My beautiful scruffy girl who had been with me 12 yrs was suffering with liver mass, took a bad turn on Monday 7/10/24.
I was desperate as my regular vet was closed and I live in a country area.
By chance I found Pawssum, and I am blessed that my baby was able to be relieved of her suffering.
The vet came to our home, he was so respectful gentle and kind with our precious girl.
She went so peacefully.
I cannot praise enough as it brought us peace and blessings that she was out of pain.
Scruffy will be home after her cremation
I even received a call asking how things
were and any extra instructions for my baby’s departure to heaven.
Thankyou all for your wonderful service.🐕🐕🐕❤️

Dr Bahaa was excellent in helping our beautiful Kiki to cross the rainbow bridge after a long illness. He was kind, respectful and gentle. He helped make a an extremely emotional time a little easier and we thank him for the service he gave.

Absolutely terrific service. This was the second time i have had to use the at home euthanasia – genuine compassion, really speedy service and always receptive to any needs. Its comforting that in a time of genuine sadness that all these logistics are so easily taken care for you.

We appreciated doing this at home rather than taking our dying boy to the vet clinic. We were all very distressed but I’m glad we were together and able to take our time saying goodbye.

Would highly recommend this company due to their customer service, sensitivity and support at a time of grief and stress.

Extremely happy with the service our beloved Diesel passed away at home in his own bed surrounded by his family.
Thanks to Dr Jared for being so kind and cosiderate to or needs

Dr Stephen was extremely compassionate and considerate throughout this very traumatic time for our family.

This was such a positive experience in an awful situation. Dr Cooper was professional, caring and explained step by step the procedure so there were no surprises. Very happy to recommend this very professional company with special thanks to Dr Cooper.

Good service

We made the heartbreaking decision to put our 16 year old beagle down last week. It was an incredibly hard decision, but we are so grateful for the kindness and compassion of the Pawssum team. Dr Cooper was amazing; he talked us through everything with such a thoughtful and gentle approach. Our lovely old dog Homer went to sleep peacefully in his own bed, surrounded by the people that loved him and a wonderful vet.

We made the heartbreaking decision to put our 16 year old beagle down last week. It was an incredibly hard decision, but we are so grateful for the kindness and compassion of the Pawssum team. Dr Cooper was amazing; he talked us through everything with such a thoughtful and gentle approach. Our lovely old dog Homer went to sleep peacefully in his own bed, surrounded by the people that loved him and a wonderful vet.

We made the heartbreaking decision to put our 16 year old beagle down last week. It was an incredibly hard decision, but we are so grateful for the kindness and compassion of the Pawssum team. Dr Cooper was amazing; he talked us through everything with such a thoughtful and gentle approach. Our lovely old dog Homer went to sleep peacefully in his own bed, surrounded by the people that loved him and a wonderful vet.

Thanks to Pawssum and Dr Kel for your compassionate care in such a difficult time for us at short notice. Our beautiful girl is now at peace x

Thank you to Pawssum and Dr Kel for your compassionate service to help our beautiful girl be free from pain. Being able to provide this service at short notice provides comfort during such a difficult time. Thank you Dr Kel, it means a lot to us.

Dr Stephen helped us say goodbye to our beautiful girl Mishka at home today. He was so kind and informative and made what is such an emotional experience that little bit easier. Dr Stephen looked after our puppy with such care and compassion like she was his own. Thankyou so much.

Dr Cooper was wonderful with our beloved April. All options were discussed thoroughly. Our beautiful girl and us were treated with the utmost respect and care. She went to sleep in her own bed in her own home surrounded by the people who loved her. If there is such a thing as a good death, April had it.

An extremely emotional event was well managed by the team.

Nothing unnecessary was said and team was very calm, clear and understanding.

Helped me focus on my pet.

Thanks

Pawssum was fantastic to deal with and made the booking process of letting our family dog go so much easier. I called around to a few local vets a day before a public holiday and wasn’t able to get anyone to do a home visit as all were fully booked, I wish I came across Pawssum earlier as Dr Beshoy came out in under 2 hours after I submitted the booking. Thank you Dr Beshoy for your extreme kindness and professionalism. You made a heartbreaking decision so much easier.

We initially requested a Quality of Life assessment of our 12 year old GSD Xena because we wanted to be certain there was nothing further we could do for her. Based on Dr Stephen’s assessment, we opted for euthanasia. Dr Stephen gave us options, and did not rush the process, however his assessment was clear which is exactly what we wanted. During the euthanasia process, Dr Stephen was extremely kind and patient, he made recommendations that would assist Xena during the process, and the way he treated Xena and the manner he spoke to her was lovely . Thanks so much Dr Stephen. You made a very hard process much easier, not only with your skills and competencies as a vet, but your kindness to Xena and her family as well.

Dr Jared was so caring and compassionate and our little dog Sammy had a lovely peaceful end

Dr kel was very professional and extremely caring made us fell so much better in this difficult time with our dog pebbles would not hesitate in recommending her to any one for your services in the future
Thanks a lot
Bob Barnes

Our vet DR Shagufta was amazing. She explained the process to us and allowed us the space to spend the last few moments with our beloved Moose.
Moose was able to be in our arms as he slipped to sleep. Moments later he passed peacefully. Dr Shagufta was compassionate and caring throughout the process.

On Friday 12 April we said a very sad goodbye to our beloved fur baby, Angus, at home. Dr Bahaa was kind, gentle and understanding which we very much appreciated at what was an extremely difficult and emotional time for the whole family.

Emma was so kind and considerate to us and gave our dog, Missy, a peaceful end. Thank you.

Dr Tamara was very caring, arrived on time. Jessica had no idea she was being put to sleep or being seen by a vet. Thoroughly recommend Dr Tamara.

Dr Stephen was amazing when providing our dog Stiggy with a comfortable send off. He was very understanding and sympathetic of our loss of Stiggy and could not recommend him enough! Stiggy was peaceful and made comfortable which made the send off feel right. Thank you so much Dr Stephen

Everything happened in a timely manner. Thank you

Helpful and caring result.

Very thankful for the gentle and understanding care given to us for the peaceful passing of our beloved 17 year old dog Belle.

The time had come for our 14yo little man, Teddy, to cross the rainbow bridge.
It was a very hard family decision to make. He could hardly walk and had lost control of all bowel and bladder movements.
As Teddy was always anxious and scared of going to the vets, we had the vet, Dr. Beshoy, come to us.
Dr. Beshoy was very sympathetic, compassionate, professional and showed a lot of empathy to us and our situation. He was very respectful with Teddy at all times, which was of great comfort to us and also to Teddy, who was happy in his own home.
The lovely people at Pawssum kept me informed every step of the way either by text, email and even a phone call which I received at 9pm at night to go over Teddy’s plaque for his cremation urn.
Teddy has since been returned to us, hand delivered by, Pets to Rest, the cremation service used in this regard.
I cannot recommend both of these companies enough. Great service, professionalism and very respectful. Thank you.

Dr Edward came to put my boy to sleep.
Very understanding and patient, explained everything with compassion.
This is such a great service and saves a stressful trip to a clinic.

Thank you Pawssum,

From the first contact, the staff were kind and considerate of what was a horrible time for our family and me.

From first contact, the Veterinary consultation and the final appointment, it was seamless and made it far easier for us.

Our Vet, Dr Kel, was the kindest and most supportive person, anyone could have wished for, her love and kindness to our Sammy, and the family members was outstanding. She explained every step so we were aware and went through a lot of trouble to ensure that we knew Sammy was comfortable.

I would highly recommend Pawssum to anyone who has to go through this horrible time.

Warmest regards,

Jacqui Walsh

We were very happy with the compassionate euthanasia for our Shadow. It was very quick and we believe that Shadow didn’t feel a thing. He went so peacefully.

Service was prompt and compassionate and our beloved family dog did not suffer. Thanks for your assistance.

A heart felt thank you to Dr. Tamara. It wasn’t easy to make the decision to have Gizmo put to sleep after
17+ years. She was one of the family. It was a very sad time, but to be able to hold her while she passed away in her own home was very comforting. Dr. Tamara was amazing. Thank you for your kind words. We will never forget you Dr. Tamara….
Cathy and Brian

Dr Bahaa was very compassionate and helpful during this difficult process. My best mate crossed the rainbow bridge with genuine care and professionalism. Eternally grateful.

I would like to thank the ladies I spoke to on the phone, they were so helpful and thoughtful. Tamara ( the vet) knew the decision I had to make was very difficult but I knew I couldn’t let my Roxy suffer any longer. Tamara talked me through the whole process so I fully understood what was going to happen. Saying goodbye to my little Roxy was the hardest thing I ever had to do, Tamara was so kind and supportive and I appreciate her being there when I said goodbye to my Roxy. My thanks again to the staff at pawssum and Tamara.

Dr Edward was incredibly gracious and kind in helping our sweet girl pass in peace. His kind and thoughtful manner were truly a gift on the worst day of our life; explaining the process and compassionately guiding us through her passing provided reassurance and solace. Pawssum were able to arrange an emergency home visit within hours. Dr Edward’s compassion and grace were truly a blessing.

Emma came out and was so understanding, I cannot fault the service I highly recommend pawssum thank you for being so caring x

Dr Stephen gave our old dog Bailey a lovely quiet and peaceful death at home. There was no distress either for the dog or for us. Thank you.

It was time for my mate Poppy to say goodbye,something she and I did not want to do but had to.
On a friends advice i rang pawssum and right away felt that Poppy would be respected during such a hard time.
Robyn that answered my call was respectful and so good in her care in making the appointments and explaing everything.
Vet Dr Edwaudo was prompt and so good in caring for Poppy during her euthanasia process and in his care for our situation.As my old girl was not very trusting i was reassured when she licked him and he made her relax and allow him to check her.He made me feel better for the decision that the time had come and he understood my tears.
The Animal Welfare League staff that collected Poppy for cremation were respectful of us BOTH also.
In such a difficult time all involved made it more peaceful and I can only highly recommend them all.
Thank you to all for your service that allowed Poppy and I to say goodbye at home with less stress than travelling away from home.

Dr Emma couldn’t have been better. We were under no pressure. It all happened when we were ready. Thank you for putting our Doug the Dog at peace

Thank you so much for Guiding through both times that we have had to say Goodbye to our Darling Peekay in October and our Precious Tilly yesterday. We were raw with Grief and questioning what we were doing but Dr Sharmina gently helped us understand why and what and so we were able to gain a much Appreciated sense of Inner Peace that what we were doing was the right thing to do. Thank you so much Dr Sharmina and I am very sorry that I missed the Name of your Colleague who was as equally supportive and thoroughly professional. Now that we know that you do other Ver services we will be using You for all our Dogs- we thought you only did the Peaceful Euthanasia Services,

Sincerely, The Tam Family

Big thank you for making something that was extremely difficult an easy, simple process. From the people I spoke to over the phone and Dr Emma who came to our home, you showed so much compassion and understanding and willing to help navigate this process as easy as possible for us while we were going through such a difficult time. As hard as it was to say goodbye to our Bella, we thank you!

Could not fault the vet he was so pleasant and does a very good job.

Stephen was professional and patient while my family said good bye to Chubz.
It was a difficult time and Stephen made the process easier.
Highly recommended!!
Thank you again

Stephen was extremely professional and patient while we said goodbye to Ziggy.
It was an intense and emotional moment and we were very grateful we could do it at home.

The pawssum service was absolutely fantastic. There was a quick response from the first phone call to the vet arriving at our house. Dr Shagufta was amazing- calm, caring and wonderful, explaining all steps. We didn’t feel rushed and even our children were included in a lovely and understanding way. What a great service all around in such a difficult time. 🐾❤️

Thankyou Dr Emma. You were wonderful with both myself and our beautiful boy. He’s at peace now, no longer in pain. ❤️

Thank you so much for your help with Dabs on the weekend… please extend my sincere thanks to Dr Bennett for his wonderful care. Kay Sheridan

Making the decision to say good bye to my best mate was extremely difficult, the thought of having to take him to the clinically cold environment of a veterinary clinic was not an option I could deal with.
Pawssum provided a very professional service in my house, my boy passed in his home, on his favorite mat with no stress surrounded by those who loved him. I am very grateful

The respectful and caring manner of all staff concerned made a horrible situation less traumatic than it may otherwise have been. Dr Peter in particular was outstanding and we can’t thank him enough.

With best regards and much appreciation
Beryl Brooks

Dr Stuart was great. He made a horrible moment as good as it could be.. he was very calm and softly spoken but still explained everything that was happening and was going to happen. After it was done he quietly slipped away and left us to grieve. Many thanks.

Appreciated the direct answers to our questions and ease booking with Pawssum in a difficult situation compared to other services who were unclear and ambiguous, often giving the impression they were trying to take advantage of our vulnerability. The agent we spoke with was patient and did their best to support us with making the booking. Thank you.

It was a very difficult time for us but Dr Beshoy was so gentle and caring with Mook, our 13 year old staffy. She passed peacefully and we are very thankful.

Excellent service. Dr Nick was kind and compassionate to both us and our dog. Our dog passed very peacefully and the whole process was a positive experience given the circumstances. I would definitely recommend and use this service again should we need it in the future. Thank you.

The service we received for our gorgeous dog Earl was nothing short of excellent.
Dr Stephen was so thoughtful and gentle and put my partner and I at total ease .
The passing was so painless and done with total respect ,we couldn’t have asked for anything better.
Thankyou so so much Pawssum 👍👍

We knew that the time was coming when we would have to face the reality that it was time for our beautiful little 16-year-old dog to leave this world. We hoped that she would go peacefully in her sleep but of course that never happened. Phoebe was so nervous about going to the vet, so we decided that we would use a home euthanasia service. We are so glad that we did. Dr Stephen came to our house at 11.30 at night to help Phoebe pass away peacefully. She was so calm after the first injection that having the final injection was easier to cope with. Phoebe passed away peacefully in my arms. Dr Stephen was such a kind and considerate person. He made us feel comfortable with the whole process and we cannot thank him enough for his support. I would certainly recommend Pawssum. At a time when you are very emotional, the service and support was excellent. Thank you.

Dr Tamara attended the home for a peaceful dog euthanasia for my beautiful, nearly 12 year old Pup, Kade. It was an incredibly difficult time and the way in which Dr Tamara treated the already delicate situation with kindness and compassion was just what was needed.

Excellent service

For what is definitely the hardest most painful thing I have ever experienced in my life Dr Bahaa was extremely compassionate and went out of his way to try and make the experience as comfortable as possible. He treated my baby boy Douglas with the utmost respect and explained everything that would happen so there were no surprises. I was also given as much private time as I wanted and in no way felt rushed. I’d also like to note that for personal reasons I chose to take Dougie into the clinic and Dr Bahaa was only to happy to accommodate me with any thing I wanted that was going to help me with this devastating time. If you are reading this because you are weighing up your options I would not hesitate in recommending their services.

We had to have our beloved husky put to rest due to illness, he was well cared for and went so peacefully. It was done with dignity and respect,
Thank you, our boy got a dignified ending and is resting peacefully in the great beyond.

Dr Stephen was so gentle, compassionate and considerate whilst we said goodbye to our beautiful family dog Hugo. As far as the service we received we couldn’t have asked for more. Thank you again Dr Stephen.

Thank you so much.
Dr Stuart was amazing and treated the whole procedure with compassion and understanding. My big dog was never stressed and went to the next world without any stress

Dr Stuart was very kind and thoughtful

Very pleased with Dr Bennett who helped to euthanize our beautiful pet dog, with empathy and kindness. Definitely recommend this service.

We would like to give a recommendation to Dr Edward and your team for the care of our very loved pet greyhound Storm Smart on the 22/10/23. On the 21st October our dog Storm lost the use of his back legs and was unable to walk or stand. He had quiet a few health problems one being kidney disease and was on a lot of medication. He was then being currently treated by the Austin Vet Specialist at Mile End who were monitoring him closely with scans, blood tests and medication. Storms legs went on him on a Saturday morning around 9.30. We rang our local vet and they said they were full and to try another vet. We rang another vet and they said to bring him in using a towel. He was in so much pain we could not move him or use a towel as he weighed 40 kilos.No one suggested a mobile vet or could help us further. We searched online and found your company and made an appointment for him which was 10 am the next day. Dr Edward arrived promptly at 10am and quickly assessed the situation. Storm’s condition, age and medication and agreed that the best thing we could do was put Storm down. He advised us that Storm would have no real quality of life. We would like to thank him so much for his very caring and professional manner. What a lovely caring vet. We are so glad we found your company and highly recommend you. Very professional and cannot thank you and your team enough.

Following up on a recommendation for Pawssum services from a neighbouring dog lover has given our darling dog, my true best four legged friend peace at last. Knowing she could be put to rest at home with her family, removed the distress for me and the vet lived up to my expectations in every way possible. Compassionate, professional and and did the very best euthanasia service for my dog, Hope. I recommend Pawssum and the consultation provided by the vet with my whole heart.

The experience we had with your team was beautiful given the circumstances. Both the lovely vet and the staff on the phone were so compassionate and respectful.
Thank you for supporting us through this very difficult time 🙏🏼🐾

The decision that it was time for my elderly dog to go was the saddest thing ever.
Thanks to Dr Tamara and Pawssum for making this a peaceful passing and a little easier xxx
Would highly recommend this service.

It was very difficult for us. The vet that was sent to us was fantastic, he was so caring
And understanding. He made sure that my dog was relaxed before he was euthanised. Thank you for your help.

Dr Bahaa came to our house , having booked him in the month before, I was terrified, I knew it was our only choice, he was perfect in everyway. Gave me and the grandkids time, we never felt pushed, Maggie had some chocolate smarties. She was delivered to us a week later. Beautiful framed paw print, and other things as keepsakes, much appreciated, again thankyou very much

This difficult time was made as easy as possible for us. Emma was absolutely lovely.

Our baby Holly had a peaceful passing in her home . Dr Beshoy was caring and allowed us the time to say goodbye to our girl. They are handling everything for us. It’s a nicer experience than a cold veterinary office.

Pawssum answering the phone at 6.30am Sunday morning was a blessing as it was an emergency. Dr Beshoy was considerate, kind and gentle. I’m so relieved we could say goodbye at home, it’s such a distressing experience, being at home with our own blakets and toys was important. Dr Beshoy wrapped him with his ball, lamb and bear and carried him out like a baby.

Pawssum were very easy to deal with and very compassionate.
Dr Tamara was amazing and very
Kind to my Bella and myself.
Highly recommend Pawssum

Great service and compassion. Communication was very good. Made it easy to say goodbye thank you.

Thank you for a compassionate and thoughtful experience. Dr Cooper showed empathy & kindness to us & our pet & explained everything as he went along. It was peaceful and there was no trauma for anyone involved and he treated our pet with so much kindness & tenderness. Highly recommend this service to anyone who requires it.

Great service, showed compassion and treated our little one with respect through the whole process

We had Dr Stephen visit to help us say goodbye to our WGS. We had a few questions and he was incredibly patient and kind. He was very knowledgeable and sweet with both our sick dog and our (lovely but annoying) husky who wanted his attention.

He also took the body out to the car so we didn’t have to see her once she’d been moved, and was just incredibly considerate.

Thank you for providing such a quick and simple service to assist in a hard time.

Tracey was caring, kind and knowledgeable, as well as very clear about processes and costs during booking over the phone and Dr Kel was overwhelmingly wonderful throughout the euthanasia procedure, she brought a sense of peacefulness with her through the door.

Will thoroughly recommend Pawssum.

Dr Bahaa was very compassionate and caring not only for our old dog but for us as well.

My beautiful dog had leukaemia and started to rapidly decline after hours. Two vets attended the appointment and we’re very accommodating and supportive with the hard decision that had to be made. Dr. Sharmila took the time to ensure I understood the process and was very reassuring and kind. She made a huge difference in what was such a hard time. I am very grateful.

Dr Pete was very caring and respectful, he explained the entire process as we went along and made sure everything was the way we wanted it. We would highly recommend.

At such a difficult time, thank you Dr Beshoy for helping our beautiful girl over the rainbow bridge. My girl passed quietly, calmly, peacefully and for that I thank you. Your compassion and care showed to us was lovely. The aftercare service was more than our expectations. The package I recieved my girl back in was absolutely beautiful. Thank you again. This service is gold. Miss you my girl RIP love

Thanks to Dr Beshoy for sending our boy over the rainbow bridge. It was the hardest day we have had in a long time, the process was explained and not rushed. Run free dear Reg, we love and miss you terribly.

Got to be the saddest day we’ve had in a while ,but our lovely
Vets were there and explained the process and eased our pain
We got to say AAA plus
These guys are great

Thankyou Dr Laurel and Pawssum for such a smooth and stress free process. Our 15 year old boy was looked after until the very end with Dr Laurel explaining step by step. She was caring, gentle and allowed us the time to say goodbye. What a peaceful end of life for our beloved dog. Thank you.

When the hard decision came to put our beautiful dog down. We chose the home service from pawssum. The vet that came out was lovely and caring and explained the whole process for us and then gave us time to say our goodbyes. I found pawssum easy to deal with and very caring. I highly recomend them.

Thank you for your professionalism and kindness during a difficult moment for our family. Your staff were so attentive, responsive, and empathetic throughout the whole process. We would highly recommend your service. Thank you.

Very professional and empathetic.

Dr. Beshoy was wonderful in helping us assist our Pug Nibbler across the rainbow bridge. Gentle and compassionate, he was very obviously sympathetic to our strong emotions on the day and he treated our boy like he was his own. I cannot thank him enough, he made a day that was always going to be heartbreaking just that little bit more bearable.

Pawsumms is the most wonderful service.
To have Dr Tamara come to our home took away the clinical aspect and it was a more relaxing experience for Ethan our 15 year old spoodle and our family . Dr Tamara came out and watched Ethan for quite a while ,I had asked for her to come for a Quality of life assessment She had seen him a few times towards the end.
Sadly it was time to let Ethan pass.
I had asked for Dr Tamara there was no other vet I wanted at this incredibly sad time in our lives and am grateful that she was so patient and genuine. I’m so glad I chose a home passing it was also very special.

Dr Beshoy was very patient and understanding with both my Rosie and myself. As hard as the process was to say goodbye, Dr Beshoy was able to give my much loved Rosie a very peaceful departure to doggie heaven.

Dr Stuart was so compassionate and gentle during our quality of life assessment and then enabled us to provide a peaceful loving goodbye to our beloved Labrador, when the time was right. Highly recommend this service as a stress free way for our pets to be offered quality care.

Thank you for excellent, kind and professional service throughout Dani’s journey. We can not fault the service we received and will be always greatful for the kindness Dr Kel provided to us all.

I would highly recommend this service. We are extremely grateful to Dr Kate for helping us through this difficult process. She was very compassionate and understanding of our grief and answered our questions and explained everything. She gave us all the time that we needed to prepare ourselves for saying goodbye to our beautiful boy, Murphy. Thank you, Dr Kate.

The compassion and care shown by the vet during this sad time was appreciated, would highly recommend to anyone who is having to say goodbye to their fur family member.

Thank you to Dr Stephen who made the whole process so calm and professional and personal.
I am so glad that I made the decision to have Dr Stephen come to our home where our dog felt most comfortable.
It was a very emotional day however using pawssum made the end of life for our dog a lot less stressful and very calm. I highly recommend this rather than driving to the local vet.
Thank you Dr Stephen and pawssum 🙏🐾🙏

Thank you for a very calm yet sad situation for our dog. It was the best feeling knowing that he had me by his side as he passed.
Highly recommend 🙏

The whole process was very professional and compassionate not only to me but also to my boy rocky and i was so glad i chose for him to go peacefully at home.

Dr Stuart, you are such a kind and empathetic Vet. Thankyou for making Oscars passing easier. Highly recommend Pawssum as a very professional well run, friendly business. Thank you very much.

The booking process was so easy, the girls on the phone and email were caring. Dr Kel was just lovely and she provided her services with gentleness and kindness. If you need to utilise this service don’t even hesitate to use Pawssum. Thank you so much.

Dr Stuart was so gentle with our lovely Peppa. Talking to her and preparing her for every step of her peaceful euthanasia at home.
This was also very reassuring for us to know what would happen.
From the first phone call everyone was kind & compassionate to our situation.

Nadine was fabulous. Customer service from pawssum was wonderful and prompt. I wld highly recommend pawssum.

Very respectful and professional. Thank you for everything. Too sad today more now but feel very grateful to dr Lauren .

Kellie was supremely professional and punctual and that made the process extremely stress free.

She made us feel at ease and our beautiful dog left us peacefully and calmly.

From the booking through to Dr Pete coming to euthanise our bestest boy, the empathy and care was amazing! Well worth the cost to give a precious family member the best send off possible without stressing him out.

Dr Stuart was very mindful of my stress and treated Bella with gentle care. Thank you .

Thank you for your lovely but very sad service .

Thank you so very much for being understanding
Dr Edward was absolutely amazing
It was done on Lilly / our terms
Dr Edward treated both Miss Lilly and our family with the upmost respect and dignity
I couldn’t have wished for a more peaceful ending for our Miss Lilly
Thank you again I appreciate everything that you have done for us / Miss Lilly
❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

The vet was amazing. My rottiweiler would not settle and the vet peter just persisted and we finally said goodbye. I’m forever grateful for his efforts. I feel my prayers were answered with this vet. Thank God and thankyou

So compassionate and caring
Called on a Sunday evening and had a vet here in just over an hour to peacefully put my dog to sleep.

It’s was such a hard time in our family at this very sad time and Pawssum made this time very easy 1 phone call and everything was organised we had Pete the vet come to our home and he was truly amazing gentle with our fur baby and also our feelings explained everything before he did it and our whole family was around our boy when he passed in the comfort of our own home I couldn’t have asked for a better way to say goodbye
Thankyou for making it just that little bit easier

Dr Stuart was lovely with our dog very gentle.

I just want to say thank you to Dr Edward for being so gentle putting my dog Chess to sleep when it was such a traumatic event.
I was concerned ringing such a big online company but it had come with recommendations and I was so grateful I could make a booking so quickly and easily in the evening. Thank you again ❤️

Pawssum Staff on the phone were very compassionate and very helpful showed empathy and very delicate The Vet Dr Bahaa that came to my home was absolutely amazing spent time examining and explained every thing very caring and loving and compassionate towards my Girl Nala and myself it was heartbreaking decision to have her rest now in peace thank you to all involved just waiting now for my Girls Ashes to be brought back home to us

All I can say is Doctor Stephen is one of the most compassionate and understanding person doing this absolute heart wrenching job. Please thank him for me

To have my little lulu after 16 years go so peacefully at home in her bed was what we wanted for her .. so Thank you dr Singh for bieng so caring and understanding at such a difficult time. Have the highest regard for this company and highly recommend them

Dr Beshoy was very compassionate and understanding of our grief. This certainly made the entire process much more bearable for our family.

Thank you

Compassionate Service
We had to say goodbye to our beloved dog diesel this was extremely difficult. However due to the kind and compassionate service of Dr. Beshoy it all went extremely well. Specially for the other pets that we had in the home. They understood that this was the last time does we’re going to see diesel and it was such a beautiful thing that we had to do it at home, and I found it was more calm and relaxing being in he’s own environment.

Dr Stuart visited my home and saved me the dreadful visit to the vet to put my beloved Snoopy to sleep. My family was with me and Snoopy was able to lay on my lap, with my other dog beside. It was respectful, calm, dignified, kind and quick. Dr Stuart was gentle and empathetic. I would not hesitate to use this service again and would completely recommend it to anyone in this terrible situation. Thank you Dr Stuart, I am so grateful to you.

Dr Stephen attended our elderly dog in her final hours and was so empathetic and kind. He spoke softly and gently to our girl and to our family and gave us all the time we needed to say goodbye. She was never frightened or nervous during the whole procedure. It was the most peaceful and lovely way to farewell our faithful friend and for that we will always be grateful. We can not recommend this service highly enough and send thanks to each member of the team whom we dealt with for their compassion and care.

Excellent service and very compassionate. Highly recommend.

So incredibly grateful to Dr Katie for the beautiful care and love she showed to our little Oscar. Dr Katie took time to hear a little about Oscar and the sweet cheeky boy he was and sharing our laughter and celebrating his life as he ate his treats before falling into a deep sleep. We weren’t rushed for the final step giving us plenty of time to gently stroke his head and kiss him goodbye. The whole process was done with enormous love and compassion and left us feeling uplifted in his gentle passing. Thank you Dr Katie from the bottom of our hearts. A truly beautiful person. Best wishes for your op! 😜 love Kerry and Mariah. 💜

Thank you to Dr Katie who came to our home and instantly felt like family. With the utmost compassion and empathy to our distress, she put us at ease and comforted us over our decision, assuring us it was the right decision for our darling Oscar. Through tears there was laughter as we shared our stories of his adventures, his charm and funny character. Dr Katie treated Oscar like her own and shared treats (his favorites) while gently putting him in a deep sleep complete with a little snoring. We weren’t rushed but took all the time while he was still with us to cuddle and kiss him his last goodbye before it was time to put on his angel wings and leave us to his happy place.. a cafe in heaven with lots of treats 🙂 Dr Katie you are one beautiful human and we can’t thank you enough for giving us all the time we needed to say our goodbyes. All our love Kerry and Mariah (McDougall) xx

I was very impressed with the professional service provided by Pawssum for the end of life of my beautiful fur baby Crispin. The team were all very understanding and sympathetic in having to deal with a weeping owner. Wonderful Dr Beshoy was the loveliest vet I have ever met. He was very compassionate in the way that he attended to Crispin. I will most definitely be using Pawssum when I eventually get my new fur baby. Not too sure when that will be but hopefully not too long.
A very big heartfelt thanks to all the team at Pawssum including Dr Beshoy.

I was very glad to be able to access this service promptly at a very sad time. All information was clearly explained and I was grateful that it went smoothly. Appreciated the cane basket provided for removal. Thank you

I was really impressed by the way that the vet explained everything to me. The whole experience was very calm and peaceful. I was really dreading the ordeal but Dr Baahaa was really nice and sympathetic. Thank you for making it so easy for both Budda and myself

Everyone involved in helping us say goodbye to our best little mate, Albert 🐾were all so very kind and helpful. The lovely Grace on the phone when organising everything. Dr Kel, ensuring Albert was comfortable and the wonderful Kathy who returned Albert with his little paw and nose prints.The whole experience was dealt with respect, compassion and kindness. Thank you ☺️

Our beautiful boy decided he was ready to leave Sunday evening. We wanted to make Billy’s last moments as peaceful and comfortable as possible.

Our regular call out vet was not available, however Pawssum answered and were able to get out to us within the hour.

Dr Nicholas was very reassuring. He explained things as he went and was both very professional and empathetic/gentle. Dr Nicholas was surrounded by 6 crying adults, and deserves to be commended on the way he handled such a difficult situation. Such a difficult task, but he made Billy’s final moments peaceful, in his own home and surrounded by his family.

It really means a lot that Pawssum and Nicholas were able to give our beautiful Billy boy the opportunity for the calm, gentle, loving ending we wished for.

Thank you so much.

Also, for anyone wondering, the service was very reasonably priced. We would have paid anything to make sure Billy got the best care possible, but we were nonetheless impressed by the cost, especially for an after hours Sunday home callout & private cremation.

Thank you again, it means the world to us.

Our vet was so kind and caring. We were not rushed at all. To be able to stay in your home environment is so much better for your pet and your family.

Thankyou for your compassionate service.
The vet that attended my home was amazing.

Can’t speak highly enough of the service provided by Pawssum and the visiting vet Dr Shadi.
He was kind and caring when we had to put our beautiful boy to sleep.
In this extremely difficult time he made the experience easier for us.

Thank you.

We were so grateful to have a lovely vet sunny morning and out in the garden what a queens passing for our little staffy girl,
the friend to all, now chasing seagulls and being welcomed by Wednesday her lab sister.
thank you

Thank you Dr Beshoy was kind & compassionate & didn’t rush us. It was devastating & heartbreaking to lose our fur baby but he went peacefully.

Thank you Dr Celeste -you made it such a peaceful experience. My husband said you were the best vet he’s ever dealt with.

Dr Avi and Pawssum staff were amazing we had to put our beautiful boy to sleep with much regret and sadness and they helped us through the process! Unfortunately there was no magic bullet for heartbreak
Victoria and Mojo😢

Our darling dog Sasha was in much pain that afternoon, before a public holiday. When no other Vet was available, not even our house Vet, the Pawssum Vet, Dr Stuart, came around that night to assess the situation. Dr Stuart was so pleasant, calm and patient. The decision had to be made to put Sasha to sleep which was very hard for me. I will recommend Pawssum to every pet owner, and if I have a dog again will use their services for dog consults.
Thank you Dr Stuart and Pawssum Team.

Thank you. This was such a gentle and dignified way to say goodbye to our very old and sick doggie family member. It was such a relief to be able to hold him in our arms in his own home. The whole process was warm and caring. I cannot recommend this service more if you are in need of it for a much loved pet.

Dr Bahaa was so kind and compassionate, he helped our beloved Abbie pass over peacefully surrounded by her family in her favourite spot as the sun set.

Thank you so much for your kindness and support and care with hoii and my family
Just made it very special coming to visit Hoii at my home and putting hoii to sleep without stressing her
I will recommend you to every one I know when there fur babies need help
Thank you so much
Regards
Maree white

Unfortunately, we had to say goodbye to our beautiful boy last night, Dr Stuart was so incredibly kind and caring. He was so very kind to our boy, and to us all. He made a day that was incredibly hard for us, just that little bit easier.
Thank you Dr Stuart for being so kind, it meant a lot.

Thank you for your services the great way to say goodbye to my dog 🐕❤️

The last moments with our special boy were so difficult but our attending vet was so gentle and understanding. Our Buddy was treated with care and respect and passed at home in our arms. A truly special service.

After our beautiful and much loved old Great Dane began to rapidly and quite unexpectedly decline on a Sunday we were faced with the decision of choosing a peaceful end of life for her. Right from the very first call to Pawwsum when Mae answered she was so caring and extremely professional. Dr Beshoy who made the house call was so respectful, compassionate, gentle and couldn’t have asked for a more dignified experience. We are so grateful.

The vet had the most calming voice and was the most respectful man.thank you very much.you made the experience so much easier.

Dr Stephen was incredibly compassionate and professional in helping us say goodbye to our dog, Ben. He made sure we knew what was happening at every stage of the process and let us take the time we needed to let Ben go. Dr Stephen and Pawssum made an impossible decision feel very possible, and I will always be grateful for their support, diligence and compassion.

I was quite satisfied with the service provided, the attending vet was very caring and understanding

The kindest, most compassionate vet I have ever encountered. his handling of the sad goodbye to Banksy, our beloved golden Retriever, was exemplary.

6 STARS to you Stuart.

Thank you.

The Smiths

Thankyou for looking after Eddie it was a hard choice but I know he went peacefully in your caring hands. Having come to the home made the decision so much easier.

Dr Nick Tan came to our house yesterday to perform home Euthanasia our beloved pet dog Charlie
He was fantastic and very respectful in the time that he spent with us.

thank you

Loosing a pet is painful but we were very grateful for Dr Beshoys kind, experienced and dedicated approach which helped our dog to be as calm as possible throughout.

Very caring and compassionate

My father was entering palliative care and could not take his old dog. We were so relieved to give Nipper a peaceful goodbye. Dad was able to farewell Nipper and four days later passed away himself. I really believe Nipper’s peaceful end helped Dad with his own passing. Nipper and Dad’s ashes are now together.

Thank you for helping our beloved Maggie across the rainbow. We appreciate the kindness and compassion you showed us throughout the whole process, from the first phone call to the visiting vet to the aftercare and cremation arrangements, it made this very difficult time a little easier knowing you were all feeling our grief. Thank you again.

This is a time that no one wants to go thru- the day our gorgeous fur children cross to the other side. To make that phone call is the hardest. The understanding and compassion on this journey is comforting ,professional and respectful. The reassurance that my decision is about compassion not guilt – made me feel that I had made the right call😢

Dr Sugamar was respectful, efficient and supportive.
Thank you for helping us through our gut wrenching decision.

The services we received when we had to make the heartbreaking decision to say goodbye to our beloved dog were absolutely incredible. Thanks to this service the stress of going to the vet surgery was removed for our beautiful girl, and we were able to say goodbye in our own home privately and in comfort. The vet was compassionate and caring, and the people who collected her for cremation were gentle and showed the utmost respect.

We found everything caring and respectful thankyou

Thank you for providing an efficient, professional, and thoughtful service at a very distressing time for us.
Our 18 year old Sammy became ill very quickly on a Friday evening.
Within an hour of our first contact, vet Elena was at our home and helped our Sam peacefully on his way.
At every step of the way communication was very clear and delivered with compassion.
Thank you.
Carmel, Bruce & Sam

Vet was so considerate, gentle and caring when he put our old sick dog down. It was a beautiful send off. We would have given or a 5 star review. But we had booked our vet for a certain time 2 days beforehand. As we planned to make our dog’s last day go smoothly, but through no fault of his own, our vet had to deal with an emergency. We hope the animal was saved. But we had no choice but to wait between 1-1.5 hours for him to arrive. Apart from that we would definite consider using PAWSSUM again. Thanks for making my dog pass with dignity & peace.

Dr Tamara helped us to say goodbye to our beautiful 15 year old spoodle Eddie. She was extremely calm and caring and explained the whole procedure beforehand and during and made a fuss of our little man. Eddie remained calm and at peace being in his own environment and surrounded by his loved ones. Thank you Dr Tamara.

Hi,
Dr Henry came to see Bella on Monday evening, January 30th.

He was extremely professional, and took the time to properly explain the procedure and the effects and likely outcomes.

The procedure went very smoothly, and while it was extremely sad to have to put our dog down, it was done with care and skill.

Bella passed on quickly, surrounded by those who loved her.

Thank you Patrick Morgan

Pawssum made a tragic decision day so much less stressful for me by allowing me to request a vet for later the same day at short notice so I could focus on spending the remaining hours with my beloved baby instead of trying to call around various vet practices. Dr Tamara was incredibly compassionate, gentle and respectful. I will always remember the space she held for me and Vince as he passed away to fly high.

From the moment I called, your service and follow up was quick and efficient and went above and beyond
I am really grateful for the kindness which we received from everyone we came in contact with
Dr Beshoy was amazing
I thank you on behalf of Merlin and all of us for helping us through a very hard time

Dr Sugumar was very caring and helped comfort us on a very difficult day. Our little man was so comfortable as he passed, nothing like the anxiety he used to feel going to the vet. Thank you so much.

Reliable and super friendly service
Made the last moments of my baby boy peaceful and comforting
With reliable pricing
Would highly recommend

We had Dr Bahaa come to our home to give our final farewell to our beautiful Boxer Ali. He was so lovely and sensitive but also professional and made sure that we all understood what was being done and walked us through it from start to finish. He gave Ali the most respect and love while he was there and we could not be more grateful with his service.

Dr Bahaa was very kind and gentle with my beautiful girl, Chloe as she was put to sleep peacefully. It was a difficult decision make, but I know it was the right one for Chloe.

Dr Bahaa was very kind & gentle with Kobe and the fact that he was able to end his journey at home where he was happy & comfortable was the best possible outcome for us all.

I wish we had known about home euthanasia for our previous pets. It was such a peaceful process for our beloved Indi and that made saying good-bye to her much easier. Thank you Kel

Dr Kel was absolutely amazing! She talked with me while she was preparing my dog to be put to sleep so that i could be strong for him. Once the procedure was over she comforted me and made sure i had support available. She was sympathetic and also reassuring that we were making the right choice.

Thank you for the care you gave our dog Bailey. Honest and compassionate we thank you. Lisa and Tony

We were able to book a vet so quickly. Dr Stephen was kind, supportive and thorough – he made the sad process so much more manageable.

While this feedback is difficult to write, it is also something that we would like to share…

I cannot recommend Pawssum enough. I had no idea this type of service existed until we had the need for a home visit to put our wonderful little dog Oska to sleep.

From the very beginning every detail was explained about at home euthanasia. It was then followed up with an email explaining the full process.
The vet that came to us was Dr Stephen. He allowed us to do things at our own pace and was extremely caring.

As much as it was hearth wrenchingly difficult, this was the most caring, perfect way to say goodbye to our wonderful little mate.
Oska’s final departure was dignified, and the extra touches were much appreciated.

Thank you again…
The Warren Family

Very professional service. Thank you for taking extra care.

We are extremely grateful for the gentleness, sensitivity and expertise from Kel in ending the suffering of our dog peacefully in our home with his favourite humans around him. The respectful follow-up removing him for cremation was also much appreciated.

Pawssum Vet coming to our house on public holiday for our Benji was very good as we could not have taken him anywhere without a great deal of distress to Benji and our family Vet was lovely it was a very sad day but would recommend the Pawssum sevice

We would like to thank Kel so much for her incredibly caring and compassionate nature. It is never pleasant to say goodbye to our furbabies and she made the experience for us and Toby very gentle and peaceful. We can’t thank you enough.

Thank you for making the end of life experience for my beloved dog peaceful and comfortable in her home.

Very helpful and sympathetic the vet Dr Bahaa was so understanding he explained everything in detail and quietly went about his business after we had all loved our dog. I held him as he left us and the vet stayed until he was sure we were all OK

Amazing service and sensitivity from all involved.

Huge thank you to Mae for your excellent communication during what was a difficult decision and time for our family with our dog Alex. Touching base with us afterwards was very thoughtful.

Outstanding empathy and expertise from Dr Stephen, who held our appointment very late in the evening. You enabled our beloved family pet to pass with dignity and kindness.

Thank you for not making ny beautiful Saffi dog wait to rest in peace.
Thank you for your kindness, gentleness and understanding to both my self and my lovely friend.

Extremely caring and informative service.

Outstanding service provided. They came to our house and offered the most wonderful service to our family. Unfortunately our dog Coco was not well. The team were very caring, sensitive and listened to our family needs. Nothing was a problem in taking the upmost care of our girl. It was a public holiday and yet these people went out of their way for our Cocos final moments. We cannot thank them enough for being there at this heart wrenching time, we fully recommend Pawssum for anyone needing outstanding treatment for their beloved animals.

The kindness shown to us and our beagle, Alfie, at such a sad time will always be remembered. Dr Bahaa was so lovely and thoughtful. I am very relieved I chose Pawssums over visiting a vet surgery. Being at home was 100% better for my family as well as for Alfie.

This is the 3rd time we have used pawssum for at home Euthanasia. The vets are all lovely to deal with and make it so easy to deal with the fact that our pet needs to be put down. It is an amazing service and is more comfortable for our animal. Our dog Gizmo had been unwell for about a week and wasn’t getting any better and was getting quite snappy and angry as he was in pain. Pawssum were amazing with him.

In many ways it was more than we could have hoped for. Bob passed away very peacefully. Dr. Bahaa was a calming presence – explained what would happen clearly – then gently sent him on his way.

If only we could have such humane treatment of humans!

Thank you Dr. Bahaa and pawssum.

Best wishes,

Mark

We were so comforted by the beautiful Dr Bahaa ‘s professional service. He was compassionate and allowed us time to say goodbye to our beloved Lucky.
Gold star ⭐️

As hard as it was it was nice to be able to say goodbye to Midnite in her own home. To have all of us around her.

I have the utmost respect for the service that was provided for me and my very precious little Chihuahua. I was absolutely dreading this visit but Dr Bahaa was extremely compassionate and made it as comfortable as possible. He was informative, professional and extremely kind. It isnt a cheap service but well worth the peace of mind i got from knowing my little girl was in her own environment and relaxed as possible. Thank you!

Thank you Pawssum for making the heart breaking process that little bit easier to manage.
When we first saw Ricky in pain at 630am on Tuesday 6th December we made the unenviable decision to put him in a better place.
We contacted Pawssum whose processes were amazing and a vet was arranged to attend our home at 1030am the same day.
To be able to sit with Ricky during this extremely emotional process will be an everlasting memory knowing the process was painless and he has gone to a better place.

Thank you Pawsumm for all you did.

Regards
The Holland Family

Dr Sharmila was so lovely, sympathetic and professional and made this process much easier to deal with.

Dr. Bahaa was kind caring and compassionate.

We contacted Pawssum because of recommendations, their extended hours and obvious professional approach.

We were uncertain if Derango could heal and so relied on Dr Bahaa’s experience, diagnosis and support.

Derango passed peacefully with doctors’s assistance.

Derango was comfortable at home with us. So pleased he was in his bed and familiar surroundings. He passed quietly and relaxed.

We really appreciated Dr Bahaa’s obvious compassion and understanding when looking after Derango during his passing.
Please pass on our gratitude to him
We are so very happy we contacted Pawssum.

Pawssum organised for Derango’s cremation and assisted us with decisions. Phone conversations were handled delicately from my original call and included respectful sms and emails. Staff were so supportive and understanding.

We highly recommend Pawssum for all in-home pet attention. Thank you, Ann Dow

Dr Nick’s assurance helped me accept that my choice was the right one, despite the heartache associated with stopping Jasper’s pain.

100% recommend Pawssum. Amazing customer service even in the most difficult of times. Bennett was our vet and was incredibly understanding and easy to deal with.
Was the hardest discussion I have ever had to make but Pawssum made it that little bit easier.

R.I.P Kobe

Dr Stephen was very kind and caring – Zimba passed away very peacefully 😥😥😥

Fantastic service. Dr. Bahaa had a Lovely caring approach. I am very glad we used your services. Rio died peacefully at home in the backyard with us by his side.

Dr Stephen came and helped bring our dog peace. It was very sad for my partner and I but Stephen’s quiet, solemn and respectful manner made the day as bearable as possible.

He explained all of the elements very clearly and gave us time to process and say goodbye. Thank you doctor.

Making the decision to euthanise your dog is an incredibly hard and sad decision. From the moment I called pawssum to the end, I was greeted with nothing less than kindness and compassion. The vet who came out was so caring and respectful and made an incredibly hard situation more bearable. I feel my dog got the best treatment and is in a better place now. Thank you again

I was very impressed with the vet from Pawssum, he explained what he would be doing from the start to the end with my sons dog. Thank you.

Very professional and compassionate service, thank you.

What can I say… there was nothing pleasant about what needed to be done.

My puppy was suffering and I had to make the hardest decision I could ever imagine!

However, pawssum were very helpful and kind throughout the process and really did provide an entire solution so there was nothing more to organise afterwards.

We were sooo impressed with the humane way they dealt with not only our beloved Hunnee but also us! We could not have asked for more- they understood the pain we were going through as we fought letting her go! Highly recommended…

We said goodbye to Gypsy outside in the sun.
So much better for her at home.
Dr Lucy was lovely and caring.

Thank you for your service very caring and understanding allow us too spend as much time with our beautiful boy Jessie before he crossed 🌈

As hard as it was I want to give A Big thank you to dr Natalia for all that you done.. to see the emotion and dedication u had marley took a liking to u and it must of been hard for u to put our fur baby to sleep. But you came In to our home so calm and full of emotions yourself and explained everything perfectly considering We were a mess. You really put us at ease you are amazing. Thank you for giving our Marley girl the dignified send off she deserved.

A Big thank you for all that you do.. it must be the hardest job putting our fur babies to sleep. But you came In to our home so calm and softly spoken and explained everything perfectly considering we were all a mess. You really put us all at ease and my hubby and kids all agreed.. you were awesome. Thank you for giving our Billy the dignified send off he deserved.

Saying goodbye to our beautiful Chutney was the hardest decision but Dr. Natalia made this process a little easier with her kindness & support. Being at home when we said our final goodbye meant Chutney was surrounded by her most loved, she was calm & comfortable. Thank you.

Euthanasia my dog.

The vet was very caring, helpful and prompt and professional. Such a lovely man.

And Customer service helpful and thoughtful.

The service we got was exceptional, Dr Sharmila was very gentle and careful putting our beautiful dog Down peacefully on his favourite spot on the couch.
She was empathetic and gave us all the information we needed to be informed of his passing.

I would recommend Dr Shadi to everyone who needs assessment and assistance for their pets.
Very professional, caring and compassionate service that help us to make the right decision for our beloved dog.

Pawssum were great. The lovely Vet Dr Pete, who came to our home to euthanise our darling dog Max, was professional and experienced, but also so very kind, gentle and understanding. He didn’t hurry and let us take our time to be with Max before and as he passed and showed great compassion and respect for Max and for us and our obvious sadness. We have other senior animals and will definitely use this service again, as long as we can book Dr Pete. Thanks to all concerned for your caring and kindness.

I would recommend to anyone to use this service.

For what was a very difficult and distressing decision to put our beautiful LLOYD to sleep was made so comforting by having the option for it to be done at home outside in the sunshine surrounded by his family. The vet was so caring and gave us all the time we needed to say our goodbyes. Such a beautiful peaceful experience for all involved. Thank you pawssum🙏🏻

Thank you Pawssun and Dr Lucy for a peaceful goodbye to our beloved dog Juno. One of the most painful days of our lives was made a bit easier with your service and compassion.

Very helpful at a very trying time! Quick friendly caring service! Helpful with payment selection. The vet who came to the house was lovely caring and kind towards myself and my pooch Boo! Which made saying goodbye to Boo a little bit easier. He made sure my girl was calm comfortable in her home environment and helped her to go to rainbow heaven peacefully 🌈 Thank you!!!

A very compassionate & caring service at a difficult time for the family.
Dennis our wolfhound was always stressed when visiting our normal vet surgery so when the difficult decision to euthanise due to bone cancer we wanted him to be as comfortable & relaxed as possible.
He passed stress free in his favourite place by the fire.
I have no reservations recommending this service.

My boy had cancer n he was fine but started to suffer so quickly within 40 mins we had vet care n he was sedated n died peacefully without suffering at all n the vet was a great guy who understood
Thank you not easy time by all means but great you could help my beautiful frank so quickly rip big sheppy

Thank you to all the team at Pawssum Lucky was our 13 year old family dog who brought so much pleasure to our lives.
It was a very sad to day in having to make the decision for our best friend to pass peacefully and from the moment we had to do this the team at Pawssum were there every step of the way in the most professional and caring manner you could hope for.

Thank you so much Lucky and our family are so grateful you were there for us.

I came home on Wednesday night and noticed that my 12 year old German shepherd could not move his back legs, I thought that he may of over exerted himself during the day and a good nights rest would help him…

Unfortunately his condition did not improve and the next morning I to make some quick decision on how to handle the situation. I found it extremely difficult to try and move my very tender and somewhat aggressive 62kg dog to get him to a vet, he was very obviously in a lot of pain which broke my heart and seeing him like this was extremely distressing.

After many, many calls to multiple vet clinics in the area, I could not get anyone to come over and assist. One of the vets recommended Pawssum and thankfully I was able to arrange for someone to attend that afternoon.

Dr. Beshoy was fantastic, informative, direct and compassionate. My sweet Budweiser was to be put to rest due to his condition, in my arms amongst the trees he called home. I have never felt grief or pain like i did with losing my best friend of 12 years, but having the professional support and assistance of Dr. Beshoy & Pawssum were absolutely fantastic, the after care was amazing, and I feel as though my best friends passing was dignified with how everything has been handled. I would recommend them to everyone. Thank you again

Service was really personal. Nothing too much trouble. Foxy was 15 years old and had some medical issues. The attending Vet confirmed what we had been thinking and made the whole process as painless as possible for us and our other two dogs.

Thankyou.

Everyone has been absolutely wonderful with the care and empathy that you have shown.
Thank you for making a very difficult time bearable.

We would like to say thank you to Stuart for coming out to see our Golden Retriever last Sunday. Our retriever was very old with alot of health conditions and was distressed in his final couple of days. Stuart took great care of him and made his passing easier on our family. We were able to have all family members around our much loved dog who was euthanized with dignity in his own home. Thank you for your kindness and compassion during a hard time for our family.

Dr Stuart arrived on time, and had a very gentle approach when dealing with us and my little Chrissy. Such a sad and difficult time, thank you for helping us.

From the initial phone call to arrange a home visit to the gentle, professional and compassionate end of life cares that Dr Elena gave to our 16 year old fur baby Baxter, Pawssum was amazing.
Dr Elena gave great support and most importantly confidence that this was the kindest decision to ensure he wasn’t suffering anymore.We are very thankful Dr Elena was with us during this very difficult time.
He passed away peacefully surrounded by love.He will be very missed.
RIP Baxter

In all my years of owning animals I have never met a vet that was as caring and gentle in helping our much loved dog in our time of distress. Thank you so much Stuart you made a difficult time for us to go a well as possible.

Excellent service Karen was so caring when my darling Rosie passed away unfortunately she passed before the Vet could see her, so Rosie was only collected for the Crematorium. I am now waiting for her ashes to come back home.
The service received from everyone was caring and excellent cannot speak highly enough, called to let me know what time to expect the ambulance and arrived on time.

Had Dr Bahaa come out to look at my gorgeous girl due to some fast growing lumps. Due to her age and the high risk of cancer it was decided to prevent her suffering any more pain and she was euthanised at home. Dr Bahaa was fantastic and explained everything before we proceeded.

We are very grateful to Dr Natalia for her gentleness and care which ensured the very peaceful passing of our dear old dog at our home.

Your services were amazing during the saddest of times. Your customer service representatives were prompt and empathetic and the vet Dr Stuart was amazingly compassionate. Thank you

Cannot recommend this service highly enough. Discovering our Bruno was terminally ill having the ability to to be able to say goodbye at home,surrounded by his favourite humans, made it more bearable for us all. Dr Stuart was incredibly kind and thoughtful for which we will be forever grateful 🙏

I would like to thank all of those involved in repsonding to my distress and need to have my little dog euthanised due to inability to move without pain and distress. My usual vet couldn’t accommodate an urgent visit, but within 1.5 hours I had been called with an appointment and the vet was at my home. Dr Kel was amazing, she kept us calm so little Pippa wouldnt get distressed, she was gentle, reassuring, compassionate and let our little girl slip away to peacefully in a staged process. She had such a caring and compassionate demeanour and we can’t thank you enough for providing such a beautiful and dignified end for our little girl. Thanks so much, can’t recommend you enough!!!

Thank you Dr Stuart ❤️
Having to say goodbye to a much loved member of the family is never easy, but your care and empathy definitely helped ease the heartbreak 💔
I would certainly recommend him.
Thanks again

My fury boy became unexpectedly critically ill and dragging him to a vet wasn’t an option. Pawssum scheduled us in for a home consultation and the most devastating news was delivered. The empathy and patience and understanding that we received during this difficult time was very much appreciated, The team handling the next stage displayed sensitivity in their communication and I will be eternally grateful as it gave me a little peace knowing my boy was being cared for after he departed. Thank you.

Dr Stuart was absolutely brilliant at a very difficult time for us and obviously a very delicate situation for him. He was caring,empathetic and communicated every step of the way.

hi thankls to dr stuart for his quick and kind visit , it made it easier on the family
brett hall

Kel came to our house for a check up on our lab cross after he became ill.
Things took a turn for the worst and a few weeks later we needed to put him to sleep.
Kel was so kind and gentle with Bundy and she honestly kept us together the whole time for his sake. It was a beautiful thing to be able to say goodbye to our best friend in our own backyard and having a vet with such a wonderful and calming demeanour made it all the better. Thank you Kel!

My mum’s old and very large dog deteriorated in health quite rapidly. On Saturday morning he could barely move. His usual vet was too busy to come (and mum has been a customer for years!) but Pawssum pets responded right away and within less than two hours arrived. He diagnosed Tank (with his best judgement without performing EKGs and blood tests)and gave us options, and in no way forced a decision. We decided it was in Tanks best interest to PTS. The process was extremely humane and the vet was so kind and gentle with Tank. He passed peacefully surrounded by love. Being a 90kg dog, the vet could not take him and had to organise someone to do that. They said they had a bit of a hard time finding someone available on a Saturday for such a big dog, but managed to find someone that day just a couple of hours later. The fact they even tried so hard to arrange this ASAP was testament to their service, after all, they were already paid! The gentleman who came to pick up Tank was so kind and caring and treated Tank with great respect. Hauling such a huge creature up a ramp with no assistance isn’t an easy task, yet he was more concerned about injuring a dead dog than himself!
I would not hesitate to use this vet again, and highly recommend to anyone!

On Saturday we granted our dog Pearl her wings. Dr Liyan was so lovely and showed Pearl, my family and George our other dog such compassion and care. She was so respectful and stepped us through the entire process with kindness. Pearl is at peace now and we are left behind to grieve her. Dr Liyan was so loving and kind and made this horrible decision easier knowing she cared and was no nice. I would definitely recommend this service. The only downside is the cost, but our girl was worth it as having to take her somewhere else would have been far too sad for us and for her. Thanks again for your kindness.

The vet that attended was wonderful so caring and reassuring. It was a very sad experience but he made it calm and comfortable for us and our Roody dog. It was so private and personal. Thank you so much. RIP Roody.

One major issue was that the process for ‘after care’, that is what happens to the animal post euthanasia was not discussed when booking. I had assumed (wrongly) that the vet would take the body, and then cremation would be subsequently arranged (to be paid for later). We had to arrange this ourselves at the time, which we were not ready for, and it was 7pm on a Friday night, which made it practically more challenging. Carol

Can’t thank you enough for assisting us on Sunday with putting our beautiful old dog to sleep due to being very unwell. All our adult children were with him at this very sad time, vet Stuart was so kind, caring and gentle with Rungi. Thankyou so much.

Dr Stephen treated us with care and compassion and could feel the energy between Bella and I. He gently guided and supported us both in making Bella’s departure anxiety free, calm and peaceful. I cannot recommend Pawssum highly enough. My deepest gratitude.

As horrible as the situation of saying goodbye to our beloved boy was, the service and care received from the moment my phone call was answered and our final goodbye was phenomenal. Super caring and professional. Every step was thoroughly explained and our darling boy Ali was given a peaceful send off in the comfort of his own bed at home. If you’re in an unfortunate situation of having to say goodbye to a beloved pet I would highly recommend Pawssum.

Caring compassionate and responded quickly to changes of mind at difficult time much better than at a clinic the vet interacted with the dogs and carefully guided us through the process giving us time to say goodbye in our own time. Thankyou

I want to thank you for being able to respond so quickly and efficiently to provide a vet almost immediately to help us stop Tommy suffering further. It was very sudden and devastating. We really want to thank Dr Stephen for his kindness and sensitivity. He was wonderful and gave us all the time we needed. Thank you so much, Stephen.

Our 13 year old dog was unwell and suffering. We wanted the him to be at home when he passed away. The service was excellent. Great commutation, everything was well explained.
The vet was very caring and professional, we were very grateful for his care and how peaceful he made it for Max.
After service also very good.
Thank you

Dr Stephen was so kind and understanding, gentle and wise and sincere.
My lovely Whippet Raffi was comfortable and peaceful.
I am so glad I had the courage to call your service and ask for your assistance.
Memories treasured, he had had a lovely morning before Dr Stephen came.
We went for a nice walk and he chose the path and was able to stop at almost each post, much to his surprise.
He had a nice bone and lots of treats.
Thank you so much, Genielle

We were very appreciative of Dr. Beshoy and his professional and calm approach. This was a very difficult decision and time for us but Dr. Beshoy and everyone else that was involved were really understanding and helpful throughout the whole process. We would recommend this service to our friends.

We were very appreciative of the whole process carried out by Pawssum from the prompt response to my call, the caring and gentle treatment of our pooch Raffles during euthanasia, through to the aftercare arrangements. Raffles died on his own bed in his own home which was comforting. The aftercare package delivered to our home was beautiful and we now have so many wonderful mementoes to remind us of our beloved dog until the end of our days.

I would have no hesitation in recommending you to any dog lover.

A big thank you to the team.

LUISA & NOEL ROBINSON

Very pleased with the fast response in a critical situation.

We cannot fault the gentle care and compassion provided by Dr Katie with the peaceful home euthanasia for our dear old girl Zena. Dr Katie explained every step of the process to us and did so with grace, kindness and compassion. We are grateful for the very peaceful process to help Zena pass over the rainbow bridge.

Thank you for providing such a wonderful service. We were able to say goodbye to our beautiful Nutmeg in her own home, in her own bed, at a time that suited our entire family & surrounded by her doggo brother & ‘her people’. Thank you to Dr Pete who was calm, professional, empathetic & caring. Much appreciated.

Thank you for your kindness and professionalism Dr Merry. Thank you for allowing me to stay with my dog for as long as I needed. I appreciate all the care you gave her.

I’m glad I found Pawssum and Dr Merry.

Your services were professional, caring, and competent and deeply appreciated.

The emptiness persists but I’m glad I found you.

Thank you for everything.

Forever grateful
Jackie 🐾

Chloe was a 15 year old ES Spanial. Sadly the mind can be stronger than the body in humans and pets. Dr B. was very caring and made our transition and Chloe’s as pain free as possible. Would recommend your service to our friends.

Dr Stephen Bennett came to our home after hours and was so compassionate and patient. He has lovely energy and made us feel so comfortable.
The booking process was easy and efficient. The after service has also been prompt and pleasant.

Thank you Stephen for giving us the extra time with Busta and laying her to rest peacefully in our home, the place she would have wanted to be and the place we share so many memories with her.

Without you and the services from Pawssums, we wouldn’t have had such beautiful and memorable last moments with her.

a great service

I was very happy with Steven’s care of our dog Ellie and her peaceful euthanasia.

So Grateful to the kind, Loving Vet..

The most heart breaking unselfish decision I will ever make in my life was guided from start to finish with the dedicated team from Pawssum. I felt genuine heart ache almost a sharing of the pain I was going through from Dr Bahaa . He was caring and patient with me, letting me make all the decisions though out the procedure giving me the time I truly needed with my beautiful little boys with every step taken. I am truly great full for his dedication his experience his caring comforting approach to not only my little boys but to myself. It not only takes experience and dedication to do the job i asked of him it takes a truly loving soul. I will be forever great full that it was shared with someone who truly cared.

Dr Peter is very caring. He gets it.

Hi I would just like to thank you all for the wonderful support throughout this sad time with our beautiful Bella ..
Dr Stephen was just amazing and so very gentle .Bella was very relaxed with him which she has never been with any other vet ..
Thank you very much ..
Love Grace Horace & Family xoxo

Our little lady was with us for 17yrs, having her home with us in her final moments was the only way we could say goodbye. Thankyou Pawssum’s for allowing us to help her pass in comfort with no stress.

I am very grateful for the sympathetic response by Grace on the phone and Dr Stephen’s bedside manner at such a traumatic time for me and my family. Thank you so much.

Amazing staff from first phone call, through to support and receiving information time and support with having to put our beloved dog to sleep at home surrounded by his loved human and fur family. Can not recommend your team highly enough. Our family is heart broken and your team just made it alittle easier ❤️❤️❤️

Dr Shamilla was Very supportive during what was a Very Distressing decision for Me , & have NO hesitation in recommending Pawssum Home Vet. Service

We have used Pawssum for the euthanasia of our two dogs over the past 3 years. The staff taking the bookings were very prompt, friendly and accommodating, especially as both times we delayed the appointment on multiple occassions as we struggled making such a final decision. On both occasions Dr Peter visited our home and was extremely comforting and kind in what was such a sad situation for us,and probably quite uncomfortable for him. Thank you.