We were quite distraught when our vet Dr. Kel arrived. she immediately set about building rapport with our cat Millie my son Daniel and myself. She talked us through each step of the process and was very calm and reassuring. She gave us a lot of flexibility and some suggestions about where to be when medications were administered. Overall the service was fantastic and Dr. Kel was very caring compassionate and thoughtful in everything she did for us. It truly was a good farewell. Thank you