened or nervous during the whole procedure. It was the most peaceful and lovely way to farewell our faithful friend and for that we will always be grateful. We can not recommend this service highly enough and send thanks to each member of the team whom we dealt with for their compassion and care. Read more “Thank you for a gentle, respectful passing”
Dr Peter was incredibly professional
A peaceful death
Absolutely Fantastic
Prompt service
The most beautiful calm send off
Excellent service
Dr Stuart was amazing
Excellent service and very compassionate.
Excellent service and very compassionate. Highly recommend.
Doctor Stuart was amazing.
Thank you all… Dr Edward is a REAL ANGEL
Peaceful farewell for beloved pet
Dr Stuart. Thank you for your compassion and professionalism
Special Thank you!
Dr Beshoy was very gentle.
Dr. Kel was fantastic.
We were blown away!
Thank you to Dr Stephen
Thank you!
compassionate and professional
Dr Katie
So incredibly grateful to Dr Katie for the beautiful care and love she showed to our little Oscar. Dr Katie took time to hear a little about Oscar and the sweet cheeky boy he was and sharing our laughter and… celebrating his life as he ate his treats before falling into a deep sleep. We weren’t rushed for the final step giving us plenty of time to gently stroke his head and kiss him goodbye. The whole process was done with enormous love and compassion and left us feeling uplifted in his gentle passing. Thank you Dr Katie from the bottom of our hearts. A truly beautiful person. Best wishes for your op! 😜 love Kerry and Mariah. 💜 Read more “Dr Katie”
Oscar
Thank you to Dr Katie who came to our home and instantly felt like family. With the utmost compassion and empathy to our distress, she put us at ease and comforted us over our decision, assuring us it was the… right decision for our darling Oscar. Through tears there was laughter as we shared our stories of his adventures, his charm and funny character. Dr Katie treated Oscar like her own and shared treats (his favorites) while gently putting him in a deep sleep complete with a little snoring. We weren’t rushed but took all the time while he was still with us to cuddle and kiss him his last goodbye before it was time to put on his angel wings and leave us to his happy place.. a cafe in heaven with lots of treats 🙂 Dr Katie you are one beautiful human and we can’t thank you enough for giving us all the time we needed to say our goodbyes. All our love Kerry and Mariah (McDougall) xx Read more “Oscar”
Caring Vet
The vet was very compassionate
Excellent service, would highly recommend.
Very understanding Vet
Excellent Service Provided
Caring and compassionate
Excellent Service
I was very impressed with the professional service provided by Pawssum for the end of life of my beautiful fur baby Crispin. The team were all very understanding and sympathetic in having to deal with a weeping owner. Wonderful Dr… Beshoy was the loveliest vet I have ever met. He was very compassionate in the way that he attended to Crispin. I will most definitely be using Pawssum when I eventually get my new fur baby. Not too sure when that will be but hopefully not too long.
A very big heartfelt thanks to all the team at Pawssum including Dr Beshoy. Read more “Excellent Service”
Extremely compassionate and professional
Caring and compassionate
Very caring and considerate
Peaceful euthanasia
Best possible
I was very glad to be able to access this service promptly at a very sad time. All information was clearly explained and I was grateful that it went smoothly. Appreciated the cane basket provided for removal. Thank you
A very peaceful ending
I was really impressed by the way that the vet explained everything to me. The whole experience was very calm and peaceful. I was really dreading the ordeal but Dr Baahaa was really nice and sympathetic. Thank you for making… it so easy for both Budda and myself Read more “A very peaceful ending”
Beautiful send off
Goodbye Sophie
Understanding-Kind-Caring
Everyone involved in helping us say goodbye to our best little mate, Albert 🐾were all so very kind and helpful. The lovely Grace on the phone when organising everything. Dr Kel, ensuring Albert was comfortable and the wonderful Kathy who… returned Albert with his little paw and nose prints.The whole experience was dealt with respect, compassion and kindness. Thank you ☺️ Read more “Understanding-Kind-Caring”
Compassionate Vets
Absolutely amazing.
A peaceful goodbye
Our beautiful boy decided he was ready to leave Sunday evening. We wanted to make Billy’s last moments as peaceful and comfortable as possible. Our regular call out vet was not available, however Pawssum answered and were able to get… out to us within the hour. Dr Nicholas was very reassuring. He explained things as he went and was both very professional and empathetic/gentle. Dr Nicholas was surrounded by 6 crying adults, and deserves to be commended on the way he handled such a difficult situation. Such a difficult task, but he made Billy’s final moments peaceful, in his own home and surrounded by his family. It really means a lot that Pawssum and Nicholas were able to give our beautiful Billy boy the opportunity for the calm, gentle, loving ending we wished for. Thank you so much. Also, for anyone wondering, the service was very reasonably priced. We would have paid anything to make sure Billy got the best care possible, but we were nonetheless impressed by the cost, especially for an after hours Sunday home callout & private cremation. Thank you again, it means the world to us. Read more “A peaceful goodbye”
Highly recommend
Our vet was so kind and caring. We were not rushed at all. To be able to stay in your home environment is so much better for your pet and your family.
Peaceful euthanasia
Thankyou for your compassionate service.
The vet that attended my home was amazing.
Chester
Can’t speak highly enough of the service provided by Pawssum and the visiting vet Dr Shadi.
He was kind and caring when we had to put our beautiful boy to sleep.
In this extremely difficult time he made… the experience easier for us. Thank you. Read more “Chester”
SAFE JOURNEY
We were so grateful to have a lovely vet sunny morning and out in the garden what a queens passing for our little staffy girl,
the friend to all, now chasing seagulls and being welcomed by Wednesday her lab… sister.
thank you Read more “SAFE JOURNEY”
Thank you Dr Beshoy was
Thank you Dr Beshoy was kind & compassionate & didn’t rush us. It was devastating & heartbreaking to lose our fur baby but he went peacefully.
A peaceful euthanasia
Thank you Dr Celeste -you made it such a peaceful experience. My husband said you were the best vet he’s ever dealt with.
Beautiful pet euthanasia experience
Dr Katie
Amazing Service
Dr Avi and Pawssum staff
Dr Avi and Pawssum staff were amazing we had to put our beautiful boy to sleep with much regret and sadness and they helped us through the process! Unfortunately there was no magic bullet for heartbreak
Victoria and Mojo😢
Peaceful Euthanasia
Caring and compassionate
Very peaceful experience
Wonderful Vet Doctor
Our darling dog Sasha was in much pain that afternoon, before a public holiday. When no other Vet was available, not even our house Vet, the Pawssum Vet, Dr Stuart, came around that night to assess the situation. Dr Stuart… was so pleasant, calm and patient. The decision had to be made to put Sasha to sleep which was very hard for me. I will recommend Pawssum to every pet owner, and if I have a dog again will use their services for dog consults.
Thank you Dr Stuart and Pawssum Team. Read more “Wonderful Vet Doctor”
A peaceful goodbye
Thank you. This was such a gentle and dignified way to say goodbye to our very old and sick doggie family member. It was such a relief to be able to hold him in our arms in his own home.… The whole process was warm and caring. I cannot recommend this service more if you are in need of it for a much loved pet. Read more “A peaceful goodbye”
Compassionate and caring
Dr Bahaa was so kind and compassionate, he helped our beloved Abbie pass over peacefully surrounded by her family in her favourite spot as the sun set.
Thank you so much for
Thank you so much for your kindness and support and care with hoii and my family
Just made it very special coming to visit Hoii at my home and putting hoii to sleep without stressing her
I will… recommend you to every one I know when there fur babies need help
Thank you so much
Regards
Maree white Read more “Thank you so much for”
Thank you
Unfortunately, we had to say goodbye to our beautiful boy last night, Dr Stuart was so incredibly kind and caring. He was so very kind to our boy, and to us all. He made a day that was incredibly hard… for us, just that little bit easier.
Thank you Dr Stuart for being so kind, it meant a lot. Read more “Thank you”
Pamuk
Thank you for your services the great way to say goodbye to my dog 🐕❤️
Great service in a difficult time
The last moments with our special boy were so difficult but our attending vet was so gentle and understanding. Our Buddy was treated with care and respect and passed at home in our arms. A truly special service.
Compassionate and Respectful
After our beautiful and much loved old Great Dane began to rapidly and quite unexpectedly decline on a Sunday we were faced with the decision of choosing a peaceful end of life for her. Right from the very first call… to Pawwsum when Mae answered she was so caring and extremely professional. Dr Beshoy who made the house call was so respectful, compassionate, gentle and couldn’t have asked for a more dignified experience. We are so grateful. Read more “Compassionate and Respectful”
Calming
The vet had the most calming voice and was the most respectful man.thank you very much.you made the experience so much easier.
Erik Hristovski
Dr Stephen was incredibly compassionate and professional in helping us say goodbye to our dog, Ben. He made sure we knew what was happening at every stage of the process and let us take the time we needed to let… Ben go. Dr Stephen and Pawssum made an impossible decision feel very possible, and I will always be grateful for their support, diligence and compassion. Read more “Erik Hristovski”
I was quite satisfied with
I was quite satisfied with the service provided, the attending vet was very caring and understanding
Vet Stuart, thank you soooo much.
The kindest, most compassionate vet I have ever encountered. his handling of the sad goodbye to Banksy, our beloved golden Retriever, was exemplary. 6 STARS to you Stuart. Thank you. The Smiths
Excellent Service
Thankyou for looking after Eddie
Thankyou for looking after Eddie it was a hard choice but I know he went peacefully in your caring hands. Having come to the home made the decision so much easier.
Dr Nick Tan came to
Dr Nick Tan came to our house yesterday to perform home Euthanasia our beloved pet dog Charlie
He was fantastic and very respectful in the time that he spent with us. thank you
Gentle and respectful
Loosing a pet is painful but we were very grateful for Dr Beshoys kind, experienced and dedicated approach which helped our dog to be as calm as possible throughout.
Peace for Mollie
Very caring and compassionate
Peaceful goodbye for Nipper
My father was entering palliative care and could not take his old dog. We were so relieved to give Nipper a peaceful goodbye. Dad was able to farewell Nipper and four days later passed away himself. I really believe Nipper’s… peaceful end helped Dad with his own passing. Nipper and Dad’s ashes are now together. Read more “Peaceful goodbye for Nipper”
Peaceful Goodbye to our beautiful girl
Thank you for helping our beloved Maggie across the rainbow. We appreciate the kindness and compassion you showed us throughout the whole process, from the first phone call to the visiting vet to the aftercare and cremation arrangements, it made… this very difficult time a little easier knowing you were all feeling our grief. Thank you again. Read more “Peaceful Goodbye to our beautiful girl”
Highly recommend
Peaceful and respectful
This is a time that no one wants to go thru- the day our gorgeous fur children cross to the other side. To make that phone call is the hardest. The understanding and compassion on this journey is comforting ,professional… and respectful. The reassurance that my decision is about compassion not guilt – made me feel that I had made the right call😢 Read more “Peaceful and respectful”
Peaceful ending
Dr Sugamar was respectful, efficient
Dr Sugamar was respectful, efficient and supportive.
Thank you for helping us through our gut wrenching decision.
Compassionate and professional service
The services we received when we had to make the heartbreaking decision to say goodbye to our beloved dog were absolutely incredible. Thanks to this service the stress of going to the vet surgery was removed for our beautiful girl,… and we were able to say goodbye in our own home privately and in comfort. The vet was compassionate and caring, and the people who collected her for cremation were gentle and showed the utmost respect. Read more “Compassionate and professional service”
Peaceful end for beloved tyson
So grateful
Caring service
We found everything caring and respectful thankyou
Compassionate Care
Thank you for providing an efficient, professional, and thoughtful service at a very distressing time for us.
Our 18 year old Sammy became ill very quickly on a Friday evening.
Within an hour of our first contact, vet… Elena was at our home and helped our Sam peacefully on his way.
At every step of the way communication was very clear and delivered with compassion.
Thank you.
Carmel, Bruce & Sam Read more “Compassionate Care”
A very professional and compassionate service
A peaceful passing
Vet was so considerate, gentle and caring when he put our old sick dog down. It was a beautiful send off. We would have given or a 5 star review. But we had booked our vet for a certain time… 2 days beforehand. As we planned to make our dog’s last day go smoothly, but through no fault of his own, our vet had to deal with an emergency. We hope the animal was saved. But we had no choice but to wait between 1-1.5 hours for him to arrive. Apart from that we would definite consider using PAWSSUM again. Thanks for making my dog pass with dignity & peace. Read more “A peaceful passing”
Very compassionate!
A Very Caring Service
Dr Tamara helped us to say goodbye to our beautiful 15 year old spoodle Eddie. She was extremely calm and caring and explained the whole procedure beforehand and during and made a fuss of our little man. Eddie remained calm… and at peace being in his own environment and surrounded by his loved ones. Thank you Dr Tamara. Read more “A Very Caring Service”
Euthanasia service
Hi,
Dr Henry came to see Bella on Monday evening, January 30th. He was extremely professional, and took the time to properly explain the procedure and the effects and likely outcomes. The procedure went very smoothly, and while it… was extremely sad to have to put our dog down, it was done with care and skill. Bella passed on quickly, surrounded by those who loved her. Thank you Patrick Morgan Read more “Euthanasia service”
Much Needed Service
Pawssum made a tragic decision day so much less stressful for me by allowing me to request a vet for later the same day at short notice so I could focus on spending the remaining hours with my beloved baby… instead of trying to call around various vet practices. Dr Tamara was incredibly compassionate, gentle and respectful. I will always remember the space she held for me and Vince as he passed away to fly high. Read more “Much Needed Service”
Merlin
From the moment I called, your service and follow up was quick and efficient and went above and beyond
I am really grateful for the kindness which we received from everyone we came in contact with
Dr Beshoy… was amazing
I thank you on behalf of Merlin and all of us for helping us through a very hard time Read more “Merlin”
Caring and compassionate
Compassion and care
Dr Sugumar was very caring and helped comfort us on a very difficult day. Our little man was so comfortable as he passed, nothing like the anxiety he used to feel going to the vet. Thank you so much.
Fast friendly reliable
Reliable and super friendly service
Made the last moments of my baby boy peaceful and comforting
With reliable pricing
Would highly recommend
Peaceful farewell
We had Dr Bahaa come to our home to give our final farewell to our beautiful Boxer Ali. He was so lovely and sensitive but also professional and made sure that we all understood what was being done and walked… us through it from start to finish. He gave Ali the most respect and love while he was there and we could not be more grateful with his service. Read more “Peaceful farewell”
Humane Euthanasia
Dr Bahaa was very kind and gentle with my beautiful girl, Chloe as she was put to sleep peacefully. It was a difficult decision make, but I know it was the right one for Chloe.
Kind & Caring
Dr Bahaa was very kind & gentle with Kobe and the fact that he was able to end his journey at home where he was happy & comfortable was the best possible outcome for us all.
I’m so glad you came
I wish we had known
I wish we had known about home euthanasia for our previous pets. It was such a peaceful process for our beloved Indi and that made saying good-bye to her much easier. Thank you Kel
Dr Kel was absolutely amazing!
Dr Kel was absolutely amazing! She talked with me while she was preparing my dog to be put to sleep so that i could be strong for him. Once the procedure was over she comforted me and made sure i… had support available. She was sympathetic and also reassuring that we were making the right choice. Read more “Dr Kel was absolutely amazing!”
Very caring vet
Thank you for the care you gave our dog Bailey. Honest and compassionate we thank you. Lisa and Tony
A very kind and caring vet
We were able to book a vet so quickly. Dr Stephen was kind, supportive and thorough – he made the sad process so much more manageable.
Tahnee Rafferty final breath.
A Peaceful Goodbye to Oska…
While this feedback is difficult to write, it is also something that we would like to share… I cannot recommend Pawssum enough. I had no idea this type of service existed until we had the need for a home visit… to put our wonderful little dog Oska to sleep. From the very beginning every detail was explained about at home euthanasia. It was then followed up with an email explaining the full process.
The vet that came to us was Dr Stephen. He allowed us to do things at our own pace and was extremely caring. As much as it was hearth wrenchingly difficult, this was the most caring, perfect way to say goodbye to our wonderful little mate.
Oska’s final departure was dignified, and the extra touches were much appreciated. Thank you again…
The Warren Family Read more “A Peaceful Goodbye to Oska…”
The vet that came out
Very professional service. Thank you
Very professional service. Thank you for taking extra care.
Thank you for your care
We are extremely grateful for the gentleness, sensitivity and expertise from Kel in ending the suffering of our dog peacefully in our home with his favourite humans around him. The respectful follow-up removing him for cremation was also much appreciated.
Excellent Service
Pawssum Vet coming to our house on public holiday for our Benji was very good as we could not have taken him anywhere without a great deal of distress to Benji and our family Vet was lovely it was a… very sad day but would recommend the Pawssum sevice Read more “Excellent Service”
Peaceful experience
We would like to thank Kel so much for her incredibly caring and compassionate nature. It is never pleasant to say goodbye to our furbabies and she made the experience for us and Toby very gentle and peaceful. We can’t… thank you enough. Read more “Peaceful experience”
Thank you
Thank you for making the end of life experience for my beloved dog peaceful and comfortable in her home.
Very helpful and sympathetic
Very helpful and sympathetic the vet Dr Bahaa was so understanding he explained everything in detail and quietly went about his business after we had all loved our dog. I held him as he left us and the vet stayed… until he was sure we were all OK Read more “Very helpful and sympathetic”
Amazing service and sensitivity from
Amazing service and sensitivity from all involved. Huge thank you to Mae for your excellent communication during what was a difficult decision and time for our family with our dog Alex. Touching base with us afterwards was very thoughtful. Outstanding… empathy and expertise from Dr Stephen, who held our appointment very late in the evening. You enabled our beloved family pet to pass with dignity and kindness. Read more “Amazing service and sensitivity from”
Thank you
Thank you for not making ny beautiful Saffi dog wait to rest in peace.
Thank you for your kindness, gentleness and understanding to both my self and my lovely friend.
Extremely caring and informative service.
Extremely caring and informative service.
Gold service
Outstanding service provided. They came to our house and offered the most wonderful service to our family. Unfortunately our dog Coco was not well. The team were very caring, sensitive and listened to our family needs. Nothing was a problem… in taking the upmost care of our girl. It was a public holiday and yet these people went out of their way for our Cocos final moments. We cannot thank them enough for being there at this heart wrenching time, we fully recommend Pawssum for anyone needing outstanding treatment for their beloved animals. Read more “Gold service”
Made a very sad day a warm memory
The kindness shown to us and our beagle, Alfie, at such a sad time will always be remembered. Dr Bahaa was so lovely and thoughtful. I am very relieved I chose Pawssums over visiting a vet surgery. Being at home… was 100% better for my family as well as for Alfie. Read more “Made a very sad day a warm memory”
Gizmo
This is the 3rd time we have used pawssum for at home Euthanasia. The vets are all lovely to deal with and make it so easy to deal with the fact that our pet needs to be put down. It… is an amazing service and is more comfortable for our animal. Our dog Gizmo had been unwell for about a week and wasn’t getting any better and was getting quite snappy and angry as he was in pain. Pawssum were amazing with him. Read more “Gizmo”
The passing of Bob the dog
In many ways it was more than we could have hoped for. Bob passed away very peacefully. Dr. Bahaa was a calming presence – explained what would happen clearly – then gently sent him on his way. If only we… could have such humane treatment of humans! Thank you Dr. Bahaa and pawssum. Best wishes, Mark Read more “The passing of Bob the dog”
We were so comforted by
We were so comforted by the beautiful Dr Bahaa ‘s professional service. He was compassionate and allowed us time to say goodbye to our beloved Lucky.
Gold star ⭐️
As hard as it was
As hard as it was it was nice to be able to say goodbye to Midnite in her own home. To have all of us around her.
I have the utmost respect
I have the utmost respect for the service that was provided for me and my very precious little Chihuahua. I was absolutely dreading this visit but Dr Bahaa was extremely compassionate and made it as comfortable as possible. He was… informative, professional and extremely kind. It isnt a cheap service but well worth the peace of mind i got from knowing my little girl was in her own environment and relaxed as possible. Thank you! Read more “I have the utmost respect”
If the love we had for Ricky counted for anything he would have lived forever
Thank you Pawssum for making the heart breaking process that little bit easier to manage.
When we first saw Ricky in pain at 630am on Tuesday 6th December we made the unenviable decision to put him in a better… place.
We contacted Pawssum whose processes were amazing and a vet was arranged to attend our home at 1030am the same day.
To be able to sit with Ricky during this extremely emotional process will be an everlasting memory knowing the process was painless and he has gone to a better place. Thank you Pawsumm for all you did. Regards
The Holland Family Read more “If the love we had for Ricky counted for anything he would have lived forever”
Heart breaking decision made so much more bearable
Dr Sharmila was so lovely, sympathetic and professional and made this process much easier to deal with.
Caring and compassionate
Dr. Bahaa was kind caring and compassionate.
Pawssum were there for our dearly loved Derango
We contacted Pawssum because of recommendations, their extended hours and obvious professional approach. We were uncertain if Derango could heal and so relied on Dr Bahaa’s experience, diagnosis and support. Derango passed peacefully with doctors’s assistance. Derango was comfortable at… home with us. So pleased he was in his bed and familiar surroundings. He passed quietly and relaxed. We really appreciated Dr Bahaa’s obvious compassion and understanding when looking after Derango during his passing.
Please pass on our gratitude to him
We are so very happy we contacted Pawssum. Pawssum organised for Derango’s cremation and assisted us with decisions. Phone conversations were handled delicately from my original call and included respectful sms and emails. Staff were so supportive and understanding. We highly recommend Pawssum for all in-home pet attention. Thank you, Ann Dow Read more “Pawssum were there for our dearly loved Derango”
Excellent support for the toughest decision
Dr Nick’s assurance helped me accept that my choice was the right one, despite the heartache associated with stopping Jasper’s pain.
Amazing Customer Service and understanding.
100% recommend Pawssum. Amazing customer service even in the most difficult of times. Bennett was our vet and was incredibly understanding and easy to deal with.
Was the hardest discussion I have ever had to make but Pawssum made… it that little bit easier. R.I.P Kobe Read more “Amazing Customer Service and understanding.”
Dr Stephen was very kind
Dr Stephen was very kind and caring – Zimba passed away very peacefully 😥😥😥
Fantastic service. Dr. Bahaa
Fantastic service. Dr. Bahaa had a Lovely caring approach. I am very glad we used your services. Rio died peacefully at home in the backyard with us by his side.
DOG PEACEFUL HOME EUTHANASIA
Calm during a tough time
Dr Stephen came and helped bring our dog peace. It was very sad for my partner and I but Stephen’s quiet, solemn and respectful manner made the day as bearable as possible. He explained all of the elements very clearly… and gave us time to process and say goodbye. Thank you doctor. Read more “Calm during a tough time”
Peaceful euthanasia
Making the decision to euthanise your dog is an incredibly hard and sad decision. From the moment I called pawssum to the end, I was greeted with nothing less than kindness and compassion. The vet who came out was so… caring and respectful and made an incredibly hard situation more bearable. I feel my dog got the best treatment and is in a better place now. Thank you again Read more “Peaceful euthanasia”
Jets euthanasia
I was very impressed with the vet from Pawssum, he explained what he would be doing from the start to the end with my sons dog. Thank you.
Very professional and compassionate service,
Very professional and compassionate service, thank you.
Farewell to my poor puppy
What can I say… there was nothing pleasant about what needed to be done. My puppy was suffering and I had to make the hardest decision I could ever imagine! However, pawssum were very helpful and kind throughout the process… and really did provide an entire solution so there was nothing more to organise afterwards. Read more “Farewell to my poor puppy”
Sooo AWESOME!
We were sooo impressed with the humane way they dealt with not only our beloved Hunnee but also us! We could not have asked for more- they understood the pain we were going through as we fought letting her go!… Highly recommended… Read more “Sooo AWESOME!”
Thank you
We said goodbye to Gypsy outside in the sun.
So much better for her at home.
Dr Lucy was lovely and caring.
Thank you for your service
Thank you for your service very caring and understanding allow us too spend as much time with our beautiful boy Jessie before he crossed 🌈
So Thankful
As hard as it was I want to give A Big thank you to dr Natalia for all that you done.. to see the emotion and dedication u had marley took a liking to u and it must of been… hard for u to put our fur baby to sleep. But you came In to our home so calm and full of emotions yourself and explained everything perfectly considering We were a mess. You really put us at ease you are amazing. Thank you for giving our Marley girl the dignified send off she deserved. Read more “So Thankful”
Beautiful and Grateful
A Big thank you for all that you do.. it must be the hardest job putting our fur babies to sleep. But you came In to our home so calm and softly spoken and explained everything perfectly considering we were… all a mess. You really put us all at ease and my hubby and kids all agreed.. you were awesome. Thank you for giving our Billy the dignified send off he deserved. Read more “Beautiful and Grateful”
Our last goodbye
Saying goodbye to our beautiful Chutney was the hardest decision but Dr. Natalia made this process a little easier with her kindness & support. Being at home when we said our final goodbye meant Chutney was surrounded by her most… loved, she was calm & comfortable. Thank you. Read more “Our last goodbye”
Euthanized pet dog
My beautiful sweet gentle boy.
Euthanasia my dog. The vet was very caring, helpful and prompt and professional. Such a lovely man. And Customer service helpful and thoughtful.
Excellent service
The service we got was exceptional, Dr Sharmila was very gentle and careful putting our beautiful dog Down peacefully on his favourite spot on the couch.
She was empathetic and gave us all the information we needed to be… informed of his passing. Read more “Excellent service”
I would recommend Dr Shadi
I would recommend Dr Shadi to everyone who needs assessment and assistance for their pets.
Very professional, caring and compassionate service that help us to make the right decision for our beloved dog.
Excellent service!
Pawssum were great. The lovely Vet Dr Pete, who came to our home to euthanise our darling dog Max, was professional and experienced, but also so very kind, gentle and understanding. He didn’t hurry and let us take our time… to be with Max before and as he passed and showed great compassion and respect for Max and for us and our obvious sadness. We have other senior animals and will definitely use this service again, as long as we can book Dr Pete. Thanks to all concerned for your caring and kindness. Read more “Excellent service!”
I would recommend to anyone
I would recommend to anyone to use this service.
Very Sad Time
For what was a very difficult and distressing decision to put our beautiful LLOYD to sleep was made so comforting by having the option for it to be done at home outside in the sunshine surrounded by his family. The… vet was so caring and gave us all the time we needed to say our goodbyes. Such a beautiful peaceful experience for all involved. Thank you pawssum🙏🏻 Read more “Very Sad Time”
Thank You
Thank you Pawssun and Dr Lucy for a peaceful goodbye to our beloved dog Juno. One of the most painful days of our lives was made a bit easier with your service and compassion.
My Boo Boo 😘
Very helpful at a very trying time! Quick friendly caring service! Helpful with payment selection. The vet who came to the house was lovely caring and kind towards myself and my pooch Boo! Which made saying goodbye to Boo a… little bit easier. He made sure my girl was calm comfortable in her home environment and helped her to go to rainbow heaven peacefully 🌈 Thank you!!! Read more “My Boo Boo 😘”
A very compassionate & caring
A very compassionate & caring service at a difficult time for the family.
Dennis our wolfhound was always stressed when visiting our normal vet surgery so when the difficult decision to euthanise due to bone cancer we wanted him… to be as comfortable & relaxed as possible.
He passed stress free in his favourite place by the fire.
I have no reservations recommending this service. Read more “A very compassionate & caring”
My beautiful Frank
My boy had cancer n he was fine but started to suffer so quickly within 40 mins we had vet care n he was sedated n died peacefully without suffering at all n the vet was a great guy who… understood
Thank you not easy time by all means but great you could help my beautiful frank so quickly rip big sheppy Read more “My beautiful Frank”
Thank you
Thank you to all the team at Pawssum Lucky was our 13 year old family dog who brought so much pleasure to our lives.
It was a very sad to day in having to make the decision for our… best friend to pass peacefully and from the moment we had to do this the team at Pawssum were there every step of the way in the most professional and caring manner you could hope for. Thank you so much Lucky and our family are so grateful you were there for us. Read more “Thank you”
Farwell to mans best friend
I came home on Wednesday night and noticed that my 12 year old German shepherd could not move his back legs, I thought that he may of over exerted himself during the day and a good nights rest would help… him… Unfortunately his condition did not improve and the next morning I to make some quick decision on how to handle the situation. I found it extremely difficult to try and move my very tender and somewhat aggressive 62kg dog to get him to a vet, he was very obviously in a lot of pain which broke my heart and seeing him like this was extremely distressing. After many, many calls to multiple vet clinics in the area, I could not get anyone to come over and assist. One of the vets recommended Pawssum and thankfully I was able to arrange for someone to attend that afternoon. Dr. Beshoy was fantastic, informative, direct and compassionate. My sweet Budweiser was to be put to rest due to his condition, in my arms amongst the trees he called home. I have never felt grief or pain like i did with losing my best friend of 12 years, but having the professional support and assistance of Dr. Beshoy & Pawssum were absolutely fantastic, the after care was amazing, and I feel as though my best friends passing was dignified with how everything has been handled. I would recommend them to everyone. Thank you again Read more “Farwell to mans best friend”
Foxie
Service was really personal. Nothing too much trouble. Foxy was 15 years old and had some medical issues. The attending Vet confirmed what we had been thinking and made the whole process as painless as possible for us and our… other two dogs. Thankyou. Read more “Foxie”
Everyone has been absolutely wonderful
Everyone has been absolutely wonderful with the care and empathy that you have shown.
Thank you for making a very difficult time bearable.
Thank you
We would like to say thank you to Stuart for coming out to see our Golden Retriever last Sunday. Our retriever was very old with alot of health conditions and was distressed in his final couple of days. Stuart took… great care of him and made his passing easier on our family. We were able to have all family members around our much loved dog who was euthanized with dignity in his own home. Thank you for your kindness and compassion during a hard time for our family. Read more “Thank you”
Thank you, at a very difficult time
Dr Stuart arrived on time, and had a very gentle approach when dealing with us and my little Chrissy. Such a sad and difficult time, thank you for helping us.
Compassionate & professional service
From the initial phone call to arrange a home visit to the gentle, professional and compassionate end of life cares that Dr Elena gave to our 16 year old fur baby Baxter, Pawssum was amazing.
Dr Elena gave great… support and most importantly confidence that this was the kindest decision to ensure he wasn’t suffering anymore.We are very thankful Dr Elena was with us during this very difficult time.
He passed away peacefully surrounded by love.He will be very missed.
RIP Baxter Read more “Compassionate & professional service”
Caring and Professional
In all my years of owning animals I have never met a vet that was as caring and gentle in helping our much loved dog in our time of distress. Thank you so much Stuart you made a difficult time… for us to go a well as possible. Read more “Caring and Professional”
Rosie
Excellent service Karen was so caring when my darling Rosie passed away unfortunately she passed before the Vet could see her, so Rosie was only collected for the Crematorium. I am now waiting for her ashes to come back home.
… /> The service received from everyone was caring and excellent cannot speak highly enough, called to let me know what time to expect the ambulance and arrived on time. Read more “Rosie”
Compassionate
Had Dr Bahaa come out to look at my gorgeous girl due to some fast growing lumps. Due to her age and the high risk of cancer it was decided to prevent her suffering any more pain and she was… euthanised at home. Dr Bahaa was fantastic and explained everything before we proceeded. Read more “Compassionate”
We are very grateful to
We are very grateful to Dr Natalia for her gentleness and care which ensured the very peaceful passing of our dear old dog at our home.
Your services were amazing during
Your services were amazing during the saddest of times. Your customer service representatives were prompt and empathetic and the vet Dr Stuart was amazingly compassionate. Thank you
Cannot recommend this service highly
Cannot recommend this service highly enough. Discovering our Bruno was terminally ill having the ability to to be able to say goodbye at home,surrounded by his favourite humans, made it more bearable for us all. Dr Stuart was incredibly kind… and thoughtful for which we will be forever grateful 🙏 Read more “Cannot recommend this service highly”
Dr Kel was amazing, she kept us calm so little Pippa wouldnt get distressed
I would like to thank all of those involved in repsonding to my distress and need to have my little dog euthanised due to inability to move without pain and distress. My usual vet couldn’t accommodate an urgent visit, but… within 1.5 hours I had been called with an appointment and the vet was at my home. Dr Kel was amazing, she kept us calm so little Pippa wouldnt get distressed, she was gentle, reassuring, compassionate and let our little girl slip away to peacefully in a staged process. She had such a caring and compassionate demeanour and we can’t thank you enough for providing such a beautiful and dignified end for our little girl. Thanks so much, can’t recommend you enough!!! Read more “Dr Kel was amazing, she kept us calm so little Pippa wouldnt get distressed”
Such heartfelt professionalism
Thank you Dr Stuart ❤️
Having to say goodbye to a much loved member of the family is never easy, but your care and empathy definitely helped ease the heartbreak 💔
I would certainly recommend him.
Thanks… again Read more “Such heartfelt professionalism”
Loss
My fury boy became unexpectedly critically ill and dragging him to a vet wasn’t an option. Pawssum scheduled us in for a home consultation and the most devastating news was delivered. The empathy and patience and understanding that we received… during this difficult time was very much appreciated, The team handling the next stage displayed sensitivity in their communication and I will be eternally grateful as it gave me a little peace knowing my boy was being cared for after he departed. Thank you. Read more “Loss”
5 stars
Dr Stuart was absolutely brilliant at a very difficult time for us and obviously a very delicate situation for him. He was caring,empathetic and communicated every step of the way.
feedback
hi thankls to dr stuart for his quick and kind visit , it made it easier on the family
brett hall
Caring, kind and professional
Kel came to our house for a check up on our lab cross after he became ill.
Things took a turn for the worst and a few weeks later we needed to put him to sleep.
Kel was… so kind and gentle with Bundy and she honestly kept us together the whole time for his sake. It was a beautiful thing to be able to say goodbye to our best friend in our own backyard and having a vet with such a wonderful and calming demeanour made it all the better. Thank you Kel! Read more “Caring, kind and professional”
Kind, Prompt Service
My mum’s old and very large dog deteriorated in health quite rapidly. On Saturday morning he could barely move. His usual vet was too busy to come (and mum has been a customer for years!) but Pawssum pets responded right… away and within less than two hours arrived. He diagnosed Tank (with his best judgement without performing EKGs and blood tests)and gave us options, and in no way forced a decision. We decided it was in Tanks best interest to PTS. The process was extremely humane and the vet was so kind and gentle with Tank. He passed peacefully surrounded by love. Being a 90kg dog, the vet could not take him and had to organise someone to do that. They said they had a bit of a hard time finding someone available on a Saturday for such a big dog, but managed to find someone that day just a couple of hours later. The fact they even tried so hard to arrange this ASAP was testament to their service, after all, they were already paid! The gentleman who came to pick up Tank was so kind and caring and treated Tank with great respect. Hauling such a huge creature up a ramp with no assistance isn’t an easy task, yet he was more concerned about injuring a dead dog than himself!
I would not hesitate to use this vet again, and highly recommend to anyone! Read more “Kind, Prompt Service”
On Saturday we granted our dog Pearl her wings
On Saturday we granted our dog Pearl her wings. Dr Liyan was so lovely and showed Pearl, my family and George our other dog such compassion and care. She was so respectful and stepped us through the entire process with… kindness. Pearl is at peace now and we are left behind to grieve her. Dr Liyan was so loving and kind and made this horrible decision easier knowing she cared and was no nice. I would definitely recommend this service. The only downside is the cost, but our girl was worth it as having to take her somewhere else would have been far too sad for us and for her. Thanks again for your kindness. Read more “On Saturday we granted our dog Pearl her wings”
The vet that attended was wonderful so caring and reassuring
The vet that attended was wonderful so caring and reassuring. It was a very sad experience but he made it calm and comfortable for us and our Roody dog. It was so private and personal. Thank you so much. RIP… Roody. Read more “The vet that attended was wonderful so caring and reassuring”
after care problems
One major issue was that the process for ‘after care’, that is what happens to the animal post euthanasia was not discussed when booking. I had assumed (wrongly) that the vet would take the body, and then cremation would be… subsequently arranged (to be paid for later). We had to arrange this ourselves at the time, which we were not ready for, and it was 7pm on a Friday night, which made it practically more challenging. Carol Read more “after care problems”
Kindness shown to our much loved Rungi dog
Can’t thank you enough for assisting us on Sunday with putting our beautiful old dog to sleep due to being very unwell. All our adult children were with him at this very sad time, vet Stuart was so kind, caring… and gentle with Rungi. Thankyou so much. Read more “Kindness shown to our much loved Rungi dog”
Bella
Dr Stephen treated us with care and compassion and could feel the energy between Bella and I. He gently guided and supported us both in making Bella’s departure anxiety free, calm and peaceful. I cannot recommend Pawssum highly enough. My… deepest gratitude. Read more “Bella”
A peaceful goodbye
As horrible as the situation of saying goodbye to our beloved boy was, the service and care received from the moment my phone call was answered and our final goodbye was phenomenal. Super caring and professional. Every step was thoroughly… explained and our darling boy Ali was given a peaceful send off in the comfort of his own bed at home. If you’re in an unfortunate situation of having to say goodbye to a beloved pet I would highly recommend Pawssum. Read more “A peaceful goodbye”
Excellent service
Caring compassionate and responded quickly to changes of mind at difficult time much better than at a clinic the vet interacted with the dogs and carefully guided us through the process giving us time to say goodbye in our own… time. Thankyou Read more “Excellent service”
Thank you
I want to thank you for being able to respond so quickly and efficiently to provide a vet almost immediately to help us stop Tommy suffering further. It was very sudden and devastating. We really want to thank Dr Stephen… for his kindness and sensitivity. He was wonderful and gave us all the time we needed. Thank you so much, Stephen. Read more “Thank you”
Very caring and professional
Our 13 year old dog was unwell and suffering. We wanted the him to be at home when he passed away. The service was excellent. Great commutation, everything was well explained.
The vet was very caring and professional, we… were very grateful for his care and how peaceful he made it for Max.
After service also very good.
Thank you Read more “Very caring and professional”
Thank you
Dr Stephen was so kind and understanding, gentle and wise and sincere.
My lovely Whippet Raffi was comfortable and peaceful.
I am so glad I had the courage to call your service and ask for your assistance.
… Memories treasured, he had had a lovely morning before Dr Stephen came.
We went for a nice walk and he chose the path and was able to stop at almost each post, much to his surprise.
He had a nice bone and lots of treats.
Thank you so much, Genielle Read more “Thank you”
Peaceful Goodbye
We were very appreciative of Dr. Beshoy and his professional and calm approach. This was a very difficult decision and time for us but Dr. Beshoy and everyone else that was involved were really understanding and helpful throughout the whole… process. We would recommend this service to our friends. Read more “Peaceful Goodbye”
A Caring Process
We were very appreciative of the whole process carried out by Pawssum from the prompt response to my call, the caring and gentle treatment of our pooch Raffles during euthanasia, through to the aftercare arrangements. Raffles died on his own… bed in his own home which was comforting. The aftercare package delivered to our home was beautiful and we now have so many wonderful mementoes to remind us of our beloved dog until the end of our days. I would have no hesitation in recommending you to any dog lover. A big thank you to the team. LUISA & NOEL ROBINSON Read more “A Caring Process”
Very pleased with the fast
Very pleased with the fast response in a critical situation.
Peaceful Euthanasia
We cannot fault the gentle care and compassion provided by Dr Katie with the peaceful home euthanasia for our dear old girl Zena. Dr Katie explained every step of the process to us and did so with grace, kindness and… compassion. We are grateful for the very peaceful process to help Zena pass over the rainbow bridge. Read more “Peaceful Euthanasia”
Beautiful Nutmeg
Thank you for providing such a wonderful service. We were able to say goodbye to our beautiful Nutmeg in her own home, in her own bed, at a time that suited our entire family & surrounded by her doggo brother… & ‘her people’. Thank you to Dr Pete who was calm, professional, empathetic & caring. Much appreciated. Read more “Beautiful Nutmeg”
Thank you for your kindness
Thank you for your kindness and professionalism Dr Merry. Thank you for allowing me to stay with my dog for as long as I needed. I appreciate all the care you gave her. I’m glad I found Pawssum and Dr… Merry. Your services were professional, caring, and competent and deeply appreciated. The emptiness persists but I’m glad I found you. Thank you for everything. Forever grateful
Jackie 🐾 Read more “Thank you for your kindness”
English Springer Spanial – Chloe
Chloe was a 15 year old ES Spanial. Sadly the mind can be stronger than the body in humans and pets. Dr B. was very caring and made our transition and Chloe’s as pain free as possible. Would recommend your… service to our friends. Read more “English Springer Spanial – Chloe”
Professional & Compassionate
Dr Stephen Bennett came to our home after hours and was so compassionate and patient. He has lovely energy and made us feel so comfortable.
The booking process was easy and efficient. The after service has also been prompt… and pleasant. Thank you Stephen for giving us the extra time with Busta and laying her to rest peacefully in our home, the place she would have wanted to be and the place we share so many memories with her. Without you and the services from Pawssums, we wouldn’t have had such beautiful and memorable last moments with her. Read more “Professional & Compassionate”
a great service
a great service
Very Happy
I was very happy with Steven’s care of our dog Ellie and her peaceful euthanasia.
Grateful
So Grateful to the kind, Loving Vet..
Empathetic caring experienced team
The most heart breaking unselfish decision I will ever make in my life was guided from start to finish with the dedicated team from Pawssum. I felt genuine heart ache almost a sharing of the pain I was going through… from Dr Bahaa . He was caring and patient with me, letting me make all the decisions though out the procedure giving me the time I truly needed with my beautiful little boys with every step taken. I am truly great full for his dedication his experience his caring comforting approach to not only my little boys but to myself. It not only takes experience and dedication to do the job i asked of him it takes a truly loving soul. I will be forever great full that it was shared with someone who truly cared. Read more “Empathetic caring experienced team”
Ruby
Dr Peter is very caring. He gets it.
Bella Spiteri
Hi I would just like to thank you all for the wonderful support throughout this sad time with our beautiful Bella ..
Dr Stephen was just amazing and so very gentle .Bella was very relaxed with him which she… has never been with any other vet ..
Thank you very much ..
Love Grace Horace & Family xoxo Read more “Bella Spiteri”
Thankyou
Our little lady was with us for 17yrs, having her home with us in her final moments was the only way we could say goodbye. Thankyou Pawssum’s for allowing us to help her pass in comfort with no stress.
My sincere thanks
I am very grateful for the sympathetic response by Grace on the phone and Dr Stephen’s bedside manner at such a traumatic time for me and my family. Thank you so much.
Amazing, compassionate team
Amazing staff from first phone call, through to support and receiving information time and support with having to put our beloved dog to sleep at home surrounded by his loved human and fur family. Can not recommend your team highly… enough. Our family is heart broken and your team just made it alittle easier ❤️❤️❤️ Read more “Amazing, compassionate team”
Caring, empathetic & thoughtful End for MY Girl
Dr Shamilla was Very supportive during what was a Very Distressing decision for Me , & have NO hesitation in recommending Pawssum Home Vet. Service
Excellent, personal service.
We have used Pawssum for the euthanasia of our two dogs over the past 3 years. The staff taking the bookings were very prompt, friendly and accommodating, especially as both times we delayed the appointment on multiple occassions as we… struggled making such a final decision. On both occasions Dr Peter visited our home and was extremely comforting and kind in what was such a sad situation for us,and probably quite uncomfortable for him. Thank you. Read more “Excellent, personal service.”
Heartfelt Thanks
From the very first phone call we received much needed empathy and kindness. Importantly we received fast and efficient service too. Every member of your team was professional and kind, understanding our pain at losing our beloved Koda. We thank… you from the bottom of our hearts for helping us farewell Koda at home peacefully and surrounded by her loved ones. Read more “Heartfelt Thanks”
Ultimate gift
Rang late at night and distressed,that my dog was not well.Was guided and comforted by a lovely lady ,taking time to explain everything to me clearly and compassionately.
The vet Katie was amazing .She made you feel at ease… as soon as you met her.SHe had so much love and care in everything she did for Teddy and me.An earth Angel. Many thanks to Tracey at aftercare for her patience. Thankyou to all the Pawssum team .This is a truly wonderful and greatly needed service .Teddy was so at peace ,it will comfort me always. Read more “Ultimate gift”
Thank you
We are so grateful for Pawssum and Dr Sharmila for the caring support we received when we had to let our beautiful girl rest peacefully. The at home euthenasia was really well thought out and informative but also so genuine… we could tell just how much the 2 vets really cared. It was such a hard experience but it was made so much easier with Pawssum from the reception/admin staff to the vets. Read more “Thank you”
What an amazing service
Massive thanks to Pawssum and Dr Katie. What was an incredibly difficult decision for the family to make, Dr Katie reassured us it was the right decision for poor little Digby to end his significant decline and suffering. With two… young children aged 6 and 10 whom had never experienced death before and a husband whom was loosing his best friend, Dr Katie made the process lovely for us all and for Digby. Having the flexibility of having this service in the home ensured that we went with our own pace, could openly shed tears and had the space to be present or not, to accommodate each of the family members needs whilst ensuring Digby was comfortable and calm at all times. The paw prints and fur love letter vials were extra special. I am confident that the occasion has helped us to mourn his death and reflect our last moments with him as being beautiful, which I doubt would have been the case in a vets surgery. This service was worth every cent and are so grateful for the opportunity that Pawssum offered us all. RIP Digby, forever in our hearts Read more “What an amazing service”
The Last Good-Bye
To say the last Good-bye to your fur baby is a traumatic experience but your kind and caring mobile vet made it so easy for our dear Bonnie. Thank you for helping our little friend to find her way to… the Rainbow Bridge without stress or pain. Read more “The Last Good-Bye”
Positive Experience
I had the most beautiful experience to let my beautiful little soul of my pet Mylo to rest in peace with an incredible team at Pawssum. Team at Pawssum were so compassionate and amazing. Everything from booking the appointment, getting… through the day, making decisions about what to do afterwards, all handled with grace and kindness. They followed up with phone calls and delivered his ashes personally to us soon after. For such an important decision there is no alternative way to ask. Saying good bye to our beloved dog Mylo was so hard and we are incredibly thankful to the team at Pawssum for bringing peace and comfort to our little family. Thankyou Pawssum team! Read more “Positive Experience”
My girl kelsey
We choose to have a home visit for Kelsey. The vet was very professional and gentle with Kelsey, and explained everything what will happen. At least she was in her home with her family, which made it more relaxing for… her than going to the vet premises. And he gave us time to say goodbye. Thankyou dr.Bennett. Read more “My girl kelsey”
The Perfect Way To Go
It was hard to watch her go, but it also wasn’t easy to see her suffer without any sign of getting better. It was a hard choice to make but Pawssum helped me every step of the way, and I’m… so grateful that a service such as this one exists, so that my girl could have the peaceful passing she deserved. Rest In Peace, Tilly. Read more “The Perfect Way To Go”
The service I received was
The service I received was nothing but excellent. Dr Beshoy was compassionate and caring throughout the whole procedure. Nobody local would come out due to covid. Dr Beshoy drove down from Sydney to Wollongong as soon as he got the… message. Cannot thank him and Pawssum enough. Thank you.
I would definitely recommend them and use them again in the future. Read more “The service I received was”
Caring
Dr Justin examined Charlie and I knew by his sympathetic look what was coming. He explained everything and what reaction to expect . Thank you
Prompt kind service
Vet was thorough and kind.
Gave honest opinion.
Unfortunately our dog had an adverse reaction to the sedative prior to euthanasia.
This was distressing but the vet reassured us that he wasn’t suffering.
He carried him… lovingly from our home.
The vet allowed plenty of time to say goodbye ( although is it ever enough) Read more “Prompt kind service”
Thanks
Thanks Lucy for being so calm and understanding.
You made what was a difficult decision as nice as possible.
Great veterinarian
Dr. Bahaa was fantastic. Very empathetic, kind and professional.
‘Goodbye to Jess’
I found the home Euthanasia service for my dog ‘Jess’ to be very peaceful and respectful. It meant that ‘Jess’ was in a non-stressful environment and she passed away very peacefully. Thank you ‘Pawssum’ very much for your fabulous service.
Farewell to Spike
Very professional, kind and caring during a very difficult time, would strongly recommend this service.
Home visit
So this was the hardest thing I have done
But pawssum was amazing
The vet that came to the home was so gentle talking to my dog reassuring him he’s going to be ok
Everything was explained… to me
Then he gave me as much time I would need to say goodbye
Scruffy was not stressed at all he just went straight to sleep
Thankyou so much although I am grieving at the moment
I think that was the best way to say good bye to my dog after a fantastic 18 years Read more “Home visit”
Review
This is an amazing service for a time that is so difficult. Thank you for the compassion that was shown and explaining the process as it was happening.
Thank you for allowing us
Thank you for allowing us to say goodbye to Dexter in a peaceful and dignified way. Dr Stephen was fantastic and showed empathy in this difficult circumstances and we would highly recommend him.
Very compassionate
Very compassionate
Ending of earth journey
On a Sunday I had no idea what to do as my 14yo Toy Poodle became very unwell at the age of 14 years after a history of Kidney/Urinary issues. I googled home vet services and pawssum stood out and… I called them straight away. Within seconds of hanging up from my call I received an sms letting me know that a vet would attend my home at 4 pm on that day to attend to our little fur family member. The vet called me 15 mins before he arrived to let me know he was nearly here. Dr Bennett is amazing, he was so compassionate, kind, gentle and caring to us all,(7 of us) he made Milo so comfortable and was always with us all while gently guiding us as to what w as happening and reassured us all that Milo could hear us and feel us as he had a little sedation given before the journey ending. We were all able to cuddle and hold him before Dr Chris placed him in my daughter’s arms for his final goodbye before closing his eyes for the last time on earth. The during, after care and follow up care is absolutely above and beyond, every point of contact with Pawssum staff has been so easy. Thank you for making our very heartbreaking day a better one. Thank you all so much. I couldn’t have wished for a better send off for our furbaby. Read more “Ending of earth journey”
Thank you
From my initial phone call to vet visit Pawssum were professional, compassionate and easy to deal with. It was time to farewell our beloved Levi and to be able to do this at home just seemed right. The whole family… were so grateful that we could surround him with love as he passed. Pawssum made this time much easier. I will recommend your service to friends and family. Read more “Thank you”
Euthanasia dog
Great service. Available when needed. Dr Beshoy very understanding at letting us say goodbye to our 16 year old Johnny, after he explained his concerns and options to us. Having the comfort of home and family surrounding him made the… process a little easier. Read more “Euthanasia dog”
The veterinarian was sympathetic and efficient
The veterinarian was sympathetic and efficient, dealt with a distressing situation with calm empathy
Coco
Dr Stephen was so caring. He was very sweet knowing how hard things were. Having coco with her family around her and in her bed was so beautiful. She was able to be put to rest in her favourite part… of the backyard. I’m so grateful to Stephen what a kind young man. He explained everything to us so we knew what to expect. If I ever get another dog I would use Pawssun for all vet visits.
I also like to thank the ladies who rang me to arrange the appointment, they were so comforting. What a fantastic service. Can’t thank you all enough. Kind regards Laura Read more “Coco”
Time to end Simba’s uffering
Dr Stuart was very professional and understanding regarding putting an end to Simba’s suffering. Our pet dog was 13 years old and had a good life.
We would like to thank
We would like to thank Dr David for enabling us to have such a peaceful farewell for Charlie.
Rembrandt’s Rest
Stephen was so professional even had a tear in his eye, it’s never easy.. 100% recommendation too anyone in need of this service..
Happened so fast w the cancer, n life ey!!
very happy with the service
very happy with the service that was done
Very compassionate & understanding
The Pawssum Company is easy to deal with and very parfessional. Dr Stuart attend our dog Django. Dr Stuart could not have been helpful, compassionate and understanding. He made a very difficult & sad experience as comfortable as possible for… us.
Dr Stuart should be proud of his work and is a true Professional. Lynette & Graham Sims. Read more “Very compassionate & understanding”
I could not have happier
I could not have happier with the service received during our time of need. I would recommend pawssum to anyone.
Reassuring
I was very pleased with the way my beloved pet was treated…Dr Stephen was very
Compassionate in the way he put my pet to sleep..I have had another pet done years
ago and the experience was quite traumatic… for both myself and my pet…so glad I made the right choice this time by contacting pawssum I highly recommend them. Read more “Reassuring”
Caring and professional
Everything about the process with Pawssum is designed to lighten the emotional load of saying goodbye to a beloved family member. Making the booking is easy, and the vet was very gentle and calm, with us and our dog. Highly… recommend. Read more “Caring and professional”
fabulous
beautiful..quiet..peaceful.
Just how we wanted it..
Through the tears, The worst day of my life.
The Vet from Pawssum was magnificient and conducted the Euthanassia exactly how i had asked him to do , I can’t pretend That my heart wasn’t breaking and through the tears i hated every second that he was prepping Hamish,… i wanted him to stop over and over again, But Hamish was loosing his health battles i couldn’t let him suffer. First he was Sedated So he felt no pain when the final Dose was administered and he left us without a whimper. My heart goes out to you all who have to go through this agony with your pets, you dont have to like the process but i have no hesitation in reccomending Pawssums. Read more “Through the tears, The worst day of my life.”
R.i.p Kodi-1/4/2007-23/10/21
I really appreciate you coming out late Saturday night (11p.m) to relieve Kodi’s suffering. Thank you to the Doctor,i think his name was Dr.Boshoi.He was very nice and considerate and explained things through the process. Also, thanks to Tanya for… getting Kodi help so quickly and for being so caring. Thanks to all involved. Read more “R.i.p Kodi-1/4/2007-23/10/21”
Caring and professional
Thank you for providing this service that allowed us to say goodbye to our much loved TT Dommie. Professional Caring and kind
It was time to say
It was time to say goodbye to our beloved dog
The vet was very kind professional and respectful
at a very stressful time.
Our dogs passing was very peaceful
Caring in a difficult time
Dr Julie came to our home for euthanasia of our beautiful cocker spaniel pippa in her own beanbag
Julie was so kind and patient in the midst of our distress
Would highly recommend
Excellent Service
The vet was compassionate and very understanding.
Compassionate and professional customer service
We requested a vet to initially come home for a consult on our pet Chubba. Dr Beshoy arrived within an hour of the call. While the consult turned into a a peaceful euthanaisa, Dr Beshoy was so patient and understanding,… he allowed us to take as much time as we needed and explained everything in a kind and compassionate manner. He was so helpful and allowed us to grieve and explained the next steps. We were so grateful to have someone like him there. Read more “Compassionate and professional customer service”
Kind and compassionate
We had to say goodbye to our beautiful 13 year old Australian Cattle Dog last week. I originally chatted with someone on the website and they were really nice when I explained what was going on with Jasmine. They arranged… a call back that day. Then the next day a peaceful euthanasia was arranged via phone call for the next day. It happened very fast but I think in our instance it was necessary and I was grateful for how quickly it was arranged. Our girl was suffering. The vet came in the morning and he was very nice and understanding. We said our goodbyes and a few days later her urn with her ashes was returned. This is a great service and everyone has been very supportive and kind. I would recommend peaceful euthanasia at home for your pet. It’s hard to say goodbye but I’m the comfort of your home makes it better for your pet. Pawssum is worth it. Read more “Kind and compassionate”
Excellent Service
I contacted Pawssum late afternoon on a Saturday. They were very responsive and compassionate about my situation. The quality of life of my dog Bella had a very quick downturn and the decision to have a peaceful home Euthanasia was… agreed upon.
Sunday afternoon soon approached and the vet was absolutely kind with Bella. Not long after she was picked up.
It was a very hard day but the process was very simple and made it sort of easier to deal with the loss of Bella.
Highly recommend. Read more “Excellent Service”
Would use Pawssum again
After a lot of decision making on how we were going to get our old dog Oscar put to sleep peacefully and be by his side when it happens in this lockdown world we are in, Pawssums was the perfect… choice as they came to our house.
Dr Beshoy was very respectful of the whole situation and it ended up being the most peaceful send off I’ve ever seen. Pawssum took care of the cremation and organising the return of Oscar’s urn. Would definitely use them again. Read more “Would use Pawssum again”
Thankyou
We were fortunate enough to stumble across Pawssum in our desperate need for a home Vet service to help euthanize our beloved 14 year old Lab. Given the difficult circumstances we are all operating under with COVID somehow they were… able to bring what we needed together quickly, compassionate and sublimely professional.Dr Bennett was just what was needed to ease our beautiful girl to a better place. Pawssum made it happen.
Cant recommend Pawssum highly enough.
5 Stars is definitely not enough to reflect the service we received. Read more “Thankyou”
Every thing was done very
Every thing was done very professionally
Great vet service that visits you at home.
Terrific service which i would highly recommend as our dog was 16 and was very unwell.
The euthanasia was very peaceful for our dog who is anxious when visiting
the vet.
Saying goodbye
Dr Niquet was compassionate and caring during the process explaining every step and ensuring we were comfortable with what she was doing. She never rushed us, she enabled us to say goodbye in a calm peaceful way.
Matty’s Journey to Heaven
Thank you for coming out to my home, it was so stress free without any fuss. Matty was able to sit in her special place and peacefully drift off comfortably to heaven. She will be in our hearts always and… sadly missed. Thank you so much to Pawssum Vets for making this easy for our family. Read more “Matty’s Journey to Heaven”
Dr Stephen was fantastic and caring
Our old puppy girl was put to sleep and Dr Stephen was fantastic, we will ask for him again when needed
Pawssum was very empathetic
Pawsumm was very empathetic and sympathetic when I contacted them. Dr Shadi was very kind and calm and made the euthanasia process comfortable for our 17 year old girl Sally with my daughter and myself
. The aftercare team… have been very helpful with choosing the right package for us to get Sally back to us. Read more “Pawssum was very empathetic”
Thank you
Thank you sincerely Dr Bahaa for your warm and reassuring presence at the end of our beloved standard poodle Mimi’s life. We are so glad we chose home euthanasia as her sister Coco was also able to say goodbye. We… will continue to use Pawssum for vet visits for Coco. Much nicer environment for all. Read more “Thank you”
Thank you
I would like to thank paussum and Dr Bahaa for being so efficient in getting me and my family a appointment . So my baby boy jack ( chan chan ) didnt have to suffer in pain for to long.… From myself and my family a big Thank You . When the time comes for us to get another fur baby we will be coming back . Read more “Thank you”
The Vet was compassionate and
The Vet was compassionate and efficient at a very difficult time for us.
Thank you
Thank you for helping us at what was a very difficult and highly emotional time. Stephen was patient, compassionate and completely understood our needs throughout the whole process. Saying goodbye to our beautiful Bonnie after only four short years was… absolutely heartbreaking and he allowed us to take as long as we neeeded to do this. He was gentle with her and with us. I would recommend Pawssum to anyone who has had to go down the same road as us and wants to do the best by their furry family member. Read more “Thank you”
Our Missy
Sadly yesterday we had to put our big baby girl to rest, Pawssum was absolutely Awssum. They understood how difficult it was for us to have her put to rest. They made it easy for us they showed empathy, sympathy… and they felt the love we had for Missy… Read more “Our Missy”
Thank you for everything
I just wanted to so how thankful I am to have chosen pawssum for peaceful at home euthanasia for our beloved dog of 15 years. From the first initial phone call, to the incredibly supportive attitude of vet Peter –… compassion and care was second to none. You guys made such a difficult time feel so peaceful and comforting. Read more “Thank you for everything”
Pawssum made our final goodbye so much easy
The staff at Pawssum were just amazing. When arranging for our dog’s home euthanasia they were kind and so helpful. The vet that arrived at our house was so gentle, patient, kind and considerate. Having our boy put to sleep… at home was so much less stressful for us and him. We got to say goodbye to him and watch him fall into a deep and peaceful, pain free sleep in the comfort of his home with all of us around him. Thank you Pawssum for making this possible. Read more “Pawssum made our final goodbye so much easy”
Caring , dignified end of life for our Ruby
Today we had to put our most loved and precious little girl Ruby to sleep.
Ruby was 17 and was ailing and we had to make this decision which was very hard for myself and my husband.
We… phoned Pawssum mobile vet 🐶 and
Dr Baha had seen Ruby in the past and we wanted him again .
Dr Baha is a wonderful man, he explained what was going to happen with Ruby and carried out the procedure with dignity for Ruby and us.
We cherish the time we were given with Ruby at this time.
Thank you again for your wonderful care and support.
We strongly recommend this wonderful service by Pawssum
Helen & Paul Read more “Caring , dignified end of life for our Ruby”
Very caring service
Thankyou so much great service
Thank you team
Your lovely team and Dr Kerri were so compassionate. It was extremely difficult for me and it was lovely to have support at this time so our sweet boy could go in peace. Thank you all from the bottom of… my heart. Read more “Thank you team”
Wonderful and caring service provided highly recommended
Wonderful and caring service provided
Will definitely recommend to anyone needing the same service we needed
We where very happy that
We where very happy that Dr. Beshoy was able to come to house and see our dog Cleo. He was very kind and caring, he explained Cleos condition and what the our options where. He did not rush us into… our decision and gave us plenty of time for us to say our last goodbyes. I am very grateful for the time he gave us. Read more “We where very happy that”
An absolutely wonderful and caring service
After 17 wonderful years with us, we had to make the heart wrenching decision to put our beloved Benny to sleep. I stumbled across Pawssum while investigating the process of euthanising a pet and am so incredibly grateful I did.… The team and Dr Ivy were so supportive and caring throughout the entire process. We will be forever grateful for allowing us to spend our last moments with Benny in his favourite bed and surrounded by his loving family. Thank you from the bottom of our hearts Pawwsum, for your amazing service. Read more “An absolutely wonderful and caring service”
Looking after my beautiful girl Pepper
Thank you so much for looking after Pepper. Dr Beshoy was a kind and compassionate man..Very impressed with your service.
Peaceful goodbye
Thank you to Dr Justin to help us with our difficult urgent decision to make regarding Brandy. His kindness, compassion and his explanations made this very difficult time smoother. Our beloved 13 years old boy is now in peace.
A compassionate end
After a misunderstanding with the booking, the Pawssum team jumped in at 10 pm two nights before the assigned booking time, contacted a vet and confirmed the visit would take place as originally planned.
On the morning,Dr Ingrid provided… a very compassionate service, allowing 2 very distressed pet parents to say their goodbyes in our own time before administering the medication as planned. Thank you to the Pawssum team for making a very difficult time more bearable. Read more “A compassionate end”
Holly
Dr Stuart was very caring in a very sad time.
Thanks.
Caring and compassionate
We had the vet Dr Shadi come out to us. He was a very compassionate man who explained everything to us , he was kind and considerate as he helped our senior soul Fonzie cross over the rainbow bridge. We… cannot fault them and will be using them again in the future. Read more “Caring and compassionate”
Pawssum is essential service
Pawssum is essential service that is there and does what it says.
Very Very sad and distraught with the passing of Goldy who after 11 years was always with me work and home.
At all times all of… the people involved were helpful kind and considerate.
The vet was special he organised the picking up from my place.
Nothing was an issue.
Thank you very much for being there. Mark Read more “Pawssum is essential service”
Euthanasia
Lauren was wonderful at what was a very difficult time for me. She was patient and compassionate and even though it took quite some time to euthanise Charlie due to his bad veins (his poor little heart was so damaged… he was not pumping enough blood to his extremities) she persisted. I was able to hold Charlie close to me the whole time and he was not distressed in any way and she even took a paw print for me. She made a very sad time for me so much easier with her compassionate and patient demeanour. I would certainly use this service again. Read more “Euthanasia”
Thank you
I cannot thank you enough I phoned Sunday morning as our beautiful dog Misty had taken a turn for the worse over the weekend, Dr Scott was there within 2 hrs explained how and what would happen. It was very… peaceful and allowed our family to grieve for our much love dog in our own home, excusing himself which was lovely as we said our final goodbyes
Highly recommend there service for a very difficult time when putting down your beloved pet
Thank you Read more “Thank you”
My beautiful boy
I can’t thank you enough for how caring and understanding from my Initial phone call to the beautiful lady I spoke to on the phone to the vet the lady that took my beautiful boy it was just the most… beautiful and loving way to say goodbye to my boy and I thank you Read more “My beautiful boy”
Respectful, professional and caring
Very pleased with the whole experience under very trying circumstances for us. Dr stefanos Took his time, explained the process and made Cleo very relaxed. Very happy to recommend his services
A charming vrt, a credit to the profession
Good morning It was a difficult experience made all the better by the vet. A charming lady, a credit to the profession. Thanks Russell
Respectful, Compassionate and Comforting
Dr Stuart was such a source of comfort at such an aweful moment in our lives. He explained everything clearly, he understood our pain and he was so respectful to our beautiful boy Jasper as he performed the procedure. I… will be forever grateful that Jasper’s final moments were at home with us and in such good hands.. Read more “Respectful, Compassionate and Comforting”
Highly recommended
We sadly had to put our elderly dog to sleep and were told about Pawssum by our vet.
Dr. Beshoy arrived within 2 hours of us making the call. He was very respectful and caring, and explained everything step… by step. It allowed us to have our Edie pass peacefully at home. We would highly recommend Pawssum to others. Read more “Highly recommended”
Professional and compassionate
I just wanted to say that you guys were extremely professional and compassionate and delicate. It made all the difference to me in a really tough time and making that tough decision. It felt wrong and just weird calling up,… (basically shopping for a euthanisia service), vets and trying find a home visiting vet and a suitable time and honestly this service was extremely easy and gave me peace of mind.I tried at least 4 vets and it got really draining emotionally repeating myself and not being able to have a vet come home on a specific day. Pawssum took my call, organised everything within the same day and had a vet at my home. I was impressed and they provided me with the peace of mind I was looking for. I don’t care about the cost. All that mattered to me was that I could organise a time that suitable and I didn’t have to drag my dog to a vet. In his last moments I wanted him to remain comfortable and at peace at home with my family. When I called up the first time the lady was extremely caring and actually said I’m sorry for your loss, this must be a difficult time and after calling 4 vets earlier you guys were first people to say this to me and I really appreciated it. It is never easy making that call and putting your pet down but Pawssum were professional, quick to organise everything in the same day when I requested a specific time, extremely compassionate and friendly. The vet Dr Beshoy was extremely compassionate and professional as well and we all appreciated that too. Thank you so much for making this trying time easier for us and making it all go smoothly. Read more “Professional and compassionate”
We could not have been more at peace
We could not have been more at peace with the two staff the respect and kindness shown to Gwen and her family was so comforting so a heartfelt thank you from Gwen’s family
My family and I would like to thanks Pawssum and the vet
My family and I would like to thank Dr Amanda and all the staff at Pawssum. They were very kind, caring and accommodating when we had our beautiful old dog Punter euthanised at home.
Thank you so much
Dr. Yeoh was so kind and supportive during the peaceful euthanasia of my 13 yo shih tzu Sophie. She was compassionate and caring and made a very sad situation quite dignified for me and my dog. I would highly recommend… pawssum. Read more “Thank you so much”
Harry
Our sincere thanks and appreciation to Dr Gary Jocum who was extremely kind, understanding and supportive.
Caring approach at very difficult time
Terribly sad time for our whole family and escalated too quickly but you rearranged your schedule to get to us, you were sensitive and kind and guided us through, respectfully giving us the space to say our goodbyes. One of… the worst days of our lives but very thankful for your help at this time Read more “Caring approach at very difficult time”
I could not have asked for a better vet
I could not have asked for a better vet. Thank you so much for your caring service. My dog was comfortable and you made me feel at ease. It’s so much better to be at home with a vet who… truly cared for my dog and for me. Read more “I could not have asked for a better vet”
The vet was very kind, compassionate and understanding at a very difficult time.
Dr. Estafanos was very kind, compassionate and understanding at a very difficult time.
Dr. Estafanos examined Gizzmo and agreed it was his time, then explained the procedure.
Gizzmo had a wonderful send off and went to sleep peacefully.
… /> Thank you for helping make this day something to remember that was filled with love and dignity for my beautiful fluffy puppy.
I would highly recommend this service.
Thank you Read more “The vet was very kind, compassionate and understanding at a very difficult time.”
Our Dog Sasha
Very Happy with the service that Pawssum provided. Dr. Beshoy explained everything very clearly. he was respectful and Sympathetic towards the dog and the clients needs. This made it a lot easier having the dog Euthanased at home in her… own Environment. We would be happy to recommend your services to our friends. Regards John and Paulette Read more “Our Dog Sasha”
Our beautiful Mia went to
Our beautiful Mia went to sleep peacefully, surrounded by her family and in her home.The service we received was amazing. The beautiful, caring and understanding staff were wonderful. Dr. Estafanos attended, he was so kind and gentle, gave us time… to say goodbye, explained everything and was so caring to our darling girl. We cannot thank you enough and would highly recommend your services. Thank you so much
Regards Helen Ogg and family Read more “Our beautiful Mia went to”
Dr Beshoy was calm, kind
Dr Beshoy was calm, kind and respectful. He made saying goodbye to our sick little dog a little easier.
At home Euthanasia
We had to make the heart wrenching decision to have our dog put to sleep.
Pawssum were great,from start to finish. The vet that attended was awesome. He was so kind and caring, did not rush us and was… very considerate throughout the process. We were all able to be with her for her final moments, and she was able to spend them in her own home.
I highly recommend them. Read more “At home Euthanasia”
R.I.P …MAX
Very professional, caring sympathetic service. Exceptional understanding of the family needing to grieve and say goodbye.
Only bad point was the 4 hour wait for vet. Understandable when times are busy. Plus not knowing what happens to Max until… we recieve his ashes. Feeling a little empty. Again probably just us not asking enough questions in such a sad time. We miss him so much…💔 Read more “R.I.P …MAX”
Everyone was fantastic and treated us with great care and dignity
Everyone was fantastic and treated us with great care and dignity. We all laughed and cried together during their time with us while our girl passed on. Best of all our girl left us extremely comfortably with Lisa providing a… mink blanket for her to travel in comfort and style. Read more “Everyone was fantastic and treated us with great care and dignity”
Peaceful passing of our dog
We had to make the hard decision of putting our baby to sleep, we didn’t want him to be put down in a vets office.
Our vet was absolutely amazing, he was kind and gentle, it was such a… difficult choice but I am so glad he was in the hands of your vet. Thank you so much for being wonderful to us during this very hard time. Regards The Di Raimondo family Read more “Peaceful passing of our dog”
It was the most humbeling
It was the most humbeling experience i could have had ,
This was the 1 thing that made me feel that i was doing the right thing for my sick baby
Saying goodbye to our fur baby
Thank you so much for your prompt, excellent and compassionate service. From our first contact you went out of your way to help us through the very traumatic decision of putting our fur baby to rest. The Vet you chose… for us was so kind and compassionate and explained everything to us so that we could make an informed choice on the best option for our beloved 14 year old Labrador, Charlie. She is now in a better place with no more pain and whilst we are all devastated we know we made the right decision for her. Being able to arrange it all at home so Charlie was in her own home, on her favourite bed and surrounded and cuddled by her loving family was also so much less traumatic for her. The whole process was very peaceful. Thank you so much for going above and beyond to help us at a very difficult time. Kind Regards, The Evans Family Read more “Saying goodbye to our fur baby”
Efficient kind service
We had to go through heartbreak and have our border collie put to sleep. As I couldn’t speak I messaged pawssum and received a instant reply. Very helpful and caring lady helped me organise a vet to come out within… a few hours. She kept in contact throughout the process and the vet who came out was so caring and kind. As much as it broke our hearts knowing our furbaby was in such good care made us feel at peace and safe. Thankyou to all Read more “Efficient kind service”
After hours euthanasia
Justin was so compassionate and empathetic when he came to help our beautiful Ruby over the rainbow bridge. It absolutely broke our hearts to say goodbye, but his manner made the whole thing just that little bit easier. The communication… from the time I contacted Pawssum was excellent. I’d definitely recommend them, and will use them again if the need arose. Read more “After hours euthanasia”
Vet was polite and professional,
Vet was polite and professional, no issues with the process.
Great Service
You made the very difficult time so much more pleasant.
The vet was sympathetic and patient and I really appreciated your service and would recommend you.
A peaceful ending for a beloved pet
I could never have taken my beloved 16 year old friend to our vet. She would have been immediately terrified – no fault of the vets, that’s just how it was for Bella. In the end she was tucked up… in her bed, calm and with me by her side. The service and flexibility from Pawssum meant that an ailing loved one didn’t have to endure unnecessary hardship. When we needed to move the booking a day earlier, we were grateful to be so accommodated. That we were dealt with with such care and compassion by all staff members made all the difference Read more “A peaceful ending for a beloved pet”
Thank you
The entire team at Pawssum were exceptional, Trish was so caring and kind while taking the booking for our beautiful boy Dudley to take his trip over the Rainbow Bridge. Dr Gary was amazing so considerate and gentle with our… boy. So peaceful and calm. Lyn came and picked him up and patted and talked to Dudley the whole time
We will be forever grateful to the team at Pawssum. Thank you. Read more “Thank you”
Amazing professionalism and care
Dr Stuart was amazing and professional but also patient and caring for our needs.
thankyou for your kindness
Dr Beshoy was so calm, considerate and kind. He made this difficult time as peaceful as it could be. We were able to concentrate on saying our last goodbyes to our beloved pet in the comfort of her home.
Highly recommended
Our beautiful 15 year old Labrador sadly had to be euthanised earlier this month and the Pawssum team were wonderful from start to finish. They really did go above and beyond and help me through such a difficult time from… that very first phone call right through to arranging the the cremation. Pawssum really does deserve a five star rating and I am happy to give one here. I would certainly use them again. Read more “Highly recommended”
Peaceful experience for us.
Lizzy peacefully flew off to heaven at home on the 4th December 2020 By Dr Beshoy. Lizzy was 15 years old lab/retiv and her little legs just couldn’t keep going anymore. This was the most hardest heartbreaking decision we had… to make in our lives. Thoughts kept running in my head, I can’t take her to a cold vet room I wanted her here with us at home in her bed and backyard with the sun shinning on her. Plus it was time, I couldn’t hold off anymore she was ready to go but I was trying to hold on. I can’t thank Dr Beshoy enough for what had to happen and him making this such a calm and peaceful experience for us. Dr Beshoy explained what was going to happen and I would go to say his a very gentle soul man and made my pain and guilt of having to say goodbye to feeling I am doing the right thing for my beautiful lizzy girl.Dr Beshoy did what he needed to do and then he stood in the background quiet while we had our final moment. It was just so peaceful. From the first call to making the booking then Dr Beshoy arriving and then saying our final goodbye I could not fault a thing with pawssum and would say if you are feeling like I was ” I can’t do this” You can! I called at 9:30pm and the next Morning was her goodbye. We can’t thank you enough, our hearts are breaking and we have lost a part of our souls but what you did for us in Lizzy final moment made this memory of her such a beautiful one for us and also for her being at home saying goodbye. I highly recommend Pawssum they are kind and caring people. Read more “Peaceful experience for us.”
Comfort care
Dr Bahaa provided us with sympathetic professionalism through a difficult process. Molly our beautiful border collie was treated with dignity and we were given plenty of time to say goodbye.Thankyou for supporting us in a difficult time.
Thank you for your prompt
Thank you for your prompt service. It helped make a difficult decision
bearable. The efficient and quiet understanding and caring was wonderful.
Thank you Pawssum
Our 14 year old staffie Ginza who was 14 years old had to be euthasised in an emergency, she had broken her leg and was in excruciating pain and very frightened. We were unable to transport her due to her… pain. Pawssum arranged a vet to come to our house in 90 minutes out of hours. Dr. Celest Yeow who attended was kind, caring and reassuring to Ginza and us. We will be eternally grateful for this service and Dr. Celest. Our beloved Ginza is resting in peace, we miss her. Read more “Thank you Pawssum”
Peaceful goodbye
Thanks to Dr Shadi for a peaceful send off for my beautiful Daisy.
Dr Shadi carefully explained the procedure and made a difficult time seem less painful within a short time.
Compassionately caring
Dr Kris was so kind and compassionate while putting my girl to sleep. He talked me through it offered time and reassured my decision was the right one for Trixie. It was hard I’ve lost my best friend, but I… will never lose the memories we had together. The process was painless for our girl and Kris was calming and showed so much empathy to us during the time. Thank you Read more “Compassionately caring”
Eternally grateful
We’re eternally grateful that Pawssum was able to give us a peaceful goodbye for our Moxxi. We weren’t given much time to make arrangements, but Pawssum went above and beyond to fit us in at short notice. Everyone was compassionate… and professional, and it was such a comfort to bring her home! Read more “Eternally grateful”
10 out of 5 stars
I could not speak more highly of Pawssum. They were kind, caring and professional. They made a truly difficult and painful experience one of peace and love. Thank you so much.
Blondie
Thankyou for your compassion, professionalism and inderstanding . Delivery of your services within an hour of our initial enquiry was perfect for our situation much appreciated annie &Richard
Best worst experience
A huge thank you to Dr. Stuart who is just the perfect vet to facilitate a peaceful transishion of your most loved furbaby. His presence, empathy, experience and professionalism made all the difference. Thank you again. Karen, Martin, Leila and… Harley Read more “Best worst experience”
Dog Euthanasia at home
Dr Bahaa came to visit our home to do an Old Age Assessment on our beloved 13 year old Sammy – Italian Spanone after he showed a decline in his quality of life over the past few days. Upon assessment,… we had decided it was best for Sam to end his struggles with in home euthanasia.
Dr Bahaa was all and more that you could wish for to make this process as endurable as possible.
He helped us to feel comfortable with our decision and there was genuine compassion towards us and Sam. I would truly recommend Pawssum as an option to an at home euthanasia for your beloved fur baby. Our dogs give such unconditional love over their lifespan, they deserve respect and peace at the end of their lives. Read more “Dog Euthanasia at home”
As we we’re unsure of
As we we’re unsure of what to expect as our beloved family member rusty was very ill
Dr Peter arrived, explained the process of what was going to happen, he then meet rusty
and our family members, and… made us at ease with what was about to happen.
Then after Dr Peter stayed and talked to us and helped with our grieving
Pawssum made our very sad day turn out ok thank you Pawssum Read more “As we we’re unsure of”
Very Peaceful Euthanasia
I am very grateful for this service. Krista, the vet was both very professional and very sensitive to the situation. I am so glad my pet was able to pass away in familiar surroundings with those she loved and who… loved her. Read more “Very Peaceful Euthanasia”
Caring Vet
I was very happy with the Prompt and efficient Response with booking a Time , And Then Very Happy with Justin the Vet who Showed Great Care and Respect to Myself and My Beautiful Labrador at such a Awful Time… , Thank You Read more “Caring Vet”
Kind & Compassionate
Our much loved elderly puggle Marley deteriorated very quickly on Sunday, I contacted pawssum on Sunday night & they were able to organise a home visit on Monday morning. Unfortunately Marley died 5 minutes before the Vet arrived, However, she… was very kind & gentle & allowed us as much time as we needed before she transported Marley for cremation. All the staff I dealt with on the phone were very compassionate & helpful. Thank you. Read more “Kind & Compassionate”
Will recommend to everyone
Our extremely beloved noukie had to be put to sleep on the 16th of October 2020 and our usual vet could not come out so I rang pawssum.I would and have already recommended them to all my family and friends… who have pets. Dr Gary came to our house and was so compassionate. I loved how he explained everything to my children and family so everyone knew what would happen. He gave us all the time we needed to say goodbye and he patiently waited and we never felt rushed. We have also chosen to have Noukie cremated through Pawssum and we are in the process of that. From that first call I was treated with so much understanding and empathy that it has left a lasting impression. Will definitely be using this service for out Cat, milo and a future Dog when we are ready. So much love for you all at Pawssum and i cant thank you enough Read more “Will recommend to everyone”
Kind and compassionate Vet
Thank you Dr Liyan, for coming out so late at night and helping us in our hour of need, your are such a kind and compassionate person and very patient with us and hunter. Thanks Jodie and ken
Peaceful, caring and loving
The only regret I have is that I didn’t find Pawssum sooner. Their is prompt, respectful and caring keeping you informed at all times. I would like to thank Dr Beshoy for his compassion and honesty in this sad time… having to goodbye to our little buddy of 12 years. Should you find yourself in need of a vet for whatever reason I highly recommend Pawssums, you may pay a little more but for a stress free at home consult it’s worth it. Regards
Carol Simpson Read more “Peaceful, caring and loving”
We can not Thankyou enough.
We can not Thankyou enough. Our vet was so understanding, kind and compassionate. He understood that we needed time, and knew what to say. We feel lucky to have been able to say goodbye to our smallest family member in… our own home. Read more “We can not Thankyou enough.”
Great service but confusing communication.
Hi there Paul Simpson, thank you for the wonderful service you provided for the dog Bailey. The vet he sent out was lovely as was the lady we spoke to you on the phone. There was however some difficulties with… Your communication processes. After we made our initial booking we received another phone call trying to offer the services again not realising that we had already put walking into the system. Likewise we received a number of different emails outlining your services when we had already made a booking. This was a little confusing for us and I had to ring back to find out if our booking had in fact been confirmed. Likewise we received a couple of emails confirming our booking which again was a bit confusing. It would also be a good idea to ask us about the return package e.g. scatter box, or urn in the initial booking. I did respond to the email asking about our preference but have not had that confirmed and I’m not sure whether the money has been taken for this part. Despite this I have received another email to say that the service has been completed and the original price confirmed. In summary your services were great but your communication processes could be improved. Thank you once again. Jackie Read more “Great service but confusing communication.”
I was able to say goodbye to my baby at home where he was comfortable
Dr Peter and the lovely receptionists helped me today with the awful task of euthanising my best friend Romeo, I cannot fault their service. I was able to say goodbye to my baby at home where he was comfortable. The… process was explained to me and they arranged collection for cremation and return of his ashes. This all happened on my return from night shift at 7am and they were calling around to organise this for me on a Sunday morning before normal hours. I can’t thank you enough
Cindy Read more “I was able to say goodbye to my baby at home where he was comfortable”
Lovely, empathetic, professional vet
Had to say goodbye to our 14 year old blue heeler last week. Contacted Pawssum and Dr Bahaa came to us that same day. Lovely, empathetic, professional vet, who sent our old girl peacefully off to sleep in my husband’s… arms. Highly recommended, especially if you have a pet who gets stressed in unfamiliar environments Read more “Lovely, empathetic, professional vet”
I thank the vet so much for his compassion and expertise in this matter.
We had to have our 18 yr old Border Collie/Blue Heeler put down and the vet that attended made it that much easier for us. He was helpful, friendly and explained ever step which made the process easy and quick.… There was no suffering, she went peacefully. I thank the vet so much for his compassion and expertise in this matter. Read more “I thank the vet so much for his compassion and expertise in this matter.”
Wonderful Service
Thank you Dr Stuart for your gentle and compassionate care for our dog. You made the experience very peaceful for Toby and for our family. We really appreciated it.
Thanks
I was most impressed.
Trish who took my booking was very kind and helpful.
Dr Bishoy was great. He treated Phoebe with respect and was very calm and patient waiting until she showed no reaction to the sound… of the razor. He delayed shaving her until the third time when she showed no reaction to the sound.
It has been a sad time for us because Phoebe was not yet 5 years of age and her illness was unexpected.
We are now waiting to receive Phoebe’s ashes. Thank you for arranging everythng for us.
I have no photo available to email. Read more “Thanks”
Caring, responsive and understanding
We had to have our lovely girl Eve put to sleep today, she was a senior Doberman at 13 years old. I called at around 1pm and my booking was confirmed very shortly after for 6:30pm. Dr Liyan messaged me… advising the time she would arrive and was very prompt. She was extremely friendly, helpful and informative. She was even so good as to explain the procedure to our 5 year old daughter. 10/10 service. Thank you for helping us say goodbye to our sweet girl. Read more “Caring, responsive and understanding”
A beautiful send off for our dog
Helped to make our beautiful dogs final passing much easier.thankyou
Vets who genuinely care
I found pawssum online after making the horrible decision to peacefully euthanase my very loved dog Doug after an illness greatly impacted his quality of life. They were fantastic with their communication and the attending vet, Patricia was just so… caring and lovely. So glad I used them. Such an incredibly sad time was dealt with with genuine compassion and care. Thank you. Wayne Read more “Vets who genuinely care”
Peaceful send off for my beloved girl
The Vet had a kind manner and during the entire process I was able to concentrate on Jess. It’s not a good thing to go through but I’m happy it could be done at home. Jess was not stressed and… I could pat her face and talk to her throughout. Read more “Peaceful send off for my beloved girl”
Beautiful send-off for our darling Girl
Peter was very understanding and engaging and helped us give Rana a beautiful calming send off. So glad we were able to be with her and the last things she felt was the love from all of us. Thankyou Peter.
Outstanding service!
Peaceful at home goodbye for my boy.
A Beautiful Goodbye
Excellent service for Calca
In our own time
We appreciated doing this at home rather than taking our dying boy to the vet… clinic. We were all very distressed but I’m glad we were together and able to take our time saying goodbye. Read more “In our own time”
Good friendly and respectful team
Handles grief with sensitivity
Would highly recommend this company due to their customer service, sensitivity and support at a… time of grief and stress. Read more “Handles grief with sensitivity”
Dog Euthanasia
Extremely happy with the service our beloved Diesel passed away at home in his own… bed surrounded by his family.
Thanks to Dr Jared for being so kind and cosiderate to or needs Read more “Dog Euthanasia”
Dr Stephen was extremely compassionate
Dr Stephen was extremely compassionate and considerate throughout this very traumatic time for our family.
Excellent service.
This was such a positive experience in an awful situation. Dr Cooper was professional, caring… and explained step by step the procedure so there were no surprises. Very happy to recommend this very professional company with special thanks to Dr Cooper. Read more “Excellent service.”
Highly recommend!
Dog Euthanasia
Good service
Good service
Wonderful compassionate service
We made the heartbreaking decision to put our 16 year old beagle down last week.… It was an incredibly hard decision, but we are so grateful for the kindness and compassion of the Pawssum team. Dr Cooper was amazing; he talked us through everything with such a thoughtful and gentle approach. Our lovely old dog Homer went to sleep peacefully in his own bed, surrounded by the people that loved him and a wonderful vet. Read more “Wonderful compassionate service”
Wonderful compassionate service
We made the heartbreaking decision to put our 16 year old beagle down last week.… It was an incredibly hard decision, but we are so grateful for the kindness and compassion of the Pawssum team. Dr Cooper was amazing; he talked us through everything with such a thoughtful and gentle approach. Our lovely old dog Homer went to sleep peacefully in his own bed, surrounded by the people that loved him and a wonderful vet. Read more “Wonderful compassionate service”
Wonderful experience in such a sad time.
We made the heartbreaking decision to put our 16 year old beagle down last week.… It was an incredibly hard decision, but we are so grateful for the kindness and compassion of the Pawssum team. Dr Cooper was amazing; he talked us through everything with such a thoughtful and gentle approach. Our lovely old dog Homer went to sleep peacefully in his own bed, surrounded by the people that loved him and a wonderful vet. Read more “Wonderful experience in such a sad time.”
Thank you for your kind and caring service
Thanks to Pawssum and Dr Kel for your compassionate care in such a difficult time… for us at short notice. Our beautiful girl is now at peace x Read more “Thank you for your kind and caring service”
Thank you for your kind and caring service
Thank you to Pawssum and Dr Kel for your compassionate service to help our beautiful… girl be free from pain. Being able to provide this service at short notice provides comfort during such a difficult time. Thank you Dr Kel, it means a lot to us. Read more “Thank you for your kind and caring service”
Thank you Dr Kelly and team
Thank you!
very compassionate
Wonderful Service
Made a very hard day as peaceful as possible.
Dr Stephen
Easy to organize
Thank you
Mishka
Dr Stephen helped us say goodbye to our beautiful girl Mishka at home today. He… was so kind and informative and made what is such an emotional experience that little bit easier. Dr Stephen looked after our puppy with such care and compassion like she was his own. Thankyou so much. Read more “Mishka”
Losing our little boy
Mishka
Caring and compassionate
Very thoughtful, caring service
Kind caring service
Beautiful Emma
Beautiful service
Very thoughtful
Professional caring vet service
Dr Kel was professional, kind
Pleasant ending
Just wanted to say thankyou
Excellent Service
Viktory
Very compassionate
Dr Cooper was wonderful with our beloved April. All options were discussed thoroughly. Our beautiful… girl and us were treated with the utmost respect and care. She went to sleep in her own bed in her own home surrounded by the people who loved her. If there is such a thing as a good death, April had it. Read more “Very compassionate”
Very caring and professional.
An extremely emotional event was well managed by the team. Nothing unnecessary was said and… team was very calm, clear and understanding. Helped me focus on my pet. Thanks Read more “Very caring and professional.”
Fantastic service
Pawssum was fantastic to deal with and made the booking process of letting our family… dog go so much easier. I called around to a few local vets a day before a public holiday and wasn’t able to get anyone to do a home visit as all were fully booked, I wish I came across Pawssum earlier as Dr Beshoy came out in under 2 hours after I submitted the booking. Thank you Dr Beshoy for your extreme kindness and professionalism. You made a heartbreaking decision so much easier. Read more “Fantastic service”
Thanks Dr Stephen
We initially requested a Quality of Life assessment of our 12 year old GSD Xena… because we wanted to be certain there was nothing further we could do for her. Based on Dr Stephen’s assessment, we opted for euthanasia. Dr Stephen gave us options, and did not rush the process, however his assessment was clear which is exactly what we wanted. During the euthanasia process, Dr Stephen was extremely kind and patient, he made recommendations that would assist Xena during the process, and the way he treated Xena and the manner he spoke to her was lovely . Thanks so much Dr Stephen. You made a very hard process much easier, not only with your skills and competencies as a vet, but your kindness to Xena and her family as well. Read more “Thanks Dr Stephen”
Thank you
Very compassionate
Dr Jared was so caring and compassionate and our little dog Sammy had a lovely… peaceful end Read more “Very compassionate”
Dr kel was very professional
Dr kel was very professional and extremely caring made us fell so much better in… this difficult time with our dog pebbles would not hesitate in recommending her to any one for your services in the future
Thanks a lot
Bob Barnes Read more “Dr kel was very professional”
Friendly and caring
Our vet DR Shagufta was amazing. She explained the process to us and allowed us… the space to spend the last few moments with our beloved Moose.
Moose was able to be in our arms as he slipped to sleep. Moments later he passed peacefully. Dr Shagufta was compassionate and caring throughout the process. Read more “Friendly and caring”
Gentle send off
On Friday 12 April we said a very sad goodbye to our beloved fur baby,… Angus, at home. Dr Bahaa was kind, gentle and understanding which we very much appreciated at what was an extremely difficult and emotional time for the whole family. Read more “Gentle send off”
Emma was so kind
Emma was so kind and considerate to us and gave our dog, Missy, a peaceful… end. Thank you. Read more “Emma was so kind”
Review
Dr Tamara was very caring, arrived on time. Jessica had no idea she was being… put to sleep or being seen by a vet. Thoroughly recommend Dr Tamara. Read more “Review”
Dr Stephen was amazing
Dr Stephen was amazing when providing our dog Stiggy with a comfortable send off. He… was very understanding and sympathetic of our loss of Stiggy and could not recommend him enough! Stiggy was peaceful and made comfortable which made the send off feel right. Thank you so much Dr Stephen Read more “Dr Stephen was amazing”
Everything happened in a timely manner
Everything happened in a timely manner. Thank you
Wonderful service
Euthanasia
Helpful and caring result.
Grateful for the beautiful care
Very thankful for the gentle and understanding care given to us for the peaceful passing… of our beloved 17 year old dog Belle. Read more “Grateful for the beautiful care”
Highly recommend
The time had come for our 14yo little man, Teddy, to cross the rainbow bridge.
… /> It was a very hard family decision to make. He could hardly walk and had lost control of all bowel and bladder movements.
As Teddy was always anxious and scared of going to the vets, we had the vet, Dr. Beshoy, come to us.
Dr. Beshoy was very sympathetic, compassionate, professional and showed a lot of empathy to us and our situation. He was very respectful with Teddy at all times, which was of great comfort to us and also to Teddy, who was happy in his own home.
The lovely people at Pawssum kept me informed every step of the way either by text, email and even a phone call which I received at 9pm at night to go over Teddy’s plaque for his cremation urn.
Teddy has since been returned to us, hand delivered by, Pets to Rest, the cremation service used in this regard.
I cannot recommend both of these companies enough. Great service, professionalism and very respectful. Thank you. Read more “Highly recommend”
Excellent service
Dr Edward came to put my boy to sleep.
Very understanding and patient, explained… everything with compassion.
This is such a great service and saves a stressful trip to a clinic. Read more “Excellent service”
Thank you 🙂
Thank you Pawssum, From the first contact, the staff were kind and considerate of what… was a horrible time for our family and me. From first contact, the Veterinary consultation and the final appointment, it was seamless and made it far easier for us. Our Vet, Dr Kel, was the kindest and most supportive person, anyone could have wished for, her love and kindness to our Sammy, and the family members was outstanding. She explained every step so we were aware and went through a lot of trouble to ensure that we knew Sammy was comfortable. I would highly recommend Pawssum to anyone who has to go through this horrible time. Warmest regards, Jacqui Walsh Read more “Thank you :-)”
Recommended service
We were very happy with the compassionate euthanasia for our Shadow. It was very quick… and we believe that Shadow didn’t feel a thing. He went so peacefully. Read more “Recommended service”
Service was prompt and compassionate
Service was prompt and compassionate and our beloved family dog did not suffer. Thanks for… your assistance. Read more “Service was prompt and compassionate”
A heart felt thank you
A heart felt thank you to Dr. Tamara. It wasn’t easy to make the decision… to have Gizmo put to sleep after
17+ years. She was one of the family. It was a very sad time, but to be able to hold her while she passed away in her own home was very comforting. Dr. Tamara was amazing. Thank you for your kind words. We will never forget you Dr. Tamara….
Cathy and Brian Read more “A heart felt thank you”
Best possible service under difficult circumstances
Dr Bahaa was very compassionate and helpful during this difficult process. My best mate crossed… the rainbow bridge with genuine care and professionalism. Eternally grateful. Read more “Best possible service under difficult circumstances”
Very professional and very nice!
At peace!
I would like to thank the ladies I spoke to on the phone, they were… so helpful and thoughtful. Tamara ( the vet) knew the decision I had to make was very difficult but I knew I couldn’t let my Roxy suffer any longer. Tamara talked me through the whole process so I fully understood what was going to happen. Saying goodbye to my little Roxy was the hardest thing I ever had to do, Tamara was so kind and supportive and I appreciate her being there when I said goodbye to my Roxy. My thanks again to the staff at pawssum and Tamara. Read more “At peace!”
Compassionate Support
Dr Edward was incredibly gracious and kind in helping our sweet girl pass in peace.… His kind and thoughtful manner were truly a gift on the worst day of our life; explaining the process and compassionately guiding us through her passing provided reassurance and solace. Pawssum were able to arrange an emergency home visit within hours. Dr Edward’s compassion and grace were truly a blessing. Read more “Compassionate Support”
Julie and James were brilliant
A1 service
Emma came out and was so understanding, I cannot fault the service I highly recommend… pawssum thank you for being so caring x Read more “A1 service”
Goodbye Bailey
Dr Stephen gave our old dog Bailey a lovely quiet and peaceful death at home.… There was no distress either for the dog or for us. Thank you. Read more “Goodbye Bailey”
Thankyou for your service
Vet was very respectful
Respectful service for furbabies
It was time for my mate Poppy to say goodbye,something she and I did not… want to do but had to.
On a friends advice i rang pawssum and right away felt that Poppy would be respected during such a hard time.
Robyn that answered my call was respectful and so good in her care in making the appointments and explaing everything.
Vet Dr Edwaudo was prompt and so good in caring for Poppy during her euthanasia process and in his care for our situation.As my old girl was not very trusting i was reassured when she licked him and he made her relax and allow him to check her.He made me feel better for the decision that the time had come and he understood my tears.
The Animal Welfare League staff that collected Poppy for cremation were respectful of us BOTH also.
In such a difficult time all involved made it more peaceful and I can only highly recommend them all.
Thank you to all for your service that allowed Poppy and I to say goodbye at home with less stress than travelling away from home. Read more “Respectful service for furbabies”
Thanks for sending Emma
Dr Emma couldn’t have been better. We were under no pressure. It all happened when… we were ready. Thank you for putting our Doug the Dog at peace Read more “Thanks for sending Emma”
My heartfelt thanks.
Thank you so much for your Lovely Caring Help during our time of Grief
Thank you so much for Guiding through both times that we have had to say… Goodbye to our Darling Peekay in October and our Precious Tilly yesterday. We were raw with Grief and questioning what we were doing but Dr Sharmina gently helped us understand why and what and so we were able to gain a much Appreciated sense of Inner Peace that what we were doing was the right thing to do. Thank you so much Dr Sharmina and I am very sorry that I missed the Name of your Colleague who was as equally supportive and thoroughly professional. Now that we know that you do other Ver services we will be using You for all our Dogs- we thought you only did the Peaceful Euthanasia Services, Sincerely, The Tam Family Read more “Thank you so much for your Lovely Caring Help during our time of Grief”
Friendly and accommodating
Big thank you for making something that was extremely difficult an easy, simple process. From… the people I spoke to over the phone and Dr Emma who came to our home, you showed so much compassion and understanding and willing to help navigate this process as easy as possible for us while we were going through such a difficult time. As hard as it was to say goodbye to our Bella, we thank you! Read more “Friendly and accommodating”
Most appreciated
Excellent
Could not fault the vet he was so pleasant and does a very good job.
Stephen was professional and patient
Stephen was professional and patient while my family said good bye to Chubz.
It… was a difficult time and Stephen made the process easier.
Highly recommended!!
Thank you again Read more “Stephen was professional and patient”
Goodbye
Stephen was extremely professional and patient while we said goodbye to Ziggy.
It was… an intense and emotional moment and we were very grateful we could do it at home. Read more “Goodbye”
Highly recommend
The pawssum service was absolutely fantastic. There was a quick response from the first phone… call to the vet arriving at our house. Dr Shagufta was amazing- calm, caring and wonderful, explaining all steps. We didn’t feel rushed and even our children were included in a lovely and understanding way. What a great service all around in such a difficult time. 🐾❤️ Read more “Highly recommend”
Thank you Dr Emma
Thankyou Dr Emma. You were wonderful with both myself and our beautiful boy. He’s at… peace now, no longer in pain. ❤️ Read more “Thank you Dr Emma”
Dabs
Thank you so much for your help with Dabs on the weekend… please extend my… sincere thanks to Dr Bennett for his wonderful care. Kay Sheridan Read more “Dabs”
Brooklyn Talbot-Pai
A very professional and sympathetic service
Making the decision to say good bye to my best mate was extremely difficult, the… thought of having to take him to the clinically cold environment of a veterinary clinic was not an option I could deal with.
Pawssum provided a very professional service in my house, my boy passed in his home, on his favorite mat with no stress surrounded by those who loved him. I am very grateful Read more “A very professional and sympathetic service”
Leo Brooks
The respectful and caring manner of all staff concerned made a horrible situation less traumatic… than it may otherwise have been. Dr Peter in particular was outstanding and we can’t thank him enough. With best regards and much appreciation
Beryl Brooks Read more “Leo Brooks”
Thank you!
Dr Stuart was great. He made a horrible moment as good as it could be..… he was very calm and softly spoken but still explained everything that was happening and was going to happen. After it was done he quietly slipped away and left us to grieve. Many thanks. Read more “Thank you!”
Harley
Appreciated the direct answers
Appreciated the direct answers to our questions and ease booking with Pawssum in a difficult… situation compared to other services who were unclear and ambiguous, often giving the impression they were trying to take advantage of our vulnerability. The agent we spoke with was patient and did their best to support us with making the booking. Thank you. Read more “Appreciated the direct answers”
Highly recommended
It was a very difficult time for us but Dr Beshoy was so gentle and… caring with Mook, our 13 year old staffy. She passed peacefully and we are very thankful. Read more “Highly recommended”
Excellent service.
Excellent service. Dr Nick was kind and compassionate to both us and our dog. Our… dog passed very peacefully and the whole process was a positive experience given the circumstances. I would definitely recommend and use this service again should we need it in the future. Thank you. Read more “Excellent service.”
Professional service
The service we received for our gorgeous dog Earl was nothing short of excellent.
… Dr Stephen was so thoughtful and gentle and put my partner and I at total ease .
The passing was so painless and done with total respect ,we couldn’t have asked for anything better.
Thankyou so so much Pawssum 👍👍 Read more “Professional service”
Pawssum were really good
Thank you
We knew that the time was coming when we would have to face the reality… that it was time for our beautiful little 16-year-old dog to leave this world. We hoped that she would go peacefully in her sleep but of course that never happened. Phoebe was so nervous about going to the vet, so we decided that we would use a home euthanasia service. We are so glad that we did. Dr Stephen came to our house at 11.30 at night to help Phoebe pass away peacefully. She was so calm after the first injection that having the final injection was easier to cope with. Phoebe passed away peacefully in my arms. Dr Stephen was such a kind and considerate person. He made us feel comfortable with the whole process and we cannot thank him enough for his support. I would certainly recommend Pawssum. At a time when you are very emotional, the service and support was excellent. Thank you. Read more “Thank you”
Thank you for sending Dr. James
Dr Tamara – thank you
Dr Tamara attended the home for a peaceful dog euthanasia for my beautiful, nearly 12… year old Pup, Kade. It was an incredibly difficult time and the way in which Dr Tamara treated the already delicate situation with kindness and compassion was just what was needed. Read more “Dr Tamara – thank you”
Caring services
Excellent service
Excellent service
Saying goodbye is hard
For what is definitely the hardest most painful thing I have ever experienced in my… life Dr Bahaa was extremely compassionate and went out of his way to try and make the experience as comfortable as possible. He treated my baby boy Douglas with the utmost respect and explained everything that would happen so there were no surprises. I was also given as much private time as I wanted and in no way felt rushed. I’d also like to note that for personal reasons I chose to take Dougie into the clinic and Dr Bahaa was only to happy to accommodate me with any thing I wanted that was going to help me with this devastating time. If you are reading this because you are weighing up your options I would not hesitate in recommending their services. Read more “Saying goodbye is hard”
I am so grateful my
A dignified ending for our boy
We had to have our beloved husky put to rest due to illness, he was… well cared for and went so peacefully. It was done with dignity and respect,
Thank you, our boy got a dignified ending and is resting peacefully in the great beyond. Read more “A dignified ending for our boy”
Saying goodbye to Hugo
Dr Stephen was so gentle, compassionate and considerate whilst we said goodbye to our beautiful… family dog Hugo. As far as the service we received we couldn’t have asked for more. Thank you again Dr Stephen. Read more “Saying goodbye to Hugo”
5 stars
Thank you so much.
Dr Stuart was amazing and treated the whole procedure with… compassion and understanding. My big dog was never stressed and went to the next world without any stress Read more “5 stars”
Feedback
Dr Stuart was very kind and thoughtful
Very pleased with Dr Bennett
Very pleased with Dr Bennett who helped to euthanize our beautiful pet dog, with empathy… and kindness. Definitely recommend this service. Read more “Very pleased with Dr Bennett”
commendation for Dr Edward re care of Storm Smart 22/10/23
We would like to give a recommendation to Dr Edward and your team for the… care of our very loved pet greyhound Storm Smart on the 22/10/23. On the 21st October our dog Storm lost the use of his back legs and was unable to walk or stand. He had quiet a few health problems one being kidney disease and was on a lot of medication. He was then being currently treated by the Austin Vet Specialist at Mile End who were monitoring him closely with scans, blood tests and medication. Storms legs went on him on a Saturday morning around 9.30. We rang our local vet and they said they were full and to try another vet. We rang another vet and they said to bring him in using a towel. He was in so much pain we could not move him or use a towel as he weighed 40 kilos.No one suggested a mobile vet or could help us further. We searched online and found your company and made an appointment for him which was 10 am the next day. Dr Edward arrived promptly at 10am and quickly assessed the situation. Storm’s condition, age and medication and agreed that the best thing we could do was put Storm down. He advised us that Storm would have no real quality of life. We would like to thank him so much for his very caring and professional manner. What a lovely caring vet. We are so glad we found your company and highly recommend you. Very professional and cannot thank you and your team enough. Read more “commendation for Dr Edward re care of Storm Smart 22/10/23”
Word of mouth recommendation is a quality one
Following up on a recommendation for Pawssum services from a neighbouring dog lover has given… our darling dog, my true best four legged friend peace at last. Knowing she could be put to rest at home with her family, removed the distress for me and the vet lived up to my expectations in every way possible. Compassionate, professional and and did the very best euthanasia service for my dog, Hope. I recommend Pawssum and the consultation provided by the vet with my whole heart. Read more “Word of mouth recommendation is a quality one”
Beautiful experience
The experience we had with your team was beautiful given the circumstances. Both the lovely… vet and the staff on the phone were so compassionate and respectful.
Thank you for supporting us through this very difficult time 🙏🏼🐾 Read more “Beautiful experience”
Great service
The decision that it was time for my elderly dog to go was the saddest… thing ever.
Thanks to Dr Tamara and Pawssum for making this a peaceful passing and a little easier xxx
Would highly recommend this service. Read more “Great service”
It was very difficult for us
It was very difficult for us. The vet that was sent to us was fantastic,… he was so caring
And understanding. He made sure that my dog was relaxed before he was euthanised. Thank you for your help. Read more “It was very difficult for us”
so grateful
Dr Bahaa came to our house , having booked him in the month before, I… was terrified, I knew it was our only choice, he was perfect in everyway. Gave me and the grandkids time, we never felt pushed, Maggie had some chocolate smarties. She was delivered to us a week later. Beautiful framed paw print, and other things as keepsakes, much appreciated, again thankyou very much Read more “so grateful”
This difficult time made easy
This difficult time was made as easy as possible for us. Emma was absolutely lovely.
Peaceful
Our baby Holly had a peaceful passing in her home . Dr Beshoy was caring… and allowed us the time to say goodbye to our girl. They are handling everything for us. It’s a nicer experience than a cold veterinary office. Read more “Peaceful”
Brock’s passing at home
Pawssum answering the phone at 6.30am Sunday morning was a blessing as it was an… emergency. Dr Beshoy was considerate, kind and gentle. I’m so relieved we could say goodbye at home, it’s such a distressing experience, being at home with our own blakets and toys was important. Dr Beshoy wrapped him with his ball, lamb and bear and carried him out like a baby. Read more “Brock’s passing at home”
Pawssum were very easy to deal
Pawssum were very easy to deal with and very compassionate.
Dr Tamara was amazing… and very
Kind to my Bella and myself.
Highly recommend Pawssum Read more “Pawssum were very easy to deal”
Good service and compassionate
Great service and compassion. Communication was very good. Made it easy to say goodbye thank… you. Read more “Good service and compassionate”
Amazing service and compassionate
Thank you for a compassionate and thoughtful experience. Dr Cooper showed empathy & kindness to… us & our pet & explained everything as he went along. It was peaceful and there was no trauma for anyone involved and he treated our pet with so much kindness & tenderness. Highly recommend this service to anyone who requires it. Read more “Amazing service and compassionate”
Great service, showed compassion
Great service, showed compassion and treated our little one with respect through the whole process
Lovely vet
We had Dr Stephen visit to help us say goodbye to our WGS. We had… a few questions and he was incredibly patient and kind. He was very knowledgeable and sweet with both our sick dog and our (lovely but annoying) husky who wanted his attention. He also took the body out to the car so we didn’t have to see her once she’d been moved, and was just incredibly considerate. Read more “Lovely vet”
Thank you Pawssum
Thank you for providing such a quick and simple service to assist in a hard… time. Tracey was caring, kind and knowledgeable, as well as very clear about processes and costs during booking over the phone and Dr Kel was overwhelmingly wonderful throughout the euthanasia procedure, she brought a sense of peacefulness with her through the door. Will thoroughly recommend Pawssum. Read more “Thank you Pawssum”
Dr Cooper was so nice and very compassionate
Thank you
Dr Bahaa was very compassionate and caring not only for our old dog but for… us as well. Read more “Thank you”
Very kind and compassionate help
My beautiful dog had leukaemia and started to rapidly decline after hours. Two vets attended… the appointment and we’re very accommodating and supportive with the hard decision that had to be made. Dr. Sharmila took the time to ensure I understood the process and was very reassuring and kind. She made a huge difference in what was such a hard time. I am very grateful. Read more “Very kind and compassionate help”
A difficult situation made easier
Dr Pete was very caring and respectful, he explained the entire process as we went… along and made sure everything was the way we wanted it. We would highly recommend. Read more “A difficult situation made easier”
Outstanding care and service
Beautiful Sweet Loving Wilson
At such a difficult time, thank you Dr Beshoy for helping our beautiful girl over… the rainbow bridge. My girl passed quietly, calmly, peacefully and for that I thank you. Your compassion and care showed to us was lovely. The aftercare service was more than our expectations. The package I recieved my girl back in was absolutely beautiful. Thank you again. This service is gold. Miss you my girl RIP love Read more “Beautiful Sweet Loving Wilson”
For Reggie
Thanks to Dr Beshoy for sending our boy over the rainbow bridge. It was the… hardest day we have had in a long time, the process was explained and not rushed. Run free dear Reg, we love and miss you terribly. Read more “For Reggie”
Dogs long sleep
Got to be the saddest day we’ve had in a while ,but our lovely
… Vets were there and explained the process and eased our pain
We got to say AAA plus
These guys are great Read more “Dogs long sleep”
Peaceful end of life
Thankyou Dr Laurel and Pawssum for such a smooth and stress free process. Our 15… year old boy was looked after until the very end with Dr Laurel explaining step by step. She was caring, gentle and allowed us the time to say goodbye. What a peaceful end of life for our beloved dog. Thank you. Read more “Peaceful end of life”
Euthanasia Service
When the hard decision came to put our beautiful dog down. We chose the home… service from pawssum. The vet that came out was lovely and caring and explained the whole process for us and then gave us time to say our goodbyes. I found pawssum easy to deal with and very caring. I highly recomend them. Read more “Euthanasia Service”
Thank you for your professionalism
Thank you for your professionalism and kindness during a difficult moment for our family. Your… staff were so attentive, responsive, and empathetic throughout the whole process. We would highly recommend your service. Thank you. Read more “Thank you for your professionalism”
Very professional and empathetic.
Very professional and empathetic.
Compassionate and gentle
Dr. Beshoy was wonderful in helping us assist our Pug Nibbler across the rainbow bridge.… Gentle and compassionate, he was very obviously sympathetic to our strong emotions on the day and he treated our boy like he was his own. I cannot thank him enough, he made a day that was always going to be heartbreaking just that little bit more bearable. Read more “Compassionate and gentle”
Genuine and Gentle
Pawsumms is the most wonderful service.
To have Dr Tamara come to our home… took away the clinical aspect and it was a more relaxing experience for Ethan our 15 year old spoodle and our family . Dr Tamara came out and watched Ethan for quite a while ,I had asked for her to come for a Quality of life assessment She had seen him a few times towards the end.
Sadly it was time to let Ethan pass.
I had asked for Dr Tamara there was no other vet I wanted at this incredibly sad time in our lives and am grateful that she was so patient and genuine. I’m so glad I chose a home passing it was also very special. Read more “Genuine and Gentle”
Highly recommend Dr Beshoy
Dr Beshoy was very patient and understanding with both my Rosie and myself. As hard… as the process was to say goodbye, Dr Beshoy was able to give my much loved Rosie a very peaceful departure to doggie heaven. Read more “Highly recommend Dr Beshoy”
Thoughtful and Kind
Dr Stuart was so compassionate and gentle during our quality of life assessment and then… enabled us to provide a peaceful loving goodbye to our beloved Labrador, when the time was right. Highly recommend this service as a stress free way for our pets to be offered quality care. Read more “Thoughtful and Kind”
Peaceful
Thank you for excellent, kind and professional service throughout Dani’s journey. We can not fault… the service we received and will be always greatful for the kindness Dr Kel provided to us all. Read more “Peaceful”
Thank you, Dr Kate
I would highly recommend this service. We are extremely grateful to Dr Kate for helping… us through this difficult process. She was very compassionate and understanding of our grief and answered our questions and explained everything. She gave us all the time that we needed to prepare ourselves for saying goodbye to our beautiful boy, Murphy. Thank you, Dr Kate. Read more “Thank you, Dr Kate”
The compassion and care
The compassion and care shown by the vet during this sad time was appreciated, would… highly recommend to anyone who is having to say goodbye to their fur family member. Read more “The compassion and care”
Calm and peaceful send off for our beloved dog
Thank you to Dr Stephen who made the whole process so calm and professional and… personal.
I am so glad that I made the decision to have Dr Stephen come to our home where our dog felt most comfortable.
It was a very emotional day however using pawssum made the end of life for our dog a lot less stressful and very calm. I highly recommend this rather than driving to the local vet.
Thank you Dr Stephen and pawssum 🙏🐾🙏 Read more “Calm and peaceful send off for our beloved dog”
Beautiful at home send off for our beloved Moses
Thank you for a very calm yet sad situation for our dog. It was the… best feeling knowing that he had me by his side as he passed.
Highly recommend 🙏 Read more “Beautiful at home send off for our beloved Moses”
Couldn’t ask for better
The whole process was very professional and compassionate not only to me but also to… my boy rocky and i was so glad i chose for him to go peacefully at home. Read more “Couldn’t ask for better”
Excellent
Best service, Thank you.
Dr Stuart, you are such a kind and empathetic Vet. Thankyou for making Oscars passing… easier. Highly recommend Pawssum as a very professional well run, friendly business. Thank you very much. Read more “Best service, Thank you.”
Wonderful and Compassionate
The booking process was so easy, the girls on the phone and email were caring.… Dr Kel was just lovely and she provided her services with gentleness and kindness. If you need to utilise this service don’t even hesitate to use Pawssum. Thank you so much. Read more “Wonderful and Compassionate”
Dr Stuart was so gentle
Dr Stuart was so gentle with our lovely Peppa. Talking to her and preparing her… for every step of her peaceful euthanasia at home.
This was also very reassuring for us to know what would happen.
From the first phone call everyone was kind & compassionate to our situation. Read more “Dr Stuart was so gentle”
Minnie
Nadine was fabulous. Customer service from pawssum was wonderful and prompt. I wld highly recommend… pawssum. Read more “Minnie”
Very respectful and professional.
Very respectful and professional. Thank you for everything. Too sad today more now but feel… very grateful to dr Lauren . Read more “Very respectful and professional.”
Kellie was supremely professional
Kellie was supremely professional and punctual and that made the process extremely stress free. She… made us feel at ease and our beautiful dog left us peacefully and calmly. Read more “Kellie was supremely professional”
Such Empathy
From the booking through to Dr Pete coming to euthanise our bestest boy, the empathy… and care was amazing! Well worth the cost to give a precious family member the best send off possible without stressing him out. Read more “Such Empathy”
Dr Stuart was very mindful
Dr Stuart was very mindful of my stress and treated Bella with gentle care. Thank… you . Read more “Dr Stuart was very mindful”
Loving care 100%
Thank you for your lovely
Thank you for your lovely but very sad service .
An Angel for Rosie
Lilly
Thank you so very much for being understanding
Dr Edward was absolutely amazing
… It was done on Lilly / our terms
Dr Edward treated both Miss Lilly and our family with the upmost respect and dignity
I couldn’t have wished for a more peaceful ending for our Miss Lilly
Thank you again I appreciate everything that you have done for us / Miss Lilly
❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️ Read more “Lilly”
Blessed
The vet was amazing. My rottiweiler would not settle and the vet peter just persisted… and we finally said goodbye. I’m forever grateful for his efforts. I feel my prayers were answered with this vet. Thank God and thankyou Read more “Blessed”
So kind
So compassionate and caring
Called on a Sunday evening and had a vet here… in just over an hour to peacefully put my dog to sleep. Read more “So kind”
Amazing
It’s was such a hard time in our family at this very sad time and… Pawssum made this time very easy 1 phone call and everything was organised we had Pete the vet come to our home and he was truly amazing gentle with our fur baby and also our feelings explained everything before he did it and our whole family was around our boy when he passed in the comfort of our own home I couldn’t have asked for a better way to say goodbye
Thankyou for making it just that little bit easier Read more “Amazing”
Dr Stuart was lovely
Dr Stuart was lovely with our dog very gentle.
Thank you
I just want to say thank you to Dr Edward for being so gentle putting… my dog Chess to sleep when it was such a traumatic event.
I was concerned ringing such a big online company but it had come with recommendations and I was so grateful I could make a booking so quickly and easily in the evening. Thank you again ❤️ Read more “Thank you”
Nala 16 year old Am Staffy Awesome Girl
Pawssum Staff on the phone were very compassionate and very helpful showed empathy and very… delicate The Vet Dr Bahaa that came to my home was absolutely amazing spent time examining and explained every thing very caring and loving and compassionate towards my Girl Nala and myself it was heartbreaking decision to have her rest now in peace thank you to all involved just waiting now for my Girls Ashes to be brought back home to us Read more “Nala 16 year old Am Staffy Awesome Girl”
most compassionate
All I can say is Doctor Stephen is one of the most compassionate and understanding… person doing this absolute heart wrenching job. Please thank him for me Read more “most compassionate”
To have my little lulu
To have my little lulu after 16 years go so peacefully at home in her… bed was what we wanted for her .. so Thank you dr Singh for bieng so caring and understanding at such a difficult time. Have the highest regard for this company and highly recommend them Read more “To have my little lulu”
Corona’s Last Day
Dr Beshoy was very compassionate and understanding of our grief. This certainly made the entire… process much more bearable for our family. Thank you Read more “Corona’s Last Day”
Exceptional service
Kind and caring service
Very happy with the service
Compassionate Service
Compassionate Service
We had to say goodbye to our beloved dog diesel this was… extremely difficult. However due to the kind and compassionate service of Dr. Beshoy it all went extremely well. Specially for the other pets that we had in the home. They understood that this was the last time does we’re going to see diesel and it was such a beautiful thing that we had to do it at home, and I found it was more calm and relaxing being in he’s own environment. Read more “Compassionate Service”
Outstanding
Dr Stuart visited my home and saved me the dreadful visit to the vet to… put my beloved Snoopy to sleep. My family was with me and Snoopy was able to lay on my lap, with my other dog beside. It was respectful, calm, dignified, kind and quick. Dr Stuart was gentle and empathetic. I would not hesitate to use this service again and would completely recommend it to anyone in this terrible situation. Thank you Dr Stuart, I am so grateful to you. Read more “Outstanding”
Pawssum service
Vinny
Barney
The vet was excellent
Thank you for a gentle, respectful passing
Dr Stephen attended our elderly dog in her final hours and was so empathetic and… kind. He spoke softly and gently to our girl and to our family and gave us all the time we needed to say goodbye. She was never frightened or nervous during the whole procedure. It was the most peaceful and lovely way to farewell our faithful friend and for that we will always be grateful. We can not recommend this service highly enough and send thanks to each member of the team whom we dealt with for their compassion and care. Read more “Thank you for a gentle, respectful passing”
Dr Peter was incredibly professional
A peaceful death
Absolutely Fantastic
Prompt service
The most beautiful calm send off
Excellent service
Dr Stuart was amazing
Excellent service and very compassionate.
Excellent service and very compassionate. Highly recommend.
Doctor Stuart was amazing.
Thank you all… Dr Edward is a REAL ANGEL
Peaceful farewell for beloved pet
Dr Stuart. Thank you for your compassion and professionalism
Special Thank you!
Dr Beshoy was very gentle.
Dr. Kel was fantastic.
We were blown away!
Thank you to Dr Stephen
Thank you!
compassionate and professional
Dr Katie
So incredibly grateful to Dr Katie for the beautiful care and love she showed to… our little Oscar. Dr Katie took time to hear a little about Oscar and the sweet cheeky boy he was and sharing our laughter and celebrating his life as he ate his treats before falling into a deep sleep. We weren’t rushed for the final step giving us plenty of time to gently stroke his head and kiss him goodbye. The whole process was done with enormous love and compassion and left us feeling uplifted in his gentle passing. Thank you Dr Katie from the bottom of our hearts. A truly beautiful person. Best wishes for your op! 😜 love Kerry and Mariah. 💜 Read more “Dr Katie”
Oscar
Thank you to Dr Katie who came to our home and instantly felt like family.… With the utmost compassion and empathy to our distress, she put us at ease and comforted us over our decision, assuring us it was the right decision for our darling Oscar. Through tears there was laughter as we shared our stories of his adventures, his charm and funny character. Dr Katie treated Oscar like her own and shared treats (his favorites) while gently putting him in a deep sleep complete with a little snoring. We weren’t rushed but took all the time while he was still with us to cuddle and kiss him his last goodbye before it was time to put on his angel wings and leave us to his happy place.. a cafe in heaven with lots of treats 🙂 Dr Katie you are one beautiful human and we can’t thank you enough for giving us all the time we needed to say our goodbyes. All our love Kerry and Mariah (McDougall) xx Read more “Oscar”
Caring Vet
The vet was very compassionate
Excellent service, would highly recommend.
Very understanding Vet
Excellent Service Provided
Caring and compassionate
Excellent Service
I was very impressed with the professional service provided by Pawssum for the end of… life of my beautiful fur baby Crispin. The team were all very understanding and sympathetic in having to deal with a weeping owner. Wonderful Dr Beshoy was the loveliest vet I have ever met. He was very compassionate in the way that he attended to Crispin. I will most definitely be using Pawssum when I eventually get my new fur baby. Not too sure when that will be but hopefully not too long.
A very big heartfelt thanks to all the team at Pawssum including Dr Beshoy. Read more “Excellent Service”
Extremely compassionate and professional
Caring and compassionate
Very caring and considerate
Peaceful euthanasia
Best possible
I was very glad to be able to access this service promptly at a very… sad time. All information was clearly explained and I was grateful that it went smoothly. Appreciated the cane basket provided for removal. Thank you Read more “Best possible”
A very peaceful ending
I was really impressed by the way that the vet explained everything to me. The… whole experience was very calm and peaceful. I was really dreading the ordeal but Dr Baahaa was really nice and sympathetic. Thank you for making it so easy for both Budda and myself Read more “A very peaceful ending”
Beautiful send off
Goodbye Sophie
Understanding-Kind-Caring
Everyone involved in helping us say goodbye to our best little mate, Albert 🐾were all… so very kind and helpful. The lovely Grace on the phone when organising everything. Dr Kel, ensuring Albert was comfortable and the wonderful Kathy who returned Albert with his little paw and nose prints.The whole experience was dealt with respect, compassion and kindness. Thank you ☺️ Read more “Understanding-Kind-Caring”
Compassionate Vets
Absolutely amazing.
A peaceful goodbye
Our beautiful boy decided he was ready to leave Sunday evening. We wanted to make… Billy’s last moments as peaceful and comfortable as possible. Our regular call out vet was not available, however Pawssum answered and were able to get out to us within the hour. Dr Nicholas was very reassuring. He explained things as he went and was both very professional and empathetic/gentle. Dr Nicholas was surrounded by 6 crying adults, and deserves to be commended on the way he handled such a difficult situation. Such a difficult task, but he made Billy’s final moments peaceful, in his own home and surrounded by his family. It really means a lot that Pawssum and Nicholas were able to give our beautiful Billy boy the opportunity for the calm, gentle, loving ending we wished for. Thank you so much. Also, for anyone wondering, the service was very reasonably priced. We would have paid anything to make sure Billy got the best care possible, but we were nonetheless impressed by the cost, especially for an after hours Sunday home callout & private cremation. Thank you again, it means the world to us. Read more “A peaceful goodbye”
Highly recommend
Our vet was so kind and caring. We were not rushed at all. To be… able to stay in your home environment is so much better for your pet and your family. Read more “Highly recommend”
Peaceful euthanasia
Thankyou for your compassionate service.
The vet that attended my home was amazing.
Chester
Can’t speak highly enough of the service provided by Pawssum and the visiting vet Dr… Shadi.
He was kind and caring when we had to put our beautiful boy to sleep.
In this extremely difficult time he made the experience easier for us. Thank you. Read more “Chester”
SAFE JOURNEY
We were so grateful to have a lovely vet sunny morning and out in the… garden what a queens passing for our little staffy girl,
the friend to all, now chasing seagulls and being welcomed by Wednesday her lab sister.
thank you Read more “SAFE JOURNEY”
Thank you Dr Beshoy was
Thank you Dr Beshoy was kind & compassionate & didn’t rush us. It was devastating… & heartbreaking to lose our fur baby but he went peacefully. Read more “Thank you Dr Beshoy was”
A peaceful euthanasia
Thank you Dr Celeste -you made it such a peaceful experience. My husband said you… were the best vet he’s ever dealt with. Read more “A peaceful euthanasia”
Beautiful pet euthanasia experience
Dr Katie
Amazing Service
Dr Avi and Pawssum staff
Dr Avi and Pawssum staff were amazing we had to put our beautiful boy to… sleep with much regret and sadness and they helped us through the process! Unfortunately there was no magic bullet for heartbreak
Victoria and Mojo😢 Read more “Dr Avi and Pawssum staff”
Peaceful Euthanasia
Caring and compassionate
Very peaceful experience
Wonderful Vet Doctor
Our darling dog Sasha was in much pain that afternoon, before a public holiday. When… no other Vet was available, not even our house Vet, the Pawssum Vet, Dr Stuart, came around that night to assess the situation. Dr Stuart was so pleasant, calm and patient. The decision had to be made to put Sasha to sleep which was very hard for me. I will recommend Pawssum to every pet owner, and if I have a dog again will use their services for dog consults.
Thank you Dr Stuart and Pawssum Team. Read more “Wonderful Vet Doctor”
A peaceful goodbye
Thank you. This was such a gentle and dignified way to say goodbye to our… very old and sick doggie family member. It was such a relief to be able to hold him in our arms in his own home. The whole process was warm and caring. I cannot recommend this service more if you are in need of it for a much loved pet. Read more “A peaceful goodbye”
Compassionate and caring
Dr Bahaa was so kind and compassionate, he helped our beloved Abbie pass over peacefully… surrounded by her family in her favourite spot as the sun set. Read more “Compassionate and caring”
Thank you so much for
Thank you so much for your kindness and support and care with hoii and my… family
Just made it very special coming to visit Hoii at my home and putting hoii to sleep without stressing her
I will recommend you to every one I know when there fur babies need help
Thank you so much
Regards
Maree white Read more “Thank you so much for”
Thank you
Unfortunately, we had to say goodbye to our beautiful boy last night, Dr Stuart was… so incredibly kind and caring. He was so very kind to our boy, and to us all. He made a day that was incredibly hard for us, just that little bit easier.
Thank you Dr Stuart for being so kind, it meant a lot. Read more “Thank you”
Pamuk
Thank you for your services the great way to say goodbye to my dog 🐕❤️
Great service in a difficult time
The last moments with our special boy were so difficult but our attending vet was… so gentle and understanding. Our Buddy was treated with care and respect and passed at home in our arms. A truly special service. Read more “Great service in a difficult time”
Compassionate and Respectful
After our beautiful and much loved old Great Dane began to rapidly and quite unexpectedly… decline on a Sunday we were faced with the decision of choosing a peaceful end of life for her. Right from the very first call to Pawwsum when Mae answered she was so caring and extremely professional. Dr Beshoy who made the house call was so respectful, compassionate, gentle and couldn’t have asked for a more dignified experience. We are so grateful. Read more “Compassionate and Respectful”
Calming
The vet had the most calming voice and was the most respectful man.thank you very… much.you made the experience so much easier. Read more “Calming”
Erik Hristovski
Dr Stephen was incredibly compassionate and professional in helping us say goodbye to our dog,… Ben. He made sure we knew what was happening at every stage of the process and let us take the time we needed to let Ben go. Dr Stephen and Pawssum made an impossible decision feel very possible, and I will always be grateful for their support, diligence and compassion. Read more “Erik Hristovski”
I was quite satisfied with
I was quite satisfied with the service provided, the attending vet was very caring and… understanding Read more “I was quite satisfied with”
Vet Stuart, thank you soooo much.
The kindest, most compassionate vet I have ever encountered. his handling of the sad goodbye… to Banksy, our beloved golden Retriever, was exemplary. 6 STARS to you Stuart. Thank you. The Smiths Read more “Vet Stuart, thank you soooo much.”
Excellent Service
Thankyou for looking after Eddie
Thankyou for looking after Eddie it was a hard choice but I know he went… peacefully in your caring hands. Having come to the home made the decision so much easier. Read more “Thankyou for looking after Eddie”
Dr Nick Tan came to
Dr Nick Tan came to our house yesterday to perform home Euthanasia our beloved pet… dog Charlie
He was fantastic and very respectful in the time that he spent with us. thank you Read more “Dr Nick Tan came to”
Gentle and respectful
Loosing a pet is painful but we were very grateful for Dr Beshoys kind, experienced… and dedicated approach which helped our dog to be as calm as possible throughout. Read more “Gentle and respectful”
Peace for Mollie
Very caring and compassionate
Peaceful goodbye for Nipper
My father was entering palliative care and could not take his old dog. We were… so relieved to give Nipper a peaceful goodbye. Dad was able to farewell Nipper and four days later passed away himself. I really believe Nipper’s peaceful end helped Dad with his own passing. Nipper and Dad’s ashes are now together. Read more “Peaceful goodbye for Nipper”
Peaceful Goodbye to our beautiful girl
Thank you for helping our beloved Maggie across the rainbow. We appreciate the kindness and… compassion you showed us throughout the whole process, from the first phone call to the visiting vet to the aftercare and cremation arrangements, it made this very difficult time a little easier knowing you were all feeling our grief. Thank you again. Read more “Peaceful Goodbye to our beautiful girl”
Highly recommend
Peaceful and respectful
This is a time that no one wants to go thru- the day our gorgeous… fur children cross to the other side. To make that phone call is the hardest. The understanding and compassion on this journey is comforting ,professional and respectful. The reassurance that my decision is about compassion not guilt – made me feel that I had made the right call😢 Read more “Peaceful and respectful”
Peaceful ending
Dr Sugamar was respectful, efficient
Dr Sugamar was respectful, efficient and supportive.
Thank you for helping us through our… gut wrenching decision. Read more “Dr Sugamar was respectful, efficient”
Compassionate and professional service
The services we received when we had to make the heartbreaking decision to say goodbye… to our beloved dog were absolutely incredible. Thanks to this service the stress of going to the vet surgery was removed for our beautiful girl, and we were able to say goodbye in our own home privately and in comfort. The vet was compassionate and caring, and the people who collected her for cremation were gentle and showed the utmost respect. Read more “Compassionate and professional service”
Peaceful end for beloved tyson
So grateful
Caring service
We found everything caring and respectful thankyou
Compassionate Care
Thank you for providing an efficient, professional, and thoughtful service at a very distressing time… for us.
Our 18 year old Sammy became ill very quickly on a Friday evening.
Within an hour of our first contact, vet Elena was at our home and helped our Sam peacefully on his way.
At every step of the way communication was very clear and delivered with compassion.
Thank you.
Carmel, Bruce & Sam Read more “Compassionate Care”
A very professional and compassionate service
A peaceful passing
Vet was so considerate, gentle and caring when he put our old sick dog down.… It was a beautiful send off. We would have given or a 5 star review. But we had booked our vet for a certain time 2 days beforehand. As we planned to make our dog’s last day go smoothly, but through no fault of his own, our vet had to deal with an emergency. We hope the animal was saved. But we had no choice but to wait between 1-1.5 hours for him to arrive. Apart from that we would definite consider using PAWSSUM again. Thanks for making my dog pass with dignity & peace. Read more “A peaceful passing”
Very compassionate!
A Very Caring Service
Dr Tamara helped us to say goodbye to our beautiful 15 year old spoodle Eddie.… She was extremely calm and caring and explained the whole procedure beforehand and during and made a fuss of our little man. Eddie remained calm and at peace being in his own environment and surrounded by his loved ones. Thank you Dr Tamara. Read more “A Very Caring Service”
Euthanasia service
Hi,
Dr Henry came to see Bella on Monday evening, January 30th. He was… extremely professional, and took the time to properly explain the procedure and the effects and likely outcomes. The procedure went very smoothly, and while it was extremely sad to have to put our dog down, it was done with care and skill. Bella passed on quickly, surrounded by those who loved her. Thank you Patrick Morgan Read more “Euthanasia service”
Much Needed Service
Pawssum made a tragic decision day so much less stressful for me by allowing me… to request a vet for later the same day at short notice so I could focus on spending the remaining hours with my beloved baby instead of trying to call around various vet practices. Dr Tamara was incredibly compassionate, gentle and respectful. I will always remember the space she held for me and Vince as he passed away to fly high. Read more “Much Needed Service”
Merlin
From the moment I called, your service and follow up was quick and efficient and… went above and beyond
I am really grateful for the kindness which we received from everyone we came in contact with
Dr Beshoy was amazing
I thank you on behalf of Merlin and all of us for helping us through a very hard time Read more “Merlin”
Caring and compassionate
Compassion and care
Dr Sugumar was very caring and helped comfort us on a very difficult day. Our… little man was so comfortable as he passed, nothing like the anxiety he used to feel going to the vet. Thank you so much. Read more “Compassion and care”
Fast friendly reliable
Reliable and super friendly service
Made the last moments of my baby boy peaceful… and comforting
With reliable pricing
Would highly recommend Read more “Fast friendly reliable”
Peaceful farewell
We had Dr Bahaa come to our home to give our final farewell to our… beautiful Boxer Ali. He was so lovely and sensitive but also professional and made sure that we all understood what was being done and walked us through it from start to finish. He gave Ali the most respect and love while he was there and we could not be more grateful with his service. Read more “Peaceful farewell”
Humane Euthanasia
Dr Bahaa was very kind and gentle with my beautiful girl, Chloe as she was… put to sleep peacefully. It was a difficult decision make, but I know it was the right one for Chloe. Read more “Humane Euthanasia”
Kind & Caring
Dr Bahaa was very kind & gentle with Kobe and the fact that he was… able to end his journey at home where he was happy & comfortable was the best possible outcome for us all. Read more “Kind & Caring”
I’m so glad you came
I wish we had known
I wish we had known about home euthanasia for our previous pets. It was such… a peaceful process for our beloved Indi and that made saying good-bye to her much easier. Thank you Kel Read more “I wish we had known”
Dr Kel was absolutely amazing!
Dr Kel was absolutely amazing! She talked with me while she was preparing my dog… to be put to sleep so that i could be strong for him. Once the procedure was over she comforted me and made sure i had support available. She was sympathetic and also reassuring that we were making the right choice. Read more “Dr Kel was absolutely amazing!”
Very caring vet
Thank you for the care you gave our dog Bailey. Honest and compassionate we thank… you. Lisa and Tony Read more “Very caring vet”
A very kind and caring vet
We were able to book a vet so quickly. Dr Stephen was kind, supportive and… thorough – he made the sad process so much more manageable. Read more “A very kind and caring vet”
Tahnee Rafferty final breath.
A Peaceful Goodbye to Oska…
While this feedback is difficult to write, it is also something that we would like… to share… I cannot recommend Pawssum enough. I had no idea this type of service existed until we had the need for a home visit to put our wonderful little dog Oska to sleep. From the very beginning every detail was explained about at home euthanasia. It was then followed up with an email explaining the full process.
The vet that came to us was Dr Stephen. He allowed us to do things at our own pace and was extremely caring. As much as it was hearth wrenchingly difficult, this was the most caring, perfect way to say goodbye to our wonderful little mate.
Oska’s final departure was dignified, and the extra touches were much appreciated. Thank you again…
The Warren Family Read more “A Peaceful Goodbye to Oska…”
The vet that came out
Very professional service. Thank you
Very professional service. Thank you for taking extra care.
Thank you for your care
We are extremely grateful for the gentleness, sensitivity and expertise from Kel in ending the… suffering of our dog peacefully in our home with his favourite humans around him. The respectful follow-up removing him for cremation was also much appreciated. Read more “Thank you for your care”
Excellent Service
Pawssum Vet coming to our house on public holiday for our Benji was very good… as we could not have taken him anywhere without a great deal of distress to Benji and our family Vet was lovely it was a very sad day but would recommend the Pawssum sevice Read more “Excellent Service”
Peaceful experience
We would like to thank Kel so much for her incredibly caring and compassionate nature.… It is never pleasant to say goodbye to our furbabies and she made the experience for us and Toby very gentle and peaceful. We can’t thank you enough. Read more “Peaceful experience”
Thank you
Thank you for making the end of life experience for my beloved dog peaceful and… comfortable in her home. Read more “Thank you”
Very helpful and sympathetic
Very helpful and sympathetic the vet Dr Bahaa was so understanding he explained everything in… detail and quietly went about his business after we had all loved our dog. I held him as he left us and the vet stayed until he was sure we were all OK Read more “Very helpful and sympathetic”
Amazing service and sensitivity from
Amazing service and sensitivity from all involved. Huge thank you to Mae for your excellent… communication during what was a difficult decision and time for our family with our dog Alex. Touching base with us afterwards was very thoughtful. Outstanding empathy and expertise from Dr Stephen, who held our appointment very late in the evening. You enabled our beloved family pet to pass with dignity and kindness. Read more “Amazing service and sensitivity from”
Thank you
Thank you for not making ny beautiful Saffi dog wait to rest in peace.
… Thank you for your kindness, gentleness and understanding to both my self and my lovely friend. Read more “Thank you”
Extremely caring and informative service.
Extremely caring and informative service.
Gold service
Outstanding service provided. They came to our house and offered the most wonderful service to… our family. Unfortunately our dog Coco was not well. The team were very caring, sensitive and listened to our family needs. Nothing was a problem in taking the upmost care of our girl. It was a public holiday and yet these people went out of their way for our Cocos final moments. We cannot thank them enough for being there at this heart wrenching time, we fully recommend Pawssum for anyone needing outstanding treatment for their beloved animals. Read more “Gold service”
Made a very sad day a warm memory
The kindness shown to us and our beagle, Alfie, at such a sad time will… always be remembered. Dr Bahaa was so lovely and thoughtful. I am very relieved I chose Pawssums over visiting a vet surgery. Being at home was 100% better for my family as well as for Alfie. Read more “Made a very sad day a warm memory”
Gizmo
This is the 3rd time we have used pawssum for at home Euthanasia. The vets… are all lovely to deal with and make it so easy to deal with the fact that our pet needs to be put down. It is an amazing service and is more comfortable for our animal. Our dog Gizmo had been unwell for about a week and wasn’t getting any better and was getting quite snappy and angry as he was in pain. Pawssum were amazing with him. Read more “Gizmo”
The passing of Bob the dog
In many ways it was more than we could have hoped for. Bob passed away… very peacefully. Dr. Bahaa was a calming presence – explained what would happen clearly – then gently sent him on his way. If only we could have such humane treatment of humans! Thank you Dr. Bahaa and pawssum. Best wishes, Mark Read more “The passing of Bob the dog”
We were so comforted by
We were so comforted by the beautiful Dr Bahaa ‘s professional service. He was compassionate… and allowed us time to say goodbye to our beloved Lucky.
Gold star ⭐️ Read more “We were so comforted by”
As hard as it was
As hard as it was it was nice to be able to say goodbye to… Midnite in her own home. To have all of us around her. Read more “As hard as it was”
I have the utmost respect
I have the utmost respect for the service that was provided for me and my… very precious little Chihuahua. I was absolutely dreading this visit but Dr Bahaa was extremely compassionate and made it as comfortable as possible. He was informative, professional and extremely kind. It isnt a cheap service but well worth the peace of mind i got from knowing my little girl was in her own environment and relaxed as possible. Thank you! Read more “I have the utmost respect”
If the love we had for Ricky counted for anything he would have lived forever
Thank you Pawssum for making the heart breaking process that little bit easier to manage.
… /> When we first saw Ricky in pain at 630am on Tuesday 6th December we made the unenviable decision to put him in a better place.
We contacted Pawssum whose processes were amazing and a vet was arranged to attend our home at 1030am the same day.
To be able to sit with Ricky during this extremely emotional process will be an everlasting memory knowing the process was painless and he has gone to a better place. Thank you Pawsumm for all you did. Regards
The Holland Family Read more “If the love we had for Ricky counted for anything he would have lived forever”
Heart breaking decision made so much more bearable
Dr Sharmila was so lovely, sympathetic and professional and made this process much easier to… deal with. Read more “Heart breaking decision made so much more bearable”
Caring and compassionate
Dr. Bahaa was kind caring and compassionate.
Pawssum were there for our dearly loved Derango
We contacted Pawssum because of recommendations, their extended hours and obvious professional approach. We were… uncertain if Derango could heal and so relied on Dr Bahaa’s experience, diagnosis and support. Derango passed peacefully with doctors’s assistance. Derango was comfortable at home with us. So pleased he was in his bed and familiar surroundings. He passed quietly and relaxed. We really appreciated Dr Bahaa’s obvious compassion and understanding when looking after Derango during his passing.
Please pass on our gratitude to him
We are so very happy we contacted Pawssum. Pawssum organised for Derango’s cremation and assisted us with decisions. Phone conversations were handled delicately from my original call and included respectful sms and emails. Staff were so supportive and understanding. We highly recommend Pawssum for all in-home pet attention. Thank you, Ann Dow Read more “Pawssum were there for our dearly loved Derango”
Excellent support for the toughest decision
Dr Nick’s assurance helped me accept that my choice was the right one, despite the… heartache associated with stopping Jasper’s pain. Read more “Excellent support for the toughest decision”
Amazing Customer Service and understanding.
100% recommend Pawssum. Amazing customer service even in the most difficult of times. Bennett was… our vet and was incredibly understanding and easy to deal with.
Was the hardest discussion I have ever had to make but Pawssum made it that little bit easier. R.I.P Kobe Read more “Amazing Customer Service and understanding.”
Dr Stephen was very kind
Dr Stephen was very kind and caring – Zimba passed away very peacefully 😥😥😥
Fantastic service. Dr. Bahaa
Fantastic service. Dr. Bahaa had a Lovely caring approach. I am very glad we used… your services. Rio died peacefully at home in the backyard with us by his side. Read more “Fantastic service. Dr. Bahaa”
DOG PEACEFUL HOME EUTHANASIA
Calm during a tough time
Dr Stephen came and helped bring our dog peace. It was very sad for my… partner and I but Stephen’s quiet, solemn and respectful manner made the day as bearable as possible. He explained all of the elements very clearly and gave us time to process and say goodbye. Thank you doctor. Read more “Calm during a tough time”
Peaceful euthanasia
Making the decision to euthanise your dog is an incredibly hard and sad decision. From… the moment I called pawssum to the end, I was greeted with nothing less than kindness and compassion. The vet who came out was so caring and respectful and made an incredibly hard situation more bearable. I feel my dog got the best treatment and is in a better place now. Thank you again Read more “Peaceful euthanasia”
Jets euthanasia
I was very impressed with the vet from Pawssum, he explained what he would be… doing from the start to the end with my sons dog. Thank you. Read more “Jets euthanasia”
Very professional and compassionate service,
Very professional and compassionate service, thank you.
Farewell to my poor puppy
What can I say… there was nothing pleasant about what needed to be done. My… puppy was suffering and I had to make the hardest decision I could ever imagine! However, pawssum were very helpful and kind throughout the process and really did provide an entire solution so there was nothing more to organise afterwards. Read more “Farewell to my poor puppy”
Sooo AWESOME!
We were sooo impressed with the humane way they dealt with not only our beloved… Hunnee but also us! We could not have asked for more- they understood the pain we were going through as we fought letting her go! Highly recommended… Read more “Sooo AWESOME!”
Thank you
We said goodbye to Gypsy outside in the sun.
So much better for her… at home.
Dr Lucy was lovely and caring. Read more “Thank you”
Thank you for your service
Thank you for your service very caring and understanding allow us too spend as much… time with our beautiful boy Jessie before he crossed 🌈 Read more “Thank you for your service”
So Thankful
As hard as it was I want to give A Big thank you to dr… Natalia for all that you done.. to see the emotion and dedication u had marley took a liking to u and it must of been hard for u to put our fur baby to sleep. But you came In to our home so calm and full of emotions yourself and explained everything perfectly considering We were a mess. You really put us at ease you are amazing. Thank you for giving our Marley girl the dignified send off she deserved. Read more “So Thankful”
Beautiful and Grateful
A Big thank you for all that you do.. it must be the hardest job… putting our fur babies to sleep. But you came In to our home so calm and softly spoken and explained everything perfectly considering we were all a mess. You really put us all at ease and my hubby and kids all agreed.. you were awesome. Thank you for giving our Billy the dignified send off he deserved. Read more “Beautiful and Grateful”
Our last goodbye
Saying goodbye to our beautiful Chutney was the hardest decision but Dr. Natalia made this… process a little easier with her kindness & support. Being at home when we said our final goodbye meant Chutney was surrounded by her most loved, she was calm & comfortable. Thank you. Read more “Our last goodbye”
Euthanized pet dog
My beautiful sweet gentle boy.
Euthanasia my dog. The vet was very caring, helpful and prompt and professional. Such a… lovely man. And Customer service helpful and thoughtful. Read more “My beautiful sweet gentle boy.”
Excellent service
The service we got was exceptional, Dr Sharmila was very gentle and careful putting our… beautiful dog Down peacefully on his favourite spot on the couch.
She was empathetic and gave us all the information we needed to be informed of his passing. Read more “Excellent service”
I would recommend Dr Shadi
I would recommend Dr Shadi to everyone who needs assessment and assistance for their pets.
… /> Very professional, caring and compassionate service that help us to make the right decision for our beloved dog. Read more “I would recommend Dr Shadi”
Excellent service!
Pawssum were great. The lovely Vet Dr Pete, who came to our home to euthanise… our darling dog Max, was professional and experienced, but also so very kind, gentle and understanding. He didn’t hurry and let us take our time to be with Max before and as he passed and showed great compassion and respect for Max and for us and our obvious sadness. We have other senior animals and will definitely use this service again, as long as we can book Dr Pete. Thanks to all concerned for your caring and kindness. Read more “Excellent service!”
I would recommend to anyone
I would recommend to anyone to use this service.
Very Sad Time
For what was a very difficult and distressing decision to put our beautiful LLOYD to… sleep was made so comforting by having the option for it to be done at home outside in the sunshine surrounded by his family. The vet was so caring and gave us all the time we needed to say our goodbyes. Such a beautiful peaceful experience for all involved. Thank you pawssum🙏🏻 Read more “Very Sad Time”
Thank You
Thank you Pawssun and Dr Lucy for a peaceful goodbye to our beloved dog Juno.… One of the most painful days of our lives was made a bit easier with your service and compassion. Read more “Thank You”
My Boo Boo 😘
Very helpful at a very trying time! Quick friendly caring service! Helpful with payment selection.… The vet who came to the house was lovely caring and kind towards myself and my pooch Boo! Which made saying goodbye to Boo a little bit easier. He made sure my girl was calm comfortable in her home environment and helped her to go to rainbow heaven peacefully 🌈 Thank you!!! Read more “My Boo Boo 😘”
A very compassionate & caring
A very compassionate & caring service at a difficult time for the family.
Dennis… our wolfhound was always stressed when visiting our normal vet surgery so when the difficult decision to euthanise due to bone cancer we wanted him to be as comfortable & relaxed as possible.
He passed stress free in his favourite place by the fire.
I have no reservations recommending this service. Read more “A very compassionate & caring”
My beautiful Frank
My boy had cancer n he was fine but started to suffer so quickly within… 40 mins we had vet care n he was sedated n died peacefully without suffering at all n the vet was a great guy who understood
Thank you not easy time by all means but great you could help my beautiful frank so quickly rip big sheppy Read more “My beautiful Frank”
Thank you
Thank you to all the team at Pawssum Lucky was our 13 year old family… dog who brought so much pleasure to our lives.
It was a very sad to day in having to make the decision for our best friend to pass peacefully and from the moment we had to do this the team at Pawssum were there every step of the way in the most professional and caring manner you could hope for. Thank you so much Lucky and our family are so grateful you were there for us. Read more “Thank you”
Farwell to mans best friend
I came home on Wednesday night and noticed that my 12 year old German shepherd… could not move his back legs, I thought that he may of over exerted himself during the day and a good nights rest would help him… Unfortunately his condition did not improve and the next morning I to make some quick decision on how to handle the situation. I found it extremely difficult to try and move my very tender and somewhat aggressive 62kg dog to get him to a vet, he was very obviously in a lot of pain which broke my heart and seeing him like this was extremely distressing. After many, many calls to multiple vet clinics in the area, I could not get anyone to come over and assist. One of the vets recommended Pawssum and thankfully I was able to arrange for someone to attend that afternoon. Dr. Beshoy was fantastic, informative, direct and compassionate. My sweet Budweiser was to be put to rest due to his condition, in my arms amongst the trees he called home. I have never felt grief or pain like i did with losing my best friend of 12 years, but having the professional support and assistance of Dr. Beshoy & Pawssum were absolutely fantastic, the after care was amazing, and I feel as though my best friends passing was dignified with how everything has been handled. I would recommend them to everyone. Thank you again Read more “Farwell to mans best friend”
Foxie
Service was really personal. Nothing too much trouble. Foxy was 15 years old and had… some medical issues. The attending Vet confirmed what we had been thinking and made the whole process as painless as possible for us and our other two dogs. Thankyou. Read more “Foxie”
Everyone has been absolutely wonderful
Everyone has been absolutely wonderful with the care and empathy that you have shown.
… Thank you for making a very difficult time bearable. Read more “Everyone has been absolutely wonderful”
Thank you
We would like to say thank you to Stuart for coming out to see our… Golden Retriever last Sunday. Our retriever was very old with alot of health conditions and was distressed in his final couple of days. Stuart took great care of him and made his passing easier on our family. We were able to have all family members around our much loved dog who was euthanized with dignity in his own home. Thank you for your kindness and compassion during a hard time for our family. Read more “Thank you”
Thank you, at a very difficult time
Dr Stuart arrived on time, and had a very gentle approach when dealing with us… and my little Chrissy. Such a sad and difficult time, thank you for helping us. Read more “Thank you, at a very difficult time”
Compassionate & professional service
From the initial phone call to arrange a home visit to the gentle, professional and… compassionate end of life cares that Dr Elena gave to our 16 year old fur baby Baxter, Pawssum was amazing.
Dr Elena gave great support and most importantly confidence that this was the kindest decision to ensure he wasn’t suffering anymore.We are very thankful Dr Elena was with us during this very difficult time.
He passed away peacefully surrounded by love.He will be very missed.
RIP Baxter Read more “Compassionate & professional service”
Caring and Professional
In all my years of owning animals I have never met a vet that was… as caring and gentle in helping our much loved dog in our time of distress. Thank you so much Stuart you made a difficult time for us to go a well as possible. Read more “Caring and Professional”
Rosie
Excellent service Karen was so caring when my darling Rosie passed away unfortunately she passed… before the Vet could see her, so Rosie was only collected for the Crematorium. I am now waiting for her ashes to come back home.
The service received from everyone was caring and excellent cannot speak highly enough, called to let me know what time to expect the ambulance and arrived on time. Read more “Rosie”
Compassionate
Had Dr Bahaa come out to look at my gorgeous girl due to some fast… growing lumps. Due to her age and the high risk of cancer it was decided to prevent her suffering any more pain and she was euthanised at home. Dr Bahaa was fantastic and explained everything before we proceeded. Read more “Compassionate”
We are very grateful to
We are very grateful to Dr Natalia for her gentleness and care which ensured the… very peaceful passing of our dear old dog at our home. Read more “We are very grateful to”
Your services were amazing during
Your services were amazing during the saddest of times. Your customer service representatives were prompt… and empathetic and the vet Dr Stuart was amazingly compassionate. Thank you Read more “Your services were amazing during”
Cannot recommend this service highly
Cannot recommend this service highly enough. Discovering our Bruno was terminally ill having the ability… to to be able to say goodbye at home,surrounded by his favourite humans, made it more bearable for us all. Dr Stuart was incredibly kind and thoughtful for which we will be forever grateful 🙏 Read more “Cannot recommend this service highly”
Dr Kel was amazing, she kept us calm so little Pippa wouldnt get distressed
I would like to thank all of those involved in repsonding to my distress and… need to have my little dog euthanised due to inability to move without pain and distress. My usual vet couldn’t accommodate an urgent visit, but within 1.5 hours I had been called with an appointment and the vet was at my home. Dr Kel was amazing, she kept us calm so little Pippa wouldnt get distressed, she was gentle, reassuring, compassionate and let our little girl slip away to peacefully in a staged process. She had such a caring and compassionate demeanour and we can’t thank you enough for providing such a beautiful and dignified end for our little girl. Thanks so much, can’t recommend you enough!!! Read more “Dr Kel was amazing, she kept us calm so little Pippa wouldnt get distressed”
Such heartfelt professionalism
Thank you Dr Stuart ❤️
Having to say goodbye to a much loved member… of the family is never easy, but your care and empathy definitely helped ease the heartbreak 💔
I would certainly recommend him.
Thanks again Read more “Such heartfelt professionalism”
Loss
My fury boy became unexpectedly critically ill and dragging him to a vet wasn’t an… option. Pawssum scheduled us in for a home consultation and the most devastating news was delivered. The empathy and patience and understanding that we received during this difficult time was very much appreciated, The team handling the next stage displayed sensitivity in their communication and I will be eternally grateful as it gave me a little peace knowing my boy was being cared for after he departed. Thank you. Read more “Loss”
5 stars
Dr Stuart was absolutely brilliant at a very difficult time for us and obviously a… very delicate situation for him. He was caring,empathetic and communicated every step of the way. Read more “5 stars”
feedback
hi thankls to dr stuart for his quick and kind visit , it made it… easier on the family
brett hall Read more “feedback”
Caring, kind and professional
Kel came to our house for a check up on our lab cross after he… became ill.
Things took a turn for the worst and a few weeks later we needed to put him to sleep.
Kel was so kind and gentle with Bundy and she honestly kept us together the whole time for his sake. It was a beautiful thing to be able to say goodbye to our best friend in our own backyard and having a vet with such a wonderful and calming demeanour made it all the better. Thank you Kel! Read more “Caring, kind and professional”
Kind, Prompt Service
My mum’s old and very large dog deteriorated in health quite rapidly. On Saturday morning… he could barely move. His usual vet was too busy to come (and mum has been a customer for years!) but Pawssum pets responded right away and within less than two hours arrived. He diagnosed Tank (with his best judgement without performing EKGs and blood tests)and gave us options, and in no way forced a decision. We decided it was in Tanks best interest to PTS. The process was extremely humane and the vet was so kind and gentle with Tank. He passed peacefully surrounded by love. Being a 90kg dog, the vet could not take him and had to organise someone to do that. They said they had a bit of a hard time finding someone available on a Saturday for such a big dog, but managed to find someone that day just a couple of hours later. The fact they even tried so hard to arrange this ASAP was testament to their service, after all, they were already paid! The gentleman who came to pick up Tank was so kind and caring and treated Tank with great respect. Hauling such a huge creature up a ramp with no assistance isn’t an easy task, yet he was more concerned about injuring a dead dog than himself!
I would not hesitate to use this vet again, and highly recommend to anyone! Read more “Kind, Prompt Service”
On Saturday we granted our dog Pearl her wings
On Saturday we granted our dog Pearl her wings. Dr Liyan was so lovely and… showed Pearl, my family and George our other dog such compassion and care. She was so respectful and stepped us through the entire process with kindness. Pearl is at peace now and we are left behind to grieve her. Dr Liyan was so loving and kind and made this horrible decision easier knowing she cared and was no nice. I would definitely recommend this service. The only downside is the cost, but our girl was worth it as having to take her somewhere else would have been far too sad for us and for her. Thanks again for your kindness. Read more “On Saturday we granted our dog Pearl her wings”
The vet that attended was wonderful so caring and reassuring
The vet that attended was wonderful so caring and reassuring. It was a very sad… experience but he made it calm and comfortable for us and our Roody dog. It was so private and personal. Thank you so much. RIP Roody. Read more “The vet that attended was wonderful so caring and reassuring”
after care problems
One major issue was that the process for ‘after care’, that is what happens to… the animal post euthanasia was not discussed when booking. I had assumed (wrongly) that the vet would take the body, and then cremation would be subsequently arranged (to be paid for later). We had to arrange this ourselves at the time, which we were not ready for, and it was 7pm on a Friday night, which made it practically more challenging. Carol Read more “after care problems”
Kindness shown to our much loved Rungi dog
Can’t thank you enough for assisting us on Sunday with putting our beautiful old dog… to sleep due to being very unwell. All our adult children were with him at this very sad time, vet Stuart was so kind, caring and gentle with Rungi. Thankyou so much. Read more “Kindness shown to our much loved Rungi dog”
Bella
Dr Stephen treated us with care and compassion and could feel the energy between Bella… and I. He gently guided and supported us both in making Bella’s departure anxiety free, calm and peaceful. I cannot recommend Pawssum highly enough. My deepest gratitude. Read more “Bella”
A peaceful goodbye
As horrible as the situation of saying goodbye to our beloved boy was, the service… and care received from the moment my phone call was answered and our final goodbye was phenomenal. Super caring and professional. Every step was thoroughly explained and our darling boy Ali was given a peaceful send off in the comfort of his own bed at home. If you’re in an unfortunate situation of having to say goodbye to a beloved pet I would highly recommend Pawssum. Read more “A peaceful goodbye”
Excellent service
Caring compassionate and responded quickly to changes of mind at difficult time much better than… at a clinic the vet interacted with the dogs and carefully guided us through the process giving us time to say goodbye in our own time. Thankyou Read more “Excellent service”
Thank you
I want to thank you for being able to respond so quickly and efficiently to… provide a vet almost immediately to help us stop Tommy suffering further. It was very sudden and devastating. We really want to thank Dr Stephen for his kindness and sensitivity. He was wonderful and gave us all the time we needed. Thank you so much, Stephen. Read more “Thank you”
Very caring and professional
Our 13 year old dog was unwell and suffering. We wanted the him to be… at home when he passed away. The service was excellent. Great commutation, everything was well explained.
The vet was very caring and professional, we were very grateful for his care and how peaceful he made it for Max.
After service also very good.
Thank you Read more “Very caring and professional”
Thank you
Dr Stephen was so kind and understanding, gentle and wise and sincere.
My lovely… Whippet Raffi was comfortable and peaceful.
I am so glad I had the courage to call your service and ask for your assistance.
Memories treasured, he had had a lovely morning before Dr Stephen came.
We went for a nice walk and he chose the path and was able to stop at almost each post, much to his surprise.
He had a nice bone and lots of treats.
Thank you so much, Genielle Read more “Thank you”
Peaceful Goodbye
We were very appreciative of Dr. Beshoy and his professional and calm approach. This was… a very difficult decision and time for us but Dr. Beshoy and everyone else that was involved were really understanding and helpful throughout the whole process. We would recommend this service to our friends. Read more “Peaceful Goodbye”
A Caring Process
We were very appreciative of the whole process carried out by Pawssum from the prompt… response to my call, the caring and gentle treatment of our pooch Raffles during euthanasia, through to the aftercare arrangements. Raffles died on his own bed in his own home which was comforting. The aftercare package delivered to our home was beautiful and we now have so many wonderful mementoes to remind us of our beloved dog until the end of our days. I would have no hesitation in recommending you to any dog lover. A big thank you to the team. LUISA & NOEL ROBINSON Read more “A Caring Process”
Very pleased with the fast
Very pleased with the fast response in a critical situation.
Peaceful Euthanasia
We cannot fault the gentle care and compassion provided by Dr Katie with the peaceful… home euthanasia for our dear old girl Zena. Dr Katie explained every step of the process to us and did so with grace, kindness and compassion. We are grateful for the very peaceful process to help Zena pass over the rainbow bridge. Read more “Peaceful Euthanasia”
Beautiful Nutmeg
Thank you for providing such a wonderful service. We were able to say goodbye to… our beautiful Nutmeg in her own home, in her own bed, at a time that suited our entire family & surrounded by her doggo brother & ‘her people’. Thank you to Dr Pete who was calm, professional, empathetic & caring. Much appreciated. Read more “Beautiful Nutmeg”
Thank you for your kindness
Thank you for your kindness and professionalism Dr Merry. Thank you for allowing me to… stay with my dog for as long as I needed. I appreciate all the care you gave her. I’m glad I found Pawssum and Dr Merry. Your services were professional, caring, and competent and deeply appreciated. The emptiness persists but I’m glad I found you. Thank you for everything. Forever grateful
Jackie 🐾 Read more “Thank you for your kindness”
English Springer Spanial – Chloe
Chloe was a 15 year old ES Spanial. Sadly the mind can be stronger than… the body in humans and pets. Dr B. was very caring and made our transition and Chloe’s as pain free as possible. Would recommend your service to our friends. Read more “English Springer Spanial – Chloe”
Professional & Compassionate
Dr Stephen Bennett came to our home after hours and was so compassionate and patient.… He has lovely energy and made us feel so comfortable.
The booking process was easy and efficient. The after service has also been prompt and pleasant. Thank you Stephen for giving us the extra time with Busta and laying her to rest peacefully in our home, the place she would have wanted to be and the place we share so many memories with her. Without you and the services from Pawssums, we wouldn’t have had such beautiful and memorable last moments with her. Read more “Professional & Compassionate”
a great service
a great service
Very Happy
I was very happy with Steven’s care of our dog Ellie and her peaceful euthanasia.
Grateful
So Grateful to the kind, Loving Vet..
Empathetic caring experienced team
The most heart breaking unselfish decision I will ever make in my life was guided… from start to finish with the dedicated team from Pawssum. I felt genuine heart ache almost a sharing of the pain I was going through from Dr Bahaa . He was caring and patient with me, letting me make all the decisions though out the procedure giving me the time I truly needed with my beautiful little boys with every step taken. I am truly great full for his dedication his experience his caring comforting approach to not only my little boys but to myself. It not only takes experience and dedication to do the job i asked of him it takes a truly loving soul. I will be forever great full that it was shared with someone who truly cared. Read more “Empathetic caring experienced team”
Ruby
Dr Peter is very caring. He gets it.
Bella Spiteri
Hi I would just like to thank you all for the wonderful support throughout this… sad time with our beautiful Bella ..
Dr Stephen was just amazing and so very gentle .Bella was very relaxed with him which she has never been with any other vet ..
Thank you very much ..
Love Grace Horace & Family xoxo Read more “Bella Spiteri”
Thankyou
Our little lady was with us for 17yrs, having her home with us in her… final moments was the only way we could say goodbye. Thankyou Pawssum’s for allowing us to help her pass in comfort with no stress. Read more “Thankyou”
My sincere thanks
I am very grateful for the sympathetic response by Grace on the phone and Dr… Stephen’s bedside manner at such a traumatic time for me and my family. Thank you so much. Read more “My sincere thanks”
Amazing, compassionate team
Amazing staff from first phone call, through to support and receiving information time and support… with having to put our beloved dog to sleep at home surrounded by his loved human and fur family. Can not recommend your team highly enough. Our family is heart broken and your team just made it alittle easier ❤️❤️❤️ Read more “Amazing, compassionate team”
Caring, empathetic & thoughtful End for MY Girl
Dr Shamilla was Very supportive during what was a Very Distressing decision for Me ,… & have NO hesitation in recommending Pawssum Home Vet. Service Read more “Caring, empathetic & thoughtful End for MY Girl”
Excellent, personal service.
We have used Pawssum for the euthanasia of our two dogs over the past 3… years. The staff taking the bookings were very prompt, friendly and accommodating, especially as both times we delayed the appointment on multiple occassions as we struggled making such a final decision. On both occasions Dr Peter visited our home and was extremely comforting and kind in what was such a sad situation for us,and probably quite uncomfortable for him. Thank you. Read more “Excellent, personal service.”
Heartfelt Thanks
From the very first phone call we received much needed empathy and kindness. Importantly we… received fast and efficient service too. Every member of your team was professional and kind, understanding our pain at losing our beloved Koda. We thank you from the bottom of our hearts for helping us farewell Koda at home peacefully and surrounded by her loved ones. Read more “Heartfelt Thanks”
Ultimate gift
Rang late at night and distressed,that my dog was not well.Was guided and comforted by… a lovely lady ,taking time to explain everything to me clearly and compassionately.
The vet Katie was amazing .She made you feel at ease as soon as you met her.SHe had so much love and care in everything she did for Teddy and me.An earth Angel. Many thanks to Tracey at aftercare for her patience. Thankyou to all the Pawssum team .This is a truly wonderful and greatly needed service .Teddy was so at peace ,it will comfort me always. Read more “Ultimate gift”
Thank you
We are so grateful for Pawssum and Dr Sharmila for the caring support we received… when we had to let our beautiful girl rest peacefully. The at home euthenasia was really well thought out and informative but also so genuine we could tell just how much the 2 vets really cared. It was such a hard experience but it was made so much easier with Pawssum from the reception/admin staff to the vets. Read more “Thank you”
What an amazing service
Massive thanks to Pawssum and Dr Katie. What was an incredibly difficult decision for the… family to make, Dr Katie reassured us it was the right decision for poor little Digby to end his significant decline and suffering. With two young children aged 6 and 10 whom had never experienced death before and a husband whom was loosing his best friend, Dr Katie made the process lovely for us all and for Digby. Having the flexibility of having this service in the home ensured that we went with our own pace, could openly shed tears and had the space to be present or not, to accommodate each of the family members needs whilst ensuring Digby was comfortable and calm at all times. The paw prints and fur love letter vials were extra special. I am confident that the occasion has helped us to mourn his death and reflect our last moments with him as being beautiful, which I doubt would have been the case in a vets surgery. This service was worth every cent and are so grateful for the opportunity that Pawssum offered us all. RIP Digby, forever in our hearts Read more “What an amazing service”
The Last Good-Bye
To say the last Good-bye to your fur baby is a traumatic experience but your… kind and caring mobile vet made it so easy for our dear Bonnie. Thank you for helping our little friend to find her way to the Rainbow Bridge without stress or pain. Read more “The Last Good-Bye”
Positive Experience
I had the most beautiful experience to let my beautiful little soul of my pet… Mylo to rest in peace with an incredible team at Pawssum. Team at Pawssum were so compassionate and amazing. Everything from booking the appointment, getting through the day, making decisions about what to do afterwards, all handled with grace and kindness. They followed up with phone calls and delivered his ashes personally to us soon after. For such an important decision there is no alternative way to ask. Saying good bye to our beloved dog Mylo was so hard and we are incredibly thankful to the team at Pawssum for bringing peace and comfort to our little family. Thankyou Pawssum team! Read more “Positive Experience”
My girl kelsey
We choose to have a home visit for Kelsey. The vet was very professional and… gentle with Kelsey, and explained everything what will happen. At least she was in her home with her family, which made it more relaxing for her than going to the vet premises. And he gave us time to say goodbye. Thankyou dr.Bennett. Read more “My girl kelsey”
The Perfect Way To Go
It was hard to watch her go, but it also wasn’t easy to see her… suffer without any sign of getting better. It was a hard choice to make but Pawssum helped me every step of the way, and I’m so grateful that a service such as this one exists, so that my girl could have the peaceful passing she deserved. Rest In Peace, Tilly. Read more “The Perfect Way To Go”
The service I received was
The service I received was nothing but excellent. Dr Beshoy was compassionate and caring throughout… the whole procedure. Nobody local would come out due to covid. Dr Beshoy drove down from Sydney to Wollongong as soon as he got the message. Cannot thank him and Pawssum enough. Thank you.
I would definitely recommend them and use them again in the future. Read more “The service I received was”
Caring
Dr Justin examined Charlie and I knew by his sympathetic look what was coming. He… explained everything and what reaction to expect . Thank you Read more “Caring”
Prompt kind service
Vet was thorough and kind.
Gave honest opinion.
Unfortunately our dog had an… adverse reaction to the sedative prior to euthanasia.
This was distressing but the vet reassured us that he wasn’t suffering.
He carried him lovingly from our home.
The vet allowed plenty of time to say goodbye ( although is it ever enough) Read more “Prompt kind service”
Thanks
Thanks Lucy for being so calm and understanding.
You made what was a difficult… decision as nice as possible. Read more “Thanks”
Great veterinarian
Dr. Bahaa was fantastic. Very empathetic, kind and professional.
‘Goodbye to Jess’
I found the home Euthanasia service for my dog ‘Jess’ to be very peaceful and… respectful. It meant that ‘Jess’ was in a non-stressful environment and she passed away very peacefully. Thank you ‘Pawssum’ very much for your fabulous service. Read more “‘Goodbye to Jess’”
Farewell to Spike
Very professional, kind and caring during a very difficult time, would strongly recommend this service.
Home visit
So this was the hardest thing I have done
But pawssum was amazing
… The vet that came to the home was so gentle talking to my dog reassuring him he’s going to be ok
Everything was explained to me
Then he gave me as much time I would need to say goodbye
Scruffy was not stressed at all he just went straight to sleep
Thankyou so much although I am grieving at the moment
I think that was the best way to say good bye to my dog after a fantastic 18 years Read more “Home visit”
Review
This is an amazing service for a time that is so difficult. Thank you for… the compassion that was shown and explaining the process as it was happening. Read more “Review”
Thank you for allowing us
Thank you for allowing us to say goodbye to Dexter in a peaceful and dignified… way. Dr Stephen was fantastic and showed empathy in this difficult circumstances and we would highly recommend him. Read more “Thank you for allowing us”
Very compassionate
Very compassionate
Ending of earth journey
On a Sunday I had no idea what to do as my 14yo Toy Poodle… became very unwell at the age of 14 years after a history of Kidney/Urinary issues. I googled home vet services and pawssum stood out and I called them straight away. Within seconds of hanging up from my call I received an sms letting me know that a vet would attend my home at 4 pm on that day to attend to our little fur family member. The vet called me 15 mins before he arrived to let me know he was nearly here. Dr Bennett is amazing, he was so compassionate, kind, gentle and caring to us all,(7 of us) he made Milo so comfortable and was always with us all while gently guiding us as to what w as happening and reassured us all that Milo could hear us and feel us as he had a little sedation given before the journey ending. We were all able to cuddle and hold him before Dr Chris placed him in my daughter’s arms for his final goodbye before closing his eyes for the last time on earth. The during, after care and follow up care is absolutely above and beyond, every point of contact with Pawssum staff has been so easy. Thank you for making our very heartbreaking day a better one. Thank you all so much. I couldn’t have wished for a better send off for our furbaby. Read more “Ending of earth journey”
Thank you
From my initial phone call to vet visit Pawssum were professional, compassionate and easy to… deal with. It was time to farewell our beloved Levi and to be able to do this at home just seemed right. The whole family were so grateful that we could surround him with love as he passed. Pawssum made this time much easier. I will recommend your service to friends and family. Read more “Thank you”
Euthanasia dog
Great service. Available when needed. Dr Beshoy very understanding at letting us say goodbye to… our 16 year old Johnny, after he explained his concerns and options to us. Having the comfort of home and family surrounding him made the process a little easier. Read more “Euthanasia dog”
The veterinarian was sympathetic and efficient
The veterinarian was sympathetic and efficient, dealt with a distressing situation with calm empathy
Coco
Dr Stephen was so caring. He was very sweet knowing how hard things were. Having… coco with her family around her and in her bed was so beautiful. She was able to be put to rest in her favourite part of the backyard. I’m so grateful to Stephen what a kind young man. He explained everything to us so we knew what to expect. If I ever get another dog I would use Pawssun for all vet visits.
I also like to thank the ladies who rang me to arrange the appointment, they were so comforting. What a fantastic service. Can’t thank you all enough. Kind regards Laura Read more “Coco”
Time to end Simba’s uffering
Dr Stuart was very professional and understanding regarding putting an end to Simba’s suffering. Our… pet dog was 13 years old and had a good life. Read more “Time to end Simba’s uffering”
We would like to thank
We would like to thank Dr David for enabling us to have such a peaceful… farewell for Charlie. Read more “We would like to thank”
Rembrandt’s Rest
Stephen was so professional even had a tear in his eye, it’s never easy.. 100%… recommendation too anyone in need of this service..
Happened so fast w the cancer, n life ey!! Read more “Rembrandt’s Rest”
very happy with the service
very happy with the service that was done
Very compassionate & understanding
The Pawssum Company is easy to deal with and very parfessional. Dr Stuart attend our… dog Django. Dr Stuart could not have been helpful, compassionate and understanding. He made a very difficult & sad experience as comfortable as possible for us.
Dr Stuart should be proud of his work and is a true Professional. Lynette & Graham Sims. Read more “Very compassionate & understanding”
I could not have happier
I could not have happier with the service received during our time of need. I… would recommend pawssum to anyone. Read more “I could not have happier”
Reassuring
I was very pleased with the way my beloved pet was treated…Dr Stephen was very
… /> Compassionate in the way he put my pet to sleep..I have had another pet done years
ago and the experience was quite traumatic for both myself and my pet…so glad I made the right choice this time by contacting pawssum I highly recommend them. Read more “Reassuring”
Caring and professional
Everything about the process with Pawssum is designed to lighten the emotional load of saying… goodbye to a beloved family member. Making the booking is easy, and the vet was very gentle and calm, with us and our dog. Highly recommend. Read more “Caring and professional”
fabulous
beautiful..quiet..peaceful.
Just how we wanted it..
Through the tears, The worst day of my life.
The Vet from Pawssum was magnificient and conducted the Euthanassia exactly how i had asked… him to do , I can’t pretend That my heart wasn’t breaking and through the tears i hated every second that he was prepping Hamish, i wanted him to stop over and over again, But Hamish was loosing his health battles i couldn’t let him suffer. First he was Sedated So he felt no pain when the final Dose was administered and he left us without a whimper. My heart goes out to you all who have to go through this agony with your pets, you dont have to like the process but i have no hesitation in reccomending Pawssums. Read more “Through the tears, The worst day of my life.”
R.i.p Kodi-1/4/2007-23/10/21
I really appreciate you coming out late Saturday night (11p.m) to relieve Kodi’s suffering. Thank… you to the Doctor,i think his name was Dr.Boshoi.He was very nice and considerate and explained things through the process. Also, thanks to Tanya for getting Kodi help so quickly and for being so caring. Thanks to all involved. Read more “R.i.p Kodi-1/4/2007-23/10/21”
Caring and professional
Thank you for providing this service that allowed us to say goodbye to our much… loved TT Dommie. Professional Caring and kind Read more “Caring and professional”
It was time to say
It was time to say goodbye to our beloved dog
The vet was very… kind professional and respectful
at a very stressful time.
Our dogs passing was very peaceful Read more “It was time to say”
Caring in a difficult time
Dr Julie came to our home for euthanasia of our beautiful cocker spaniel pippa in… her own beanbag
Julie was so kind and patient in the midst of our distress
Would highly recommend Read more “Caring in a difficult time”
Excellent Service
The vet was compassionate and very understanding.
Compassionate and professional customer service
We requested a vet to initially come home for a consult on our pet Chubba.… Dr Beshoy arrived within an hour of the call. While the consult turned into a a peaceful euthanaisa, Dr Beshoy was so patient and understanding, he allowed us to take as much time as we needed and explained everything in a kind and compassionate manner. He was so helpful and allowed us to grieve and explained the next steps. We were so grateful to have someone like him there. Read more “Compassionate and professional customer service”
Kind and compassionate
We had to say goodbye to our beautiful 13 year old Australian Cattle Dog last… week. I originally chatted with someone on the website and they were really nice when I explained what was going on with Jasmine. They arranged a call back that day. Then the next day a peaceful euthanasia was arranged via phone call for the next day. It happened very fast but I think in our instance it was necessary and I was grateful for how quickly it was arranged. Our girl was suffering. The vet came in the morning and he was very nice and understanding. We said our goodbyes and a few days later her urn with her ashes was returned. This is a great service and everyone has been very supportive and kind. I would recommend peaceful euthanasia at home for your pet. It’s hard to say goodbye but I’m the comfort of your home makes it better for your pet. Pawssum is worth it. Read more “Kind and compassionate”
Excellent Service
I contacted Pawssum late afternoon on a Saturday. They were very responsive and compassionate about… my situation. The quality of life of my dog Bella had a very quick downturn and the decision to have a peaceful home Euthanasia was agreed upon.
Sunday afternoon soon approached and the vet was absolutely kind with Bella. Not long after she was picked up.
It was a very hard day but the process was very simple and made it sort of easier to deal with the loss of Bella.
Highly recommend. Read more “Excellent Service”
Would use Pawssum again
After a lot of decision making on how we were going to get our old… dog Oscar put to sleep peacefully and be by his side when it happens in this lockdown world we are in, Pawssums was the perfect choice as they came to our house.
Dr Beshoy was very respectful of the whole situation and it ended up being the most peaceful send off I’ve ever seen. Pawssum took care of the cremation and organising the return of Oscar’s urn. Would definitely use them again. Read more “Would use Pawssum again”
Thankyou
We were fortunate enough to stumble across Pawssum in our desperate need for a home… Vet service to help euthanize our beloved 14 year old Lab. Given the difficult circumstances we are all operating under with COVID somehow they were able to bring what we needed together quickly, compassionate and sublimely professional.Dr Bennett was just what was needed to ease our beautiful girl to a better place. Pawssum made it happen.
Cant recommend Pawssum highly enough.
5 Stars is definitely not enough to reflect the service we received. Read more “Thankyou”
Every thing was done very
Every thing was done very professionally
Great vet service that visits you at home.
Terrific service which i would highly recommend as our dog was 16 and was very… unwell.
The euthanasia was very peaceful for our dog who is anxious when visiting
the vet. Read more “Great vet service that visits you at home.”
Saying goodbye
Dr Niquet was compassionate and caring during the process explaining every step and ensuring we… were comfortable with what she was doing. She never rushed us, she enabled us to say goodbye in a calm peaceful way. Read more “Saying goodbye”
Matty’s Journey to Heaven
Thank you for coming out to my home, it was so stress free without any… fuss. Matty was able to sit in her special place and peacefully drift off comfortably to heaven. She will be in our hearts always and sadly missed. Thank you so much to Pawssum Vets for making this easy for our family. Read more “Matty’s Journey to Heaven”
Dr Stephen was fantastic and caring
Our old puppy girl was put to sleep and Dr Stephen was fantastic, we will… ask for him again when needed Read more “Dr Stephen was fantastic and caring”
Pawssum was very empathetic
Pawsumm was very empathetic and sympathetic when I contacted them. Dr Shadi was very kind… and calm and made the euthanasia process comfortable for our 17 year old girl Sally with my daughter and myself
. The aftercare team have been very helpful with choosing the right package for us to get Sally back to us. Read more “Pawssum was very empathetic”
Thank you
Thank you sincerely Dr Bahaa for your warm and reassuring presence at the end of… our beloved standard poodle Mimi’s life. We are so glad we chose home euthanasia as her sister Coco was also able to say goodbye. We will continue to use Pawssum for vet visits for Coco. Much nicer environment for all. Read more “Thank you”
Thank you
I would like to thank paussum and Dr Bahaa for being so efficient in getting… me and my family a appointment . So my baby boy jack ( chan chan ) didnt have to suffer in pain for to long. From myself and my family a big Thank You . When the time comes for us to get another fur baby we will be coming back . Read more “Thank you”
The Vet was compassionate and
The Vet was compassionate and efficient at a very difficult time for us.
Thank you
Thank you for helping us at what was a very difficult and highly emotional time.… Stephen was patient, compassionate and completely understood our needs throughout the whole process. Saying goodbye to our beautiful Bonnie after only four short years was absolutely heartbreaking and he allowed us to take as long as we neeeded to do this. He was gentle with her and with us. I would recommend Pawssum to anyone who has had to go down the same road as us and wants to do the best by their furry family member. Read more “Thank you”
Our Missy
Sadly yesterday we had to put our big baby girl to rest, Pawssum was absolutely… Awssum. They understood how difficult it was for us to have her put to rest. They made it easy for us they showed empathy, sympathy and they felt the love we had for Missy… Read more “Our Missy”
Thank you for everything
I just wanted to so how thankful I am to have chosen pawssum for peaceful… at home euthanasia for our beloved dog of 15 years. From the first initial phone call, to the incredibly supportive attitude of vet Peter – compassion and care was second to none. You guys made such a difficult time feel so peaceful and comforting. Read more “Thank you for everything”
Pawssum made our final goodbye so much easy
The staff at Pawssum were just amazing. When arranging for our dog’s home euthanasia they… were kind and so helpful. The vet that arrived at our house was so gentle, patient, kind and considerate. Having our boy put to sleep at home was so much less stressful for us and him. We got to say goodbye to him and watch him fall into a deep and peaceful, pain free sleep in the comfort of his home with all of us around him. Thank you Pawssum for making this possible. Read more “Pawssum made our final goodbye so much easy”
Caring , dignified end of life for our Ruby
Today we had to put our most loved and precious little girl Ruby to sleep.
… /> Ruby was 17 and was ailing and we had to make this decision which was very hard for myself and my husband.
We phoned Pawssum mobile vet 🐶 and
Dr Baha had seen Ruby in the past and we wanted him again .
Dr Baha is a wonderful man, he explained what was going to happen with Ruby and carried out the procedure with dignity for Ruby and us.
We cherish the time we were given with Ruby at this time.
Thank you again for your wonderful care and support.
We strongly recommend this wonderful service by Pawssum
Helen & Paul Read more “Caring , dignified end of life for our Ruby”
Very caring service
Thankyou so much great service
Thank you team
Your lovely team and Dr Kerri were so compassionate. It was extremely difficult for me… and it was lovely to have support at this time so our sweet boy could go in peace. Thank you all from the bottom of my heart. Read more “Thank you team”
Wonderful and caring service provided highly recommended
Wonderful and caring service provided
Will definitely recommend to anyone needing the same service… we needed Read more “Wonderful and caring service provided highly recommended”
We where very happy that
We where very happy that Dr. Beshoy was able to come to house and see… our dog Cleo. He was very kind and caring, he explained Cleos condition and what the our options where. He did not rush us into our decision and gave us plenty of time for us to say our last goodbyes. I am very grateful for the time he gave us. Read more “We where very happy that”
An absolutely wonderful and caring service
After 17 wonderful years with us, we had to make the heart wrenching decision to… put our beloved Benny to sleep. I stumbled across Pawssum while investigating the process of euthanising a pet and am so incredibly grateful I did. The team and Dr Ivy were so supportive and caring throughout the entire process. We will be forever grateful for allowing us to spend our last moments with Benny in his favourite bed and surrounded by his loving family. Thank you from the bottom of our hearts Pawwsum, for your amazing service. Read more “An absolutely wonderful and caring service”
Looking after my beautiful girl Pepper
Thank you so much for looking after Pepper. Dr Beshoy was a kind and compassionate… man..Very impressed with your service. Read more “Looking after my beautiful girl Pepper”
Peaceful goodbye
Thank you to Dr Justin to help us with our difficult urgent decision to make… regarding Brandy. His kindness, compassion and his explanations made this very difficult time smoother. Our beloved 13 years old boy is now in peace. Read more “Peaceful goodbye”
A compassionate end
After a misunderstanding with the booking, the Pawssum team jumped in at 10 pm two… nights before the assigned booking time, contacted a vet and confirmed the visit would take place as originally planned.
On the morning,Dr Ingrid provided a very compassionate service, allowing 2 very distressed pet parents to say their goodbyes in our own time before administering the medication as planned. Thank you to the Pawssum team for making a very difficult time more bearable. Read more “A compassionate end”
Holly
Dr Stuart was very caring in a very sad time.
Thanks.
Caring and compassionate
We had the vet Dr Shadi come out to us. He was a very compassionate… man who explained everything to us , he was kind and considerate as he helped our senior soul Fonzie cross over the rainbow bridge. We cannot fault them and will be using them again in the future. Read more “Caring and compassionate”
Pawssum is essential service
Pawssum is essential service that is there and does what it says.
Very Very… sad and distraught with the passing of Goldy who after 11 years was always with me work and home.
At all times all of the people involved were helpful kind and considerate.
The vet was special he organised the picking up from my place.
Nothing was an issue.
Thank you very much for being there. Mark Read more “Pawssum is essential service”
Euthanasia
Lauren was wonderful at what was a very difficult time for me. She was patient… and compassionate and even though it took quite some time to euthanise Charlie due to his bad veins (his poor little heart was so damaged he was not pumping enough blood to his extremities) she persisted. I was able to hold Charlie close to me the whole time and he was not distressed in any way and she even took a paw print for me. She made a very sad time for me so much easier with her compassionate and patient demeanour. I would certainly use this service again. Read more “Euthanasia”
Thank you
I cannot thank you enough I phoned Sunday morning as our beautiful dog Misty had… taken a turn for the worse over the weekend, Dr Scott was there within 2 hrs explained how and what would happen. It was very peaceful and allowed our family to grieve for our much love dog in our own home, excusing himself which was lovely as we said our final goodbyes
Highly recommend there service for a very difficult time when putting down your beloved pet
Thank you Read more “Thank you”
My beautiful boy
I can’t thank you enough for how caring and understanding from my Initial phone call… to the beautiful lady I spoke to on the phone to the vet the lady that took my beautiful boy it was just the most beautiful and loving way to say goodbye to my boy and I thank you Read more “My beautiful boy”
Respectful, professional and caring
Very pleased with the whole experience under very trying circumstances for us. Dr stefanos Took… his time, explained the process and made Cleo very relaxed. Very happy to recommend his services Read more “Respectful, professional and caring”
A charming vrt, a credit to the profession
Good morning It was a difficult experience made all the better by the vet. A… charming lady, a credit to the profession. Thanks Russell Read more “A charming vrt, a credit to the profession”
Respectful, Compassionate and Comforting
Dr Stuart was such a source of comfort at such an aweful moment in our… lives. He explained everything clearly, he understood our pain and he was so respectful to our beautiful boy Jasper as he performed the procedure. I will be forever grateful that Jasper’s final moments were at home with us and in such good hands.. Read more “Respectful, Compassionate and Comforting”
Highly recommended
We sadly had to put our elderly dog to sleep and were told about Pawssum… by our vet.
Dr. Beshoy arrived within 2 hours of us making the call. He was very respectful and caring, and explained everything step by step. It allowed us to have our Edie pass peacefully at home. We would highly recommend Pawssum to others. Read more “Highly recommended”
Professional and compassionate
I just wanted to say that you guys were extremely professional and compassionate and delicate.… It made all the difference to me in a really tough time and making that tough decision. It felt wrong and just weird calling up, (basically shopping for a euthanisia service), vets and trying find a home visiting vet and a suitable time and honestly this service was extremely easy and gave me peace of mind.I tried at least 4 vets and it got really draining emotionally repeating myself and not being able to have a vet come home on a specific day. Pawssum took my call, organised everything within the same day and had a vet at my home. I was impressed and they provided me with the peace of mind I was looking for. I don’t care about the cost. All that mattered to me was that I could organise a time that suitable and I didn’t have to drag my dog to a vet. In his last moments I wanted him to remain comfortable and at peace at home with my family. When I called up the first time the lady was extremely caring and actually said I’m sorry for your loss, this must be a difficult time and after calling 4 vets earlier you guys were first people to say this to me and I really appreciated it. It is never easy making that call and putting your pet down but Pawssum were professional, quick to organise everything in the same day when I requested a specific time, extremely compassionate and friendly. The vet Dr Beshoy was extremely compassionate and professional as well and we all appreciated that too. Thank you so much for making this trying time easier for us and making it all go smoothly. Read more “Professional and compassionate”
We could not have been more at peace
We could not have been more at peace with the two staff the respect and… kindness shown to Gwen and her family was so comforting so a heartfelt thank you from Gwen’s family Read more “We could not have been more at peace”
My family and I would like to thanks Pawssum and the vet
My family and I would like to thank Dr Amanda and all the staff at… Pawssum. They were very kind, caring and accommodating when we had our beautiful old dog Punter euthanised at home. Read more “My family and I would like to thanks Pawssum and the vet”
Thank you so much
Dr. Yeoh was so kind and supportive during the peaceful euthanasia of my 13 yo… shih tzu Sophie. She was compassionate and caring and made a very sad situation quite dignified for me and my dog. I would highly recommend pawssum. Read more “Thank you so much”
Harry
Our sincere thanks and appreciation to Dr Gary Jocum who was extremely kind, understanding and… supportive. Read more “Harry”
Caring approach at very difficult time
Terribly sad time for our whole family and escalated too quickly but you rearranged your… schedule to get to us, you were sensitive and kind and guided us through, respectfully giving us the space to say our goodbyes. One of the worst days of our lives but very thankful for your help at this time Read more “Caring approach at very difficult time”
I could not have asked for a better vet
I could not have asked for a better vet. Thank you so much for your… caring service. My dog was comfortable and you made me feel at ease. It’s so much better to be at home with a vet who truly cared for my dog and for me. Read more “I could not have asked for a better vet”
The vet was very kind, compassionate and understanding at a very difficult time.
Dr. Estafanos was very kind, compassionate and understanding at a very difficult time.
Dr.… Estafanos examined Gizzmo and agreed it was his time, then explained the procedure.
Gizzmo had a wonderful send off and went to sleep peacefully.
Thank you for helping make this day something to remember that was filled with love and dignity for my beautiful fluffy puppy.
I would highly recommend this service.
Thank you Read more “The vet was very kind, compassionate and understanding at a very difficult time.”
Our Dog Sasha
Very Happy with the service that Pawssum provided. Dr. Beshoy explained everything very clearly. he… was respectful and Sympathetic towards the dog and the clients needs. This made it a lot easier having the dog Euthanased at home in her own Environment. We would be happy to recommend your services to our friends. Regards John and Paulette Read more “Our Dog Sasha”
Our beautiful Mia went to
Our beautiful Mia went to sleep peacefully, surrounded by her family and in her home.The… service we received was amazing. The beautiful, caring and understanding staff were wonderful. Dr. Estafanos attended, he was so kind and gentle, gave us time to say goodbye, explained everything and was so caring to our darling girl. We cannot thank you enough and would highly recommend your services. Thank you so much
Regards Helen Ogg and family Read more “Our beautiful Mia went to”
Dr Beshoy was calm, kind
Dr Beshoy was calm, kind and respectful. He made saying goodbye to our sick little… dog a little easier. Read more “Dr Beshoy was calm, kind”
At home Euthanasia
We had to make the heart wrenching decision to have our dog put to sleep.
… /> Pawssum were great,from start to finish. The vet that attended was awesome. He was so kind and caring, did not rush us and was very considerate throughout the process. We were all able to be with her for her final moments, and she was able to spend them in her own home.
I highly recommend them. Read more “At home Euthanasia”
R.I.P …MAX
Very professional, caring sympathetic service. Exceptional understanding of the family needing to grieve and say… goodbye.
Only bad point was the 4 hour wait for vet. Understandable when times are busy. Plus not knowing what happens to Max until we recieve his ashes. Feeling a little empty. Again probably just us not asking enough questions in such a sad time. We miss him so much…💔 Read more “R.I.P …MAX”
Everyone was fantastic and treated us with great care and dignity
Everyone was fantastic and treated us with great care and dignity. We all laughed and… cried together during their time with us while our girl passed on. Best of all our girl left us extremely comfortably with Lisa providing a mink blanket for her to travel in comfort and style. Read more “Everyone was fantastic and treated us with great care and dignity”
Peaceful passing of our dog
We had to make the hard decision of putting our baby to sleep, we didn’t… want him to be put down in a vets office.
Our vet was absolutely amazing, he was kind and gentle, it was such a difficult choice but I am so glad he was in the hands of your vet. Thank you so much for being wonderful to us during this very hard time. Regards The Di Raimondo family Read more “Peaceful passing of our dog”
It was the most humbeling
It was the most humbeling experience i could have had ,
This was the… 1 thing that made me feel that i was doing the right thing for my sick baby Read more “It was the most humbeling”
Saying goodbye to our fur baby
Thank you so much for your prompt, excellent and compassionate service. From our first contact… you went out of your way to help us through the very traumatic decision of putting our fur baby to rest. The Vet you chose for us was so kind and compassionate and explained everything to us so that we could make an informed choice on the best option for our beloved 14 year old Labrador, Charlie. She is now in a better place with no more pain and whilst we are all devastated we know we made the right decision for her. Being able to arrange it all at home so Charlie was in her own home, on her favourite bed and surrounded and cuddled by her loving family was also so much less traumatic for her. The whole process was very peaceful. Thank you so much for going above and beyond to help us at a very difficult time. Kind Regards, The Evans Family Read more “Saying goodbye to our fur baby”
Efficient kind service
We had to go through heartbreak and have our border collie put to sleep. As… I couldn’t speak I messaged pawssum and received a instant reply. Very helpful and caring lady helped me organise a vet to come out within a few hours. She kept in contact throughout the process and the vet who came out was so caring and kind. As much as it broke our hearts knowing our furbaby was in such good care made us feel at peace and safe. Thankyou to all Read more “Efficient kind service”
After hours euthanasia
Justin was so compassionate and empathetic when he came to help our beautiful Ruby over… the rainbow bridge. It absolutely broke our hearts to say goodbye, but his manner made the whole thing just that little bit easier. The communication from the time I contacted Pawssum was excellent. I’d definitely recommend them, and will use them again if the need arose. Read more “After hours euthanasia”
Vet was polite and professional,
Vet was polite and professional, no issues with the process.
Great Service
You made the very difficult time so much more pleasant.
The vet was sympathetic… and patient and I really appreciated your service and would recommend you. Read more “Great Service”
A peaceful ending for a beloved pet
I could never have taken my beloved 16 year old friend to our vet. She… would have been immediately terrified – no fault of the vets, that’s just how it was for Bella. In the end she was tucked up in her bed, calm and with me by her side. The service and flexibility from Pawssum meant that an ailing loved one didn’t have to endure unnecessary hardship. When we needed to move the booking a day earlier, we were grateful to be so accommodated. That we were dealt with with such care and compassion by all staff members made all the difference Read more “A peaceful ending for a beloved pet”
Thank you
The entire team at Pawssum were exceptional, Trish was so caring and kind while taking… the booking for our beautiful boy Dudley to take his trip over the Rainbow Bridge. Dr Gary was amazing so considerate and gentle with our boy. So peaceful and calm. Lyn came and picked him up and patted and talked to Dudley the whole time
We will be forever grateful to the team at Pawssum. Thank you. Read more “Thank you”
Amazing professionalism and care
Dr Stuart was amazing and professional but also patient and caring for our needs.
thankyou for your kindness
Dr Beshoy was so calm, considerate and kind. He made this difficult time as peaceful… as it could be. We were able to concentrate on saying our last goodbyes to our beloved pet in the comfort of her home. Read more “thankyou for your kindness”
Highly recommended
Our beautiful 15 year old Labrador sadly had to be euthanised earlier this month and… the Pawssum team were wonderful from start to finish. They really did go above and beyond and help me through such a difficult time from that very first phone call right through to arranging the the cremation. Pawssum really does deserve a five star rating and I am happy to give one here. I would certainly use them again. Read more “Highly recommended”
Peaceful experience for us.
Lizzy peacefully flew off to heaven at home on the 4th December 2020 By Dr… Beshoy. Lizzy was 15 years old lab/retiv and her little legs just couldn’t keep going anymore. This was the most hardest heartbreaking decision we had to make in our lives. Thoughts kept running in my head, I can’t take her to a cold vet room I wanted her here with us at home in her bed and backyard with the sun shinning on her. Plus it was time, I couldn’t hold off anymore she was ready to go but I was trying to hold on. I can’t thank Dr Beshoy enough for what had to happen and him making this such a calm and peaceful experience for us. Dr Beshoy explained what was going to happen and I would go to say his a very gentle soul man and made my pain and guilt of having to say goodbye to feeling I am doing the right thing for my beautiful lizzy girl.Dr Beshoy did what he needed to do and then he stood in the background quiet while we had our final moment. It was just so peaceful. From the first call to making the booking then Dr Beshoy arriving and then saying our final goodbye I could not fault a thing with pawssum and would say if you are feeling like I was ” I can’t do this” You can! I called at 9:30pm and the next Morning was her goodbye. We can’t thank you enough, our hearts are breaking and we have lost a part of our souls but what you did for us in Lizzy final moment made this memory of her such a beautiful one for us and also for her being at home saying goodbye. I highly recommend Pawssum they are kind and caring people. Read more “Peaceful experience for us.”
Comfort care
Dr Bahaa provided us with sympathetic professionalism through a difficult process. Molly our beautiful border… collie was treated with dignity and we were given plenty of time to say goodbye.Thankyou for supporting us in a difficult time. Read more “Comfort care”
Thank you for your prompt
Thank you for your prompt service. It helped make a difficult decision
bearable. The… efficient and quiet understanding and caring was wonderful. Read more “Thank you for your prompt”
Thank you Pawssum
Our 14 year old staffie Ginza who was 14 years old had to be euthasised… in an emergency, she had broken her leg and was in excruciating pain and very frightened. We were unable to transport her due to her pain. Pawssum arranged a vet to come to our house in 90 minutes out of hours. Dr. Celest Yeow who attended was kind, caring and reassuring to Ginza and us. We will be eternally grateful for this service and Dr. Celest. Our beloved Ginza is resting in peace, we miss her. Read more “Thank you Pawssum”
Peaceful goodbye
Thanks to Dr Shadi for a peaceful send off for my beautiful Daisy.
Dr… Shadi carefully explained the procedure and made a difficult time seem less painful within a short time. Read more “Peaceful goodbye”
Compassionately caring
Dr Kris was so kind and compassionate while putting my girl to sleep. He talked… me through it offered time and reassured my decision was the right one for Trixie. It was hard I’ve lost my best friend, but I will never lose the memories we had together. The process was painless for our girl and Kris was calming and showed so much empathy to us during the time. Thank you Read more “Compassionately caring”
Eternally grateful
We’re eternally grateful that Pawssum was able to give us a peaceful goodbye for our… Moxxi. We weren’t given much time to make arrangements, but Pawssum went above and beyond to fit us in at short notice. Everyone was compassionate and professional, and it was such a comfort to bring her home! Read more “Eternally grateful”
10 out of 5 stars
I could not speak more highly of Pawssum. They were kind, caring and professional. They… made a truly difficult and painful experience one of peace and love. Thank you so much. Read more “10 out of 5 stars”
Blondie
Thankyou for your compassion, professionalism and inderstanding . Delivery of your services within an hour… of our initial enquiry was perfect for our situation much appreciated annie &Richard Read more “Blondie”
Best worst experience
A huge thank you to Dr. Stuart who is just the perfect vet to facilitate… a peaceful transishion of your most loved furbaby. His presence, empathy, experience and professionalism made all the difference. Thank you again. Karen, Martin, Leila and Harley Read more “Best worst experience”
Dog Euthanasia at home
Dr Bahaa came to visit our home to do an Old Age Assessment on our… beloved 13 year old Sammy – Italian Spanone after he showed a decline in his quality of life over the past few days. Upon assessment, we had decided it was best for Sam to end his struggles with in home euthanasia.
Dr Bahaa was all and more that you could wish for to make this process as endurable as possible.
He helped us to feel comfortable with our decision and there was genuine compassion towards us and Sam. I would truly recommend Pawssum as an option to an at home euthanasia for your beloved fur baby. Our dogs give such unconditional love over their lifespan, they deserve respect and peace at the end of their lives. Read more “Dog Euthanasia at home”
As we we’re unsure of
As we we’re unsure of what to expect as our beloved family member rusty was… very ill
Dr Peter arrived, explained the process of what was going to happen, he then meet rusty
and our family members, and made us at ease with what was about to happen.
Then after Dr Peter stayed and talked to us and helped with our grieving
Pawssum made our very sad day turn out ok thank you Pawssum Read more “As we we’re unsure of”
Very Peaceful Euthanasia
I am very grateful for this service. Krista, the vet was both very professional and… very sensitive to the situation. I am so glad my pet was able to pass away in familiar surroundings with those she loved and who loved her. Read more “Very Peaceful Euthanasia”
Caring Vet
I was very happy with the Prompt and efficient Response with booking a Time ,… And Then Very Happy with Justin the Vet who Showed Great Care and Respect to Myself and My Beautiful Labrador at such a Awful Time , Thank You Read more “Caring Vet”
Kind & Compassionate
Our much loved elderly puggle Marley deteriorated very quickly on Sunday, I contacted pawssum on… Sunday night & they were able to organise a home visit on Monday morning. Unfortunately Marley died 5 minutes before the Vet arrived, However, she was very kind & gentle & allowed us as much time as we needed before she transported Marley for cremation. All the staff I dealt with on the phone were very compassionate & helpful. Thank you. Read more “Kind & Compassionate”
Will recommend to everyone
Our extremely beloved noukie had to be put to sleep on the 16th of October… 2020 and our usual vet could not come out so I rang pawssum.I would and have already recommended them to all my family and friends who have pets. Dr Gary came to our house and was so compassionate. I loved how he explained everything to my children and family so everyone knew what would happen. He gave us all the time we needed to say goodbye and he patiently waited and we never felt rushed. We have also chosen to have Noukie cremated through Pawssum and we are in the process of that. From that first call I was treated with so much understanding and empathy that it has left a lasting impression. Will definitely be using this service for out Cat, milo and a future Dog when we are ready. So much love for you all at Pawssum and i cant thank you enough Read more “Will recommend to everyone”
Kind and compassionate Vet
Thank you Dr Liyan, for coming out so late at night and helping us in… our hour of need, your are such a kind and compassionate person and very patient with us and hunter. Thanks Jodie and ken Read more “Kind and compassionate Vet”
Peaceful, caring and loving
The only regret I have is that I didn’t find Pawssum sooner. Their is prompt,… respectful and caring keeping you informed at all times. I would like to thank Dr Beshoy for his compassion and honesty in this sad time having to goodbye to our little buddy of 12 years. Should you find yourself in need of a vet for whatever reason I highly recommend Pawssums, you may pay a little more but for a stress free at home consult it’s worth it. Regards
Carol Simpson Read more “Peaceful, caring and loving”
We can not Thankyou enough.
We can not Thankyou enough. Our vet was so understanding, kind and compassionate. He understood… that we needed time, and knew what to say. We feel lucky to have been able to say goodbye to our smallest family member in our own home. Read more “We can not Thankyou enough.”
Great service but confusing communication.
Hi there Paul Simpson, thank you for the wonderful service you provided for the dog… Bailey. The vet he sent out was lovely as was the lady we spoke to you on the phone. There was however some difficulties with Your communication processes. After we made our initial booking we received another phone call trying to offer the services again not realising that we had already put walking into the system. Likewise we received a number of different emails outlining your services when we had already made a booking. This was a little confusing for us and I had to ring back to find out if our booking had in fact been confirmed. Likewise we received a couple of emails confirming our booking which again was a bit confusing. It would also be a good idea to ask us about the return package e.g. scatter box, or urn in the initial booking. I did respond to the email asking about our preference but have not had that confirmed and I’m not sure whether the money has been taken for this part. Despite this I have received another email to say that the service has been completed and the original price confirmed. In summary your services were great but your communication processes could be improved. Thank you once again. Jackie Read more “Great service but confusing communication.”
I was able to say goodbye to my baby at home where he was comfortable
Dr Peter and the lovely receptionists helped me today with the awful task of euthanising… my best friend Romeo, I cannot fault their service. I was able to say goodbye to my baby at home where he was comfortable. The process was explained to me and they arranged collection for cremation and return of his ashes. This all happened on my return from night shift at 7am and they were calling around to organise this for me on a Sunday morning before normal hours. I can’t thank you enough
Cindy Read more “I was able to say goodbye to my baby at home where he was comfortable”
Lovely, empathetic, professional vet
Had to say goodbye to our 14 year old blue heeler last week. Contacted Pawssum… and Dr Bahaa came to us that same day. Lovely, empathetic, professional vet, who sent our old girl peacefully off to sleep in my husband’s arms. Highly recommended, especially if you have a pet who gets stressed in unfamiliar environments Read more “Lovely, empathetic, professional vet”
I thank the vet so much for his compassion and expertise in this matter.
We had to have our 18 yr old Border Collie/Blue Heeler put down and the… vet that attended made it that much easier for us. He was helpful, friendly and explained ever step which made the process easy and quick. There was no suffering, she went peacefully. I thank the vet so much for his compassion and expertise in this matter. Read more “I thank the vet so much for his compassion and expertise in this matter.”
Wonderful Service
Thank you Dr Stuart for your gentle and compassionate care for our dog. You made… the experience very peaceful for Toby and for our family. We really appreciated it. Read more “Wonderful Service”
Thanks
I was most impressed.
Trish who took my booking was very kind and helpful.
… /> Dr Bishoy was great. He treated Phoebe with respect and was very calm and patient waiting until she showed no reaction to the sound of the razor. He delayed shaving her until the third time when she showed no reaction to the sound.
It has been a sad time for us because Phoebe was not yet 5 years of age and her illness was unexpected.
We are now waiting to receive Phoebe’s ashes. Thank you for arranging everythng for us.
I have no photo available to email. Read more “Thanks”
Caring, responsive and understanding
We had to have our lovely girl Eve put to sleep today, she was a… senior Doberman at 13 years old. I called at around 1pm and my booking was confirmed very shortly after for 6:30pm. Dr Liyan messaged me advising the time she would arrive and was very prompt. She was extremely friendly, helpful and informative. She was even so good as to explain the procedure to our 5 year old daughter. 10/10 service. Thank you for helping us say goodbye to our sweet girl. Read more “Caring, responsive and understanding”
A beautiful send off for our dog
Helped to make our beautiful dogs final passing much easier.thankyou
Vets who genuinely care
I found pawssum online after making the horrible decision to peacefully euthanase my very loved… dog Doug after an illness greatly impacted his quality of life. They were fantastic with their communication and the attending vet, Patricia was just so caring and lovely. So glad I used them. Such an incredibly sad time was dealt with with genuine compassion and care. Thank you. Wayne Read more “Vets who genuinely care”
Peaceful send off for my beloved girl
The Vet had a kind manner and during the entire process I was able to… concentrate on Jess. It’s not a good thing to go through but I’m happy it could be done at home. Jess was not stressed and I could pat her face and talk to her throughout. Read more “Peaceful send off for my beloved girl”
Beautiful send-off for our darling Girl
Peter was very understanding and engaging and helped us give Rana a beautiful calming send… off. So glad we were able to be with her and the last things she felt was the love from all of us. Thankyou Peter. Read more “Beautiful send-off for our darling Girl”
Euthanasia
From $399
Our team will book a caring, experienced, and licensed vet at a time that works for you - Bookings are available till 10:30 pm.
Get a quick assessment of your dog's quality of life
If you are not ready to speak with someone and just want a little more guidance on if euthanasia is the right decision, you can user our Quality of Life Assessment Tool, below. It is only a guide, and symptoms should always be assessed but a Vet, but it might put you on the path to making the right choice for your much loved pet.
Cremation & Aftercare Services
We understand how hard it can be to say goodbye to a beloved pet. Our team is here to support you every step of the way. We are dedicated to arranging aftercare for your pet in a compassionate and caring manner, ensuring that their end-of-life experience is peaceful and dignified. You can trust us to handle everything for you and your pet during this difficult time.
*Kindly note that all prices are subject to change based on state, after hour care and pet weight and will be confirmed by our customer care team.
General Cremation
From $269
Careful and respectful transport
Cremation with friends (other pets)
Ashes scattered in the crematorium gardens
Private cremation - returned
From $412
Careful and respectful transport
Guaranteed individual cremation
Ashes carefully delivered to you (container)
Remembrance options
Call for a quote
Careful and respectful transport
Guaranteed individual cremation
Ashes carefully delivered to you in a beautiful urn
Plus, your choice of:
Paw prints
Jewellery
Fur clippings
and other memorabilia to remember your pet by
Our memorabilia will help you create a beautiful and meaningful tribute to your pet
*Options are dependent on state
Quality of life assessment
If you'd like the reassurance of a vet coming to your home for an in-person assesment, we can organise a vet to come to you. Our friendly and compassionate vet will assess your pet’s vitals, overall condition, levels of pain, discomfort, mobility, illnesses, and any other welfare related issues. They will also be able to advise you about whether your pet is suffering or not. You will get all the information you need to do what’s right for your best friend. Peace of mind for just $159.
How it works
A simple 3 step process means that your pet will see a vet sooner.
Urgent bookings are also available.
Book a time
Our dedicated and helpful staff are here to help you, 365 days a year 7:30am-10:30pm. You can call us on 1300343580 or book online.
Pick a time and day that works for you.
Pick a day and time that suits you. We provide at-home vet services around Australia and NZ.
Our Vet comes to your home
One of our caring and professional vets will visit your home, and provide you and your beloved pet with service you will cherish.
Frequently asked questions (FAQs) about pet euthanasia
Ask the vet any questions you have, so that there are no surprises, including how to make it as compassionate as possible. Decide on whether you and your family want to be present and make sure everybody knows what will happen.
It is very important to celebrate your pet's last days - whether it’s a trip to its favorite park or one last photo, surround it with love, care and joy one last time.
Everybody will be grieving, so be prepared for that time and put in place a support mechanism for this.
Choosing to stay will give you a sense of comfort, closure and acceptance, and a healthy ground for the grieving process. It's important to avoid feeling regret.
However, some owners prefer to say goodbye before the euthanasia and that's also ok.
In term of children, you need to carefully consider if they are old enough to comprehend the concept of euthanasia, and whether they want to witness it.